Backyard. In the Honey Snow Ice City (Milksha) franchise workflow, usually learn the backyard operation first, and then gradually learn the front service. Backyard operation mainly includes the skills and processes of making milk tea, milkshake and other drinks, as well as the preparation and storage management of raw materials. Back-of-house operations are very important to delivering high-quality products, so new employees will usually receive training and guidance in this area first.