1) Contents and scope of warranty items
Our company undertakes all the projects undertaken by our company within the construction scope of this project.
2) Warranty period
The quality warranty period starts from the date of project completion acceptance.
The quality warranty period is: 24 months after the acceptance of equipment and systems.
3) Warranty responsibility
1. According to laws, regulations or national regulations on engineering quality warranty, the project delivered to the construction unit shall bear all quality warranty responsibilities during the warranty period. And before the completion of the project, signed the "project quality warranty" with the construction unit.
During the warranty period, if there are any quality problems, our company will repair them free of charge. And arrive at the site for maintenance within 2 hours after receiving the maintenance notice from the construction unit. If urgent repairs are needed, our company will arrive at the scene of the accident for urgent repairs after receiving the accident notice.
3. During the warranty period, provide all maintenance work to keep the system in good working condition, assign competent and professionally trained technicians to check the system operation during normal working hours as required, and provide the system operation report.
4. After the warranty period, we will, as always, be on call to provide necessary services to reassure users, no matter the quality of the project or various problems caused by improper use.
4) Implement warranty and return visit system.
Warranty and return visit are important parts of quality assurance. It is not only a commitment of responsibility, but also a sublimation of professional ethics, an effective way to improve business technology, and an important job to publicize and establish the company image and win a broader market.
1. Implement the system of "engineering quality return visit"
2. When the project is completed and delivered for use, the quality warranty of the construction project shall be submitted to the construction unit.
3. Return visit warranty according to different stages:
In the final stage of construction, the improvement of the finishing project will be handled in time, and a supporting warranty team will be on call at the scene to provide timely service.
Within one month, our company will leave some construction personnel to maintain the project that our company is responsible for, and deal with the warranty problems raised by the construction unit.
After the project is put into use, the normal service team will achieve effective service through regular return visits and hotline contact.
4. During the warranty period, take the initiative to pay a regular visit to the contracted projects, pay a return visit to the construction unit under special circumstances, communicate the situation in time and provide quality services.
5. After receiving the quality complaint or warranty notice from the construction unit, analyze the quality according to the user's complaint, and ensure to arrive at the site in time within 2 hours.
6. For the quality problems raised by the construction unit, ensure the maintenance to the end, leaving no tail.
Second, commitment
1) quality commitment
We will strictly follow the management requirements of ISO900 1 quality certification system to ensure the quality of this project from the aspects of organization, quality personnel composition, management procedures and methods, and promise to bear the losses caused to your company in case of quality problems during construction.
2) Time limit for a project commitment
Our company has international advanced mechanical and electrical engineering construction equipment and a large number of skilled workers, which can ensure the completion of underground pipeline construction tasks in accordance with the construction period required by the owner. The planned construction period of this project is 40 calendar days.
Our company promises to adjust its construction progress at any time according to the overall construction progress of the main project general contractor to ensure that the project is completed on time.
3) Commitment to safe and civilized construction
Our company promises to ensure construction safety without any personnel and quality accidents.
4) Cooperate with commitments
1. In the construction process, we will actively contact, communicate and coordinate with the owner and the general contractor, obey the overall arrangement of the owner for the project, and try our best to provide convenience for other professions and protect the finished products of various professions.
2. Fully accept the supervision and management of your company and supervision unit.
3. In the process of engineering construction, any disputes and negotiations caused by our company and the resulting losses shall be solved by our company, which has nothing to do with your company and the general contractor.
If our company is lucky enough to build your project, we promise to build it entirely by ourselves and not subcontract it to other contractors.
5. Our company promises to obey the owner's notice after signing the contract and enter the site within 24 hours after receiving the notice.
6. During the progress of the project, the marketing department of the company will keep close contact with the project management department and the design institute of the company to promote the smooth progress of the project, fully understand and solve the intentions and problems of your company, the general contractor, the supervisor and the design institute, and make every effort to complete the project.
5) After-sales service commitment
1. Conduct routine inspection and maintenance once every quarter during the warranty period, inquire about the system operation and answer users' questions.
