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Food safety complaint telephone number

At present, it is at the peak of tourism, and the weather is hot, which is the season of high incidence of food poisoning and food-borne diseases. Therefore, the Yunnan Provincial Market Supervision Administration has also issued a reminder to remind everyone that if food sold by catering service units is found to be corrupt and deteriorated during dining, they can call 12315 to complain and report in time.

tips on food and catering safety in tourist peak season requires that catering service units in tourist attractions should fulfill the main responsibility of food safety in accordance with the law, strictly implement the Code of Practice for Food Safety in Catering Services and the relevant provisions on epidemic prevention and control in COVID-19, strictly control the entrance of food supply, raw material procurement, storage and use, processing operation, transportation and distribution, comprehensively strengthen food safety training and health examination of staff, comprehensively clean and disinfect processing operation sites and tableware, and investigate and eliminate potential risks.

For catering service units that receive tour groups, it is explicitly prohibited to operate beyond the permitted scope, to use non-food raw materials to process food, to use food additives beyond the scope and beyond the limit, to process and operate wild animals, and to process and operate foods made of toxic Chinese medicinal materials such as Aconitum kusnezoffii, Radix Aconiti Lateralis Preparata and Radix Aconiti Lateralis Preparata. The number of tourists received by catering service units should be adapted to the business premises, facilities and equipment, processing sites, etc.