Job responsibilities of the store manager 1
Main responsibilities:
1. Store personnel management, employee scheduling, compliance and display requirements, Apple's intellectual property protection, processing and collecting store information, solving customer complaints, etc.
2. Be responsible for the sales service of Apple products and peripheral accessories, and bring the most suitable products to customers through communication and exchange with customers;
3. According to the company's requirements and development, participate in various trainings organized by the company and Apple, and gradually improve their sales ability, skills and service level;
Requirements:
1. College degree or above, enthusiastic and outgoing, good affinity and strong communication skills;
2. Excellent service awareness and communication skills, with a certain English foundation;
3. Love digital products, with 2 years or above working experience in sales management of chain retail stores, specialty stores and digital products;
4. Strong sense of responsibility, good pressure resistance, strong work passion and self-motivation.
Job responsibilities of the store manager 2
1. Reasonably adjust the configuration or deal with the newly listed products, unsalable products, promotional products and sample products;
2. Maintain daily communication, coordination and connection with after-sales service personnel and merchandisers, and learn about the manufacturers;
3. Training and assessment of new shop assistants;
4. Do a good job of fire prevention and theft prevention in specialty stores, and handle special situations encountered at the sales site;
5. Handle customers' on-site or telephone complaints and complaints, and notify relevant departments in time of complaints that need to be coordinated by other departments;
6. Evaluate and examine the performance of shop assistants.
7. Stimulate the enthusiasm of shop assistants and adjust the shopping atmosphere of specialty stores.
8. organize the company's official documents and notices, and do a good job in the preparation before the promotion activities and the finishing work after the end.
Job responsibilities of the store manager 3
Overview of powers and responsibilities
Implement and ensure the normal operation of the store and achieve the targets, maintain the image of the terminal market and handle the daily affairs of the store.
responsibilities and tasks
1. description of responsibilities: implement the company's business objectives according to the company's brand strategy.
1. Abide by and implement the company's management regulations, carry out the work instructions of superiors, and complete the business objectives issued by the company in quality and quantity;
2. Make rational use of all the resources of the store to achieve the business goal of taking into account the needs of customers and the needs of the company;
3. Obey the work arrangement of the superior leader, and if you still have objections or constructive opinions on some decisions made by the company and the superior leader, you should find a normal channel to solve them. You must never show dissatisfaction with the company's decisions or be powerless in front of subordinates.
description of responsibilities: responsible for the management of store personnel.
1. Arrange the normal attendance of store personnel reasonably;
2. Be responsible for supervising and assessing the performance of subordinates, and timely reporting the personnel dynamics to the human resources department and the operation department of the company;
3. Be responsible for stimulating the working enthusiasm of subordinates and adjusting the shopping environment of stores;
4. Be responsible for the reserve, recruitment and primary selection of store personnel.
3. Description of responsibilities: Responsible for the effective integration and education and training of shop staff
1. Responsible for the induction education and training of new shop staff, paying attention to the cultivation of their thoughts, attitudes and sense of responsibility;
2. Be responsible for the training plan of store personnel and implement it in place, and achieve good results;
3. Be responsible for giving guidance to subordinates and communicating effectively to help them progress and grow;
4. Establish emotional ties among store staff and strengthen team cohesion.
4. Responsibilities: Responsible for goods management and accounting management in the store.
1. Be responsible for the goods management of the store and the accuracy of all account forms;
2. Be responsible for the replenishment of goods in the store and the display of goods, and master the sales trends of the store;
3. Be responsible for the inventory of goods in the store, analyze the sales trend of goods, and make reasonable replenishment, exchange and return plans;
4. Be responsible for the inventory of goods in the store and the preparation of account books to ensure the accuracy of goods handover;
5. Be responsible for the financial management of the store and ensure that the business funds are remitted to the account designated by the company accurately and timely;
6. Be responsible for the control of reserve fund expenditure, so as to balance financial expenditure and income and expenditure.
5. Responsibilities: Responsible for store information management, sorting out and analyzing market information, and providing information for the company's operation strategy.
1. Be responsible for providing the company with the public relations promotion activities and goods sales information of surrounding shops and brands in its business circle in a timely manner;
2. Be responsible for analyzing and summarizing the best-selling and slow-selling styles of goods to provide information for the company's production.
VI. Responsibilities: Responsible for the store customer relationship management.
1. Be responsible for handling customers' complaints and opinions, and establish a customer base with high loyalty;
2. Promote the construction and management of VIP and create a good social image.
VII. Responsibilities: Daily management of the store.
1. Make daily store work goals and personal growth goals and preside over meetings;
2. Assist the immediate superior to improve the operation and coordination of the exclusive store;
3. Be responsible for the maintenance and update of store facilities and the maintenance of goods;
4. judge and deal with all kinds of sudden accidents (such as fire, power failure, theft, robbery, etc.) quickly.
VIII. Description of responsibilities: Complete other temporary tasks and tasks assigned by the company's superior leaders.
post authority
1. Personnel:
1. Have the right to make reasonable work arrangements for store personnel;
2. Have the right to participate in the recruitment and primary selection of business personnel;
3. Have the right to reward and punish employees (the authority within the management regulations of direct marketing system);
4. Have the right to suggest dismissing employees who do not meet the requirements of the company or have poor performance;
5. Have the right to put forward opinions on transfer, promotion, demotion and dismissal according to employees' performance;
6. Have the right to inspect and evaluate the daily work performance of employees;
7. Have the right to educate, guide and train employees;
8. Have the right to adjudicate the unexpected events in the store.
2. Goods:
1. Have the right to make comments and suggestions on the company's distribution;
2. Have the right to reject goods with quality problems;
3. Have the right to decide the allocation of goods in the store;
4. Have the right to inspect, guide and supervise the display of goods in the store;
5, have the right to put forward their own opinions on the loss of goods.
3. Cash:
1. Have the right to urge cashier to do cashier work well and strictly control the error rate;
2. Have the right to check and verify all the bills in our store.
working cooperation
internal coordination: the on-the-job personnel in all positions in this store.
external coordination: the surrounding direct stores and franchisees, the company's commodity center, marketing center, administrative logistics department, etc.
qualifications
education level: technical secondary school degree or above in marketing, management and other related majors.
experience: at least 2 years working experience in the same position in the exclusive store of a successful brand clothing enterprise.
professional knowledge training experience: I have been trained in the development of business management skills, accounting management knowledge and goods management knowledge of clothing specialty stores.
Qualification
1. Have a good working attitude and a desire to win;
2. Be able to control your personal emotions effectively;
3. Dare to take responsibility, and you will be rewarded if you are ordered;
4. Be creative and judge;
5. Have bold execution ability;
6, high integrity, team spirit and strong sense of responsibility;
7. Proficient in using office software and the ability to handle various affairs in our store.
other matters
measurement criteria: monthly performance achievement, timeliness and completeness of work reports, and feedback from employees of company stores on their work.
working environment: the company's formal business places such as street-side monopoly shops, shopping malls' special halls/counters.
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