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Online ordering in restaurants is controversial. Do you think paper menu ordering can be completely replaced by online ordering?

The catering industry has always been in a booming development stage, and various businesses have also introduced a variety of different sales methods to meet the needs of customers and facilitate the communication between businesses and customers. It is also because of the convenience of mobile payment and the appearance of QR codes that transactions between businesses and customers have become more convenient. Some merchants will put the payment code directly next to the table, which is convenient for customers to pay or even order. They can easily place orders by scanning the code on the table. From this series of processes, there is no need for waiters to serve customers directly.

although this situation facilitates the communication between many merchants and customers and gives customers a better experience, it has lost some experience of ordering orders with paper menus for customers, and even some places have directly cancelled the ordering of paper menus because they use online ordering. In this way, although it is convenient for some people who use smart phones, it gives up the convenience of ordering food for more people who can't use smart phones. Therefore, whether for merchants and customers, or for the whole society, we can't ignore the dining experience of those who can't use online ordering just because online ordering reduces the ordering procedure between customers and merchants. Originally, it was very convenient for many people to communicate with waiters outside and order food through the recommendation of waiters, which also reflected the standard of this hotel from the conversation of waiters.

despite the rapid development of the times, we should not neglect the original essence of ordering food just because of the convenience of ordering food online. Hotels and customers can take these things that can bring us convenience, but they can't cut off other things that once brought us convenience. We should carry out a cultural integration, taking into account our own convenience as well as the convenience of others. While ordering online, we can't give up the help brought by paper menus. Even if online ordering brings us convenience, it can't completely replace the paper menu, just as the dining experience given by the waiter can increase our pleasure and satisfaction in staying in this hotel.

The times are developing. We can carry forward some things that need to be guided by the times, and we also need to keep some things left over from the past. On the way to development, we must not forget the initial beauty brought by these things, and consider whether the whole needs it while considering the individual. This is what each of us should do as a merchant and a customer, and it is also what we should consider for this society.