Business reception etiquette is a series of behavioral norms and etiquette that enterprises follow in order to show their professional, respectful and friendly attitude when conducting business activities.

Before business reception, you should make full preparations. Understand the identity, position, background, needs and expectations of visitors in order to provide personalized services and arrangements. The business reception environment should be neat, comfortable and professional. Meeting rooms, reception areas and other places should be kept clean and tidy, and equipped with necessary facilities and equipment.

when the guests arrive, they should be received and welcomed by a special person. You can prepare some simple welcoming ceremonies, such as exchanging business cards, offering flowers or giving small gifts. Effective communication is very important in business reception. You should keep a polite and professional attitude, listen to each other's opinions and needs, and express your views and intentions clearly and accurately.

in international business reception, we should respect each other's culture and customs. Understand and abide by each other's manners and customs, and avoid behaviors that may cause misunderstanding or offense. If the business reception includes catering, it should be arranged according to the eating habits and preferences of the other party. Pay attention to table manners and dining rules to avoid inappropriate behavior.

How to greet guests in reception etiquette:

1. Determine the welcoming specifications. Usually follow the principle of equal status, that is, the main welcoming person and the guest of honor are equal. When it is impossible to be completely equal, they can be flexible, and the person with equal position or the deputy can come forward. Other people should not be too many.

2. Grasp the arrival and departure times. Accurately grasp the arrival and departure time of the guests, and inform all the welcoming staff and relevant units as soon as possible. If there is any change, the relevant personnel shall be informed in time. Greeting personnel should arrive at the meeting place in advance, not too early, not too late, or even late. The off-duty personnel should arrive at the off-duty place before the guests leave.

3. Give flowers at the right time. There is generally no need to offer flowers to meet ordinary guests. Welcome very important guests and offer flowers. Flowers should be used for offering flowers, and the bouquet should be neat and bright. Avoid chrysanthemums, azaleas, carnations and yellow flowers. Flowers are usually offered by children or young women after the main leaders attending the welcoming ceremony shake hands with the guests.

4. Different guests are greeted in different ways. For the reception of a large number of guests, you can prepare specific signs in advance so that guests can see them clearly from a distance; For guests who come for the first time and don't know each other, they should take the initiative to inquire and introduce themselves; For familiar guests, there is no need to introduce them, just shake hands and exchange greetings.

5. Leave some time. After the guests arrive at their residence, don't arrange activities immediately, but leave some time for each other before arranging activities.