2. During the quality guarantee period, our company undertakes the obligation of fault maintenance and replacement of spare parts free of charge. If it does not work normally due to quality reasons, our company will replace the brand-new qualified products for free.
3. After the quality guarantee period, our company will regularly check and maintain the provided equipment and systems, and be responsible for lifelong maintenance.
4. According to the requirements of the company's ISO900 1 quality system, we will pay two quality return visits to customers in each heating period and cold period, and fill in the project quality return visit form.
Letter of Commitment on Engineering Quality and Service 2 Bidder: ××××××
If we can win the bid, we make the following commitments:
First of all, after winning the bid by coordinating management measures with the owner, our unit will actively cooperate with the owner in planning management, technical quality management and fund management. The main measures are as follows:
(1) Select excellent construction teams, sign labor contracts with them according to law, pay workers' wages on time, and never default on the wages of migrant workers.
(2) The project engineering department will be responsible for submitting the overall construction period network plan to the owner, and actively assist the owner to determine the entry and exit of subcontractors and suppliers of various disciplines and the intermediate handover, and cooperate with the owner to reasonably solve the problems of vertical transportation equipment, construction water, electricity, material stacking and site division.
(3) The monthly construction progress plan, labor plan and material mobilization plan shall be submitted to the owner for final determination after being audited by the supervisor.
(4) Hold a project meeting once a week, presided over by the supervisor and attended by the owner and the project management department. Through the regular meeting of the project, improve the relationship between construction, supervision and owners, coordinate various problems in the construction process, and ensure the smooth progress of the project.
(5) When the project meeting is held, the project leader will submit the weekly work report and the work plan for next week to the owner. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan.
(6) Keep a construction diary carefully, and record the number of workers, machinery, materials transported to the site and the weather conditions every day for the owner to refer to at any time.
(7) Pay full attention to the owner's instructions, and the site management personnel shall record the owner's instructions in writing at any time and carry them out.
Second, the quality, safety and after-sales service:
Consciously accept the supervision and inspection of the owner, supervision unit and relevant management departments on the construction quality and safety of construction projects, and promptly correct the problems raised in the inspection. Make the following commitments in terms of quality (including warranty) and safety:
(1) Obtain the qualification certificate of corresponding level according to law, and undertake the project within the scope permitted by its qualification level. Shall not subcontract or illegally subcontract the project.
(2) Establish a quality responsibility system and be responsible for the construction quality of building projects.
(3) Carry out the construction according to the engineering design drawings and construction technical standards, and do not modify the engineering design or cut corners. In the process of construction, if mistakes are found in design documents and drawings, comments and suggestions shall be put forward in time.
(4) Establish and improve the engineering quality inspection system, strictly manage the process, and check and record the quality of concealed works.
(5) Establish and improve the education and training system, and strengthen the education and training for employees; Personnel who have not received education and training or failed the examination shall not work at their posts.
(six) to fulfill the obligation of quality warranty of construction projects according to law.
(7) The principal is fully responsible for the safety production of the unit according to law. Establish and improve the safety production responsibility system and safety production education and training system, formulate safety production rules and regulations and operating procedures, ensure the investment of funds needed for the safety production conditions of the unit, conduct regular and special safety inspections on the construction projects undertaken, and make safety inspection records.
(8) The person in charge of the project shall be a person with corresponding professional qualifications, who shall be responsible for the safe construction of the construction project, implement the safe production responsibility system, safe production rules and regulations and operating procedures, ensure the effective use of safe production expenses, organize the formulation of safe construction measures according to the characteristics of the project, eliminate the hidden dangers of safety accidents, and report the safety accidents in time and truthfully.
(9) Establish a safety production management organization and equip full-time safety production management personnel. Full-time safety production management personnel are responsible for on-site supervision and inspection of safety production. Timely report the hidden dangers of safety accidents to the project leader and the safety production management organization; Those who command or operate in violation of regulations should be stopped immediately.
