We all know that the response to takeaway reviews is very important, in the past article, we talked about the importance of the response to a bad review, with a compilation of organized responses to bad reviews for you (you can click here to jump to read the article). But it turns out that many bosses only value bad review responses.

The response rate for positive reviews is very low, and even many stores do not make positive reviews. In fact, the positive feedback is equally important. A good positive feedback response, which gives a warmth, not only improves customer satisfaction and promotes repurchase, but also shows itself to other customers and improves the order conversion rate.

Today we will talk to you about the way of replying to good reviews, and provide you with 50 templates for good reviews (this is a long content, you can collect later slowly look).

I. The way of replying to favorable comments.

1, the reply to the positive feedback can use a unified template to reply. But avoid uniform, merchants must do, different customer evaluation, as far as possible, with different evaluation content to reply; reply to the specific content of the customer evaluation, do the corresponding reply. Prevent too dull single.

1, perfunctory to the customer to bring a bad experience.

2, reply to the customer praise commonly used keywords are: dear, respect, small master, you, thank you, recognition, make further efforts, welcome to the next visit, look forward to visiting again.

3, reply to the customer praise of the three copywriting style. 1) normal type. Such as: thank you for pro recognition of our small store dishes! We take the delicious food and quality as we have been pursuing, your support and recognition will certainly make us go farther! Thank you again for your patronage. 2) Playful type.

E.g. The three levels of love: eating together, thinking together, playing together. Honey, we have just arrived at the first stage, in the next few days, I hope you can often think of me, let's go to the next two stages of development, can we?3) Humorous type: our shopkeeper said, if there is no 100 positive feedback today to break my legs.

Customer you have to save me to help me more beautiful words ah! For the content of the reply to the positive feedback, did not say which style will definitely be better, we have to do is to let customers see their sincerity and heart, with the temperature to impress customers.