1. It is absolutely wrong to apply a strong-smelling insecticide in the kitchen during cooking and serving. Cooked dishes are easy to be mixed with the smell of pesticides, but in fact they are polluted, which affects the product and leads to the guests' physical reaction, which is even more troublesome.
2. Whether the proprietress speaks like this is outrageous or not lies in her different cognition: employees say to the proprietress, "Come back when you are free", which is quite normal, polite and without fault. But the wife of shop-owner's reply is really talking like a book and finding fault! If this employee removes the word "free" and directly says "go and buy insecticide", isn't it ordering the proprietress? You have to pack up right away, right?
However, people have another cognition: for subordinates, what the boss says and does, even if it is outrageous and unreasonable, is always right!