(10) According to the changes of different construction stages, surrounding environment, seasons and climate, corresponding safety construction measures should be taken at the construction site. If the construction site temporarily stops construction, do a good job in site protection. Separate the office, living area and working area of the construction site and keep a safe distance; The site selection of office and living quarters meets the safety requirements. Workers' meals, drinking water and rest places meet the hygiene standards. Staff quarters shall not be set up in uncompleted residential flats.
(1 1) Establish the responsibility system for fire control safety on the construction site, determine the person responsible for fire control safety, formulate various fire control safety management systems and operating procedures such as fire, electricity, inflammable and explosive articles, set up fire exits, fire water sources, equip with fire control facilities and fire extinguishing equipment, and set up obvious signs at the entrance to the construction site.
(12) Operators shall abide by the mandatory standards, rules and regulations and operating procedures for safe construction, and use safety protection appliances and mechanical equipment correctly.
(13) Purchase and lease safety protection appliances, machinery and equipment, construction tools and accessories with production (manufacturing) licenses and product certificates, and conduct inspection before entering the construction site.
(14) Conduct safety education and training for managers and operators at least once a year, and record the education and training in personal work files. Take out accidental injury insurance for personnel engaged in dangerous operations on the construction site.
(15) If the engineering equipment has quality problems within one year, our company will repair and replace it for free;
(16) Within ten years of project operation, the equipment broke down and rushed to the site for maintenance within 24 hours after receiving the call from the user;
(17) Provide lifelong tracking service for the stable operation of this project.
Commitment: ××××××
X year x month x day
(network)
Commitment letter of project quality and service 3 _ _ _ _ _ _ _ _ As the general contractor, the company solemnly promises to the construction unit that in order to ensure the construction quality of the second phase reconstruction and expansion project of Beijing Shunyi Sewage Treatment Plant, it will take full responsibility for the project quality within the construction scope according to the construction contract. Commitments are as follows:
1. Establish a project technical quality management system headed by the chief engineer and attended by relevant technical quality management personnel. Clarify their respective responsibilities and work contents to ensure that technical quality work is effectively and truly implemented. On the basis of respecting laws, regulations and relevant provisions, do a good job in quality work.
2. Establish a quality responsibility system and be responsible for the construction quality of the project. The project leader, technical personnel and quality management personnel are required to be familiar with the drawings carefully, and make a scientific and feasible construction plan to guide the construction. Make records of the construction site, with the responsibility to the people, and be responsible for each divisional and subdivisional work. In case of quality problems, the project leader shall bear joint and several liability and be punished according to the relevant system of our company.
3, resolutely in accordance with the engineering design drawings, construction technical standards and norms to organize the construction. Never modify the engineering design without authorization, never cut corners, and strictly follow the drawings. If errors are found in design documents and drawings during construction, comments and suggestions shall be put forward to the construction unit and supervision unit in time.
4, in accordance with the engineering design requirements, construction technical standards and contract, all building materials, components, equipment and commercial concrete inspection test. Never use it without inspection or unqualified inspection, and be willing to be punished if you can't do it.
5, establish and improve the construction quality inspection system (self-inspection), strict process management, completes the quality inspection and record of concealed works.
6. The test blocks, test pieces and related materials related to structural safety shall be sampled on site under the witness of the construction unit or the engineering supervision unit, and sent to the quality inspection unit with corresponding qualification grade for quality inspection.
7, training system, strengthen the education and training of employees' technical quality, without education and training or examination unqualified personnel are not allowed to work at their posts.
8. Strengthen the management of construction quality of subcontractors, and adhere to the principle that the general contractor is responsible for subcontracting. Subcontracting is negative for the general contractor. The quality management of subcontractors must be incorporated into the quality management system of the general contractor, and the management functions should be implemented. In case of quality problems of subcontractors, the general contractor shall take overall responsibility and bear corresponding joint and several liabilities.
9. Fulfill the quality warranty obligations of construction projects according to law (the quality warranty period is calculated from the date when the project is completed and accepted).
The above is our company's solemn commitment to the project quality. If our company fails to meet the promised excellent standards during the project acceptance, we are willing to accept 5% of the project cost as a penalty. If there are serious quality problems and great social impacts, and are willing to accept the punishment of laws and regulations, they will automatically and unconditionally withdraw from the construction site.
