It is understood that the non-financial value-added rights and interests system of "public bank courtesy" high-star individual customers is divided into three levels: pleasure, exclusive and private enjoyment according to the customer service star standard rating. Among them, the enjoyment rights are for customers with five-star service and above; The exclusive right is aimed at customers who serve six or more stars, and the private right is aimed at customers who serve five stars in private banks. The non-financial value-added service of "courtesy of public banks" for high-star customers covers three categories of value-added services: travel, health and virtual goods, including nearly 100 services such as quick security check at domestic airports, domestic and foreign pick-up and drop-off flights, VIP service at airports, expert appointment registration, tooth cleaning, physical examination, audio-visual reading members, telephone bills, refueling, super coupons for food vendors and so on.