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How to be a good catering waiter

1, the waiter's job is to serve the customers, and everything is served from the perspective of the guests. Try to meet customers' requirements, such as choosing a suitable location, speeding up serving and trying not to keep customers waiting.

2. Dress generously and simply, with hair curled up and no heavy makeup. Generally, restaurants will have corresponding regulations. It should also be noted that if you are required to wear an apron when dressing, you should fasten the rules. Otherwise, if the apron comes loose during the service, it will not only affect the image but also be embarrassing. Shoes should be suitable for your own size, because waiters usually stand or guide guests to sit down, serve food, etc. A pair of shoes suitable for you is conducive to better work.

3. Be polite, calm and natural to the guests. Politeness is the most basic service requirement. Specifically, we should pay attention to polite questions and answers, such as guiding guests to sit down, guiding guests to order food, serving guests, paying guests' bills, etc. In the process of service, you may encounter unexpected situations, so don't panic, find out the cause and effect, ask for help from your superiors when necessary, apologize sincerely and so on.

4. Learn different languages in order to better communicate with guests. When the guests speak, they should listen attentively, and if necessary, write it down in the notebook they carry with them. The guests may come from all directions and have different accents. If they don't understand it the first time, they should be very polite to ask if they can repeat it. If they really don't understand it, they should ask for help and try not to delay the guests' meal.

5. Proper service posture. Specifically, stand with your head held high, the guiding posture should be matched with the guiding posture of your hands, and the serving posture should be dragged by your hands. Never show an indecent gesture at any time.

6. Try not to interrupt when guests are eating. To communicate with guests, you can order food, serve food and pay the bill, which does not affect the guests' dining time.