Commitment unit (official seal):
Legal representative or its authorized client (signature):
Date: Year Month Day
Letter of Commitment on Engineering Quality and Service to XX Co., Ltd.
If our company is lucky enough to win the bid for the new factory building 1.5 thick epoxy floor, during the project implementation, we make the following commitments to the project quality:
1. Obtain the qualification certificate of the corresponding level according to law, and undertake the project within the scope permitted by the qualification level, and shall not subcontract or illegally subcontract the project.
2. Establish a quality responsibility system, be responsible for the construction quality of the project, carry out the construction according to the area divided by Party A's drawings and construction technical standards, do not change the construction plan without authorization, do not cut corners, put forward opinions and suggestions in time when problems are found in the construction process, create first-class quality with first-class construction, and ensure that the construction quality reaches excellent engineering standards.
3, according to the engineering design requirements, construction technical requirements and the contract, the raw materials, appliances, machinery and equipment entering the site shall be inspected, and those that have not been inspected or are unqualified shall not be used.
4, establish and improve the engineering quality inspection system, strict process management, to do a good job of subentry project quality acceptance and record.
5. Establish and improve the education and training system, and strengthen the education and training of employees. Without education and training and examination unqualified, shall not work at his post.
6. Strictly fulfill the quality warranty obligations of construction projects in accordance with the law (the quality warranty period is calculated from the date when the project is completed and accepted).
The above is my unit's commitment to the project quality. If the project acceptance fails to reach the promised excellent standard, we are willing to accept 5% of the project cost as a penalty. If the circumstances are serious, those who are willing to accept the punishment of laws and regulations will automatically withdraw from the scene.
Commitment unit (official seal):
Legal representative or its authorized client (signature): Date: MM DD YY.
Commitment letter of project quality and service 5 According to the Construction Law of People's Republic of China (PRC), Regulations on Quality Management of Construction Projects and Measures for Quality Warranty of Construction Projects, a project quality guarantee letter was signed on the grid structure project of the club of Huaer Village Neighborhood Committee in Xindun Town, Ganzhou District through consultation.
A, project quality warranty scope and content:
During the quality warranty period, the contractor shall undertake the quality warranty responsibility of this project in accordance with the management provisions of relevant laws, regulations and rules and the agreement of both parties. (mainly including the design and installation of the construction drawing of this project)
The warranty scope includes: grid structure steel structure, roof color steel enclosure, glass fiber reinforced plastic lighting belt.
Second, the quality warranty period:
According to the Regulations on Quality Management of Construction Projects and related regulations, both parties agree on the quality warranty period of this project:
1. Power grid steel structure is guaranteed for 50 years.
2. The warranty for the color steel enclosure of the roof is 5 years.
3. The warranty period of FRP daylighting belt is 3 years.
Except for the above three quality problems caused by irresistible external factors, the quality warranty period shall be calculated from the date of project completion acceptance.
Third, the quality warranty responsibility:
1, which belongs to the scope and content of quality warranty, the contractor shall, after receiving the warranty.
Notice to implement the warranty within 7 days.
2. In case of emergency repair accident, the contractor shall immediately deal with it after receiving the accident notice.
Arrive at the scene of the accident for emergency maintenance.
3. For quality problems involving structural safety, safety measures shall be taken in accordance with the Measures for Quality Assurance of Building Construction Projects. The design unit or the design unit with corresponding qualification grade shall put forward the warranty scheme, and the contractor shall carry out the warranty. Four, warranty costs, warranty costs shall be borne by the party that caused the quality defects.
The quality guarantee of this project shall be signed by the employer, contractor and manufacturer of the construction contract at the time of completion acceptance, and shall be valid until the warranty period expires.
This project quality guarantee is made in triplicate, with the Employer, the Contractor and the manufacturer (design unit) holding one copy respectively. Attached; A copy of the design qualification certificate and installation qualification certificate of the design unit.
Employer (official seal): Signature:
Contractor (official seal): Signature:
Design unit and manufacturer (official seal): signature:
X year x month x day