The annual summary of the head waiter of the hotel's food delivery department should first explain his performance in the past year, and then talk about the problems he encountered in his work. I also need to summarize my work responsibilities and finally explain my experience. It is best to have a plan and implementation plan for the coming year at the end. Fan Wen

In p>2118, I challenged myself. Looking back on the past year, there were lost, sad, successful and happy, but that doesn't matter. It's the past tense. We should work hard for the future. Many people say that my personality has changed, which I believe is mature. I believe tomorrow will be better, hello, I am good, and everyone will be fine. The work is summarized as follows:

1. Management: the superior is the model of the subordinate, and I have always insisted on setting an example, doing small things myself and doing big things. Be fair, just and open to subordinates. Due to the differences of subordinates' personality, people-oriented management methods are adopted. There have been two fights. This year, 12 people left the vegetable delivery department, which is a relatively stable year.

second, post responsibility: the management of the personnel in the food delivery department. Coordination of vegetable delivery personnel. Corresponding input and control of dish delivery.

Third, training: Teacher Zhang explains the importance of responsibility. Teacher Xiao Hai explained the details of the service. Manager Hu and Manager Lin and his party trained the etiquette related to services. The hotel food and beverage department organizes to explain the hotel rules and regulations and train various professional service operation skills.

through several times of study and training, my personal quality and ideological consciousness have been significantly improved. At the same time, I have applied what I have learned, and I have always reminded myself to be a responsible person in my daily work, study and life, to do things seriously, to be a man with heart and to serve with a smile.