Current location - Recipe Complete Network - Catering franchise - Briefly describe the problems that need to be solved urgently in the cultural construction of catering enterprises in China (the national unified proposition test for self-study examination of higher
Briefly describe the problems that need to be solved urgently in the cultural construction of catering enterprises in China (the national unified proposition test for self-study examination of higher
Briefly describe the problems that need to be solved urgently in the cultural construction of catering enterprises in China (the national unified proposition test for self-study examination of higher education in October 2115 < China catering culture

the connotation of corporate culture of catering service industry refers to all spiritual wealth and material products with corporate characteristics formed in the management activities of catering service enterprises in modern commodity economy society, which reflects the ideology of catering service enterprises in their social and economic relations. The corporate culture of catering service is usually composed of three layers. The first layer is the material culture and service culture of catering service enterprises, which constitutes the shell of corporate culture. The second circle is management culture, which is the constraint and support to the corporate culture shell, mainly reflected in four aspects: management thought, management system, management organization and management method; The third circle is spiritual culture, which is the core part of corporate culture, that is, hotel values, enterprise spirit, service concept, code of conduct and so on. The three circles depend on each other, influence each other and deepen step by step, which constitutes a systematic project of catering service enterprise culture. 2. Problems existing in the corporate culture construction of catering service industry 2.1 Neglect of corporate culture construction Many catering service enterprises ignore corporate culture construction, lack guidance on employees' values, and lack respect and care for employees. Paying attention to employees' corporate culture can make employees feel confident and realize their own value. Employees in the catering industry are more sensitive to personal dignity than employees in other industries, and the need for personal belonging and care is more urgent. However, many catering enterprises, especially private catering enterprises, understand people-oriented management unilaterally, pursue "customer first" to the extreme, and ignore the dignity of internal employees; Attach importance to material incentives and ignore spiritual and cultural factors.