Job Responsibilities of Hotel General Manager (7 general articles)

In our daily life, job responsibilities are becoming more and more important to people. Job responsibilities refer to the work content that a post needs to complete and the scope of responsibilities that it should undertake. There are many points for attention in formulating job responsibilities. Are you sure you can write them? The following is the job responsibilities of hotel general manager (7 general articles) that I have compiled for you. Welcome to read and collect.

Responsibilities of the general manager of the hotel 1

1. Be fully responsible for the operation and management of the hotel, formulate the medium-and long-term development strategy and annual business plan of the hotel, and coordinate and integrate resources to achieve the annual business objectives;

2. according to the profit index and various tasks issued by the head office, formulate the hotel's operating budget, guide the financial department to do a good job in cost control and financial budget, and check and analyze the monthly business situation;

3. Review and report the annual financial budget of the hotel, and issue annual work indicators to all departments;

4. Be responsible for the establishment of various hotel management systems and the improvement of relevant rules and regulations;

5. hold company meetings regularly to guide the work of all departments according to the development direction of the company;

6. master the methods and steps of controlling and handling all kinds of emergencies, and properly handle all kinds of unexpected events;

7. Guide the training work of the hotel, cultivate and build the hotel staff, and improve the service quality and staff quality of the whole hotel;

8. Promote brand and value publicity measures, be responsible for the public relations between the hotel and people from all walks of life, and establish the image of the hotel. Responsibilities of the general manager of the hotel 2

1. Formulate the hotel's business strategy and policy, organize the formulation and implementation of the hotel's annual business objectives and business plans, and ensure that the hotel and its affiliated projects operate as planned;

2. Be highly sensitive to all kinds of trends in the hotel industry, be able to work out the business development plan of the hotel according to the market, and make timely adjustments according to market changes to ensure the maximum profit of the hotel;

3. Proficient in the practical operation management of hotel departments (rooms, engineering, lobby, restaurant, sales, etc.); Responsible for the planning and design of brand hotels, equipment, facility configuration, interior design, etc.

4. establish and improve the hotel's organizational system, rules and regulations and service operation procedures, so as to make them rational, streamlined and efficient. Preside over the weekly inspection report of the general manager's office meeting, and give key comments and instructions on relevant issues.

5. Improve various financial systems. Read and analyze the daily and monthly supervision of the financial department to do a good job in cost control, financial budget and so on.

6. Be responsible for the construction of hotel management team, the recruitment and assessment of personnel, the decision of hotel organization, staff establishment, rewards and punishments and promotion.

7. Understand the operation modes of well-known hotel management companies at home and abroad, and be fully responsible for the management of hotels and related comprehensive properties.

8. maintain good relations with people from all walks of life, establish the image of the hotel, and represent the hotel to receive important guests. Responsibilities of the general manager of the hotel 3

1. Be responsible for the operation and management of the resort hotels under the group, and lead the staff of each branch to complete all the work requirements of the hotel;

2. strictly control operating costs and various expenses around the profit targets and work requirements issued by the headquarters;

3. Be responsible for the establishment, training and management of the hotel team to improve the service quality and staff quality of the whole hotel;

4. Be fully responsible for safety management, pay special attention to food hygiene, public security and safety, and ensure the personal and property safety of guests and employees;

5. Conduct daily communication and coordination with the company headquarters to ensure smooth and effective information;

6. Be responsible for the relationship between the hotel and people from all walks of life, do a good job in the reception of important guests and create a good internal and external image;

7. Complete other tasks assigned by the company. Responsibilities of the general manager of the hotel 4

1. Be fully responsible for handling the overall affairs of the hotel, and work together with all the staff of the hotel to complete the objectives set by the hotel in time.

2. Cooperate closely with the hospital director to maintain the unity and coordination of the overall operation and management objectives of the project.

3. Formulate the management objectives and management policies of the hotel, including formulating various rules and regulations and service operation procedures, specifying the responsibilities of managers and employees at all levels, and supervising their implementation. Formulate a series of hotel prices, such as house price, gross profit of catering and other economic indicators and tasks. Check the completion of business progress and plan, and take countermeasures to ensure the smooth entry of hotel business into the river.

4. Establish and improve the hotel's organizational management system, and make it rational and streamlined. Efficient. Preside over the weekly office meeting of the general manager's office.

5. inspect the work of each department regularly, check the service attitude and quality, and find and solve problems in time.

6. Cultivate talents, guide the work of various departments, and improve the service quality and staff quality of the hotel system.

7. Strengthen hotel maintenance and hotel safety management.

8. Maintain good corporate relations with people from all walks of life, establish a good hotel image, and receive important guests on behalf of the hotel.

9. Care for employees and set an example to make the hotel have a high degree of cohesion, and require employees to complete their jobs with a high degree of enthusiasm and responsibility. Responsibilities of the general manager of the hotel 5

1. Fully responsible for the operation and management of the hotel;

2. Establish and improve the hotel's organizational management system, making it rational, streamlined and efficient;

3. Be responsible for achieving the hotel's operating income and profit targets;

4. Be responsible for formulating the hotel's operating budget and final accounts, and proposing renovation and investment plans;

5. Implement the annual financial budget of the hotel and issue annual work indicators to all departments;

6. Supervise hotel maintenance and hotel safety management;

7. Be responsible for the public relations between the hotel and people from all walks of life, and establish a good image of the hotel;

8. do a good job in hotel organization setting, staffing and important personnel changes;

9. guide the training work, cultivate talents and improve the service quality and staff quality of the whole hotel. Responsibilities of the general manager of the hotel 6

1. Take full responsibility for handling all the affairs of the hotel, lead all the staff to work hard and complete all the goals set by the hotel;

2. Formulate the hotel's business direction and management objectives, including a series of rules and regulations and service operation procedures.

3. Establish and improve the hotel's organizational system, making it rational, streamlined and efficient.

4. Improve various financial systems. Read and analyze the daily and monthly supervision and supervision of the financial department to do a good job in cost control.

5. Regularly patrol public places and the work of various departments, check the service quality issues, and convey the patrol results to relevant departments;

6. Hotel maintenance;

7. Maintain good relations with people from all walks of life, establish the image of the hotel, and represent the hotel to receive important guests;

8. Guide the discipline, cultivate talents, and improve the service quality and staff quality of the whole hotel; Responsibilities of the general manager of the hotel 7

1. Establish the business plans and development norms of the hotel at all stages, formulate management objectives and organize their implementation;

2. Supervise the implementation of the hotel's various rules and regulations and service operation procedures according to the group standards;

3. study and master the market changes and development, formulate the price system and implement the marketing plan;

4. Be fully responsible for hotel market expansion, human resources development and financial work plan;

5. Be responsible for the reception of important guests, maintain extensive contact with all walks of life, and create a good internal and external image;

6. Be responsible for the training and use of middle-level and above managers, supervise various training work, and improve the quality of employees at all levels;

7. inspect the work of each department regularly, check the service quality and attitude of employees, and solve problems in time when found;

8. Care for subordinates and strive to improve the living conditions of employees, so that employees have a high degree of cohesion and enthusiastic service attitude;

9. preside over regular staff meetings and department manager meetings;

11, read and analyze various financial statements, and urge all departments to do a good job in cost control;

11. Strengthen hotel maintenance and safety management;

12, responsible for the hiring, assessment, rewards and punishments, promotion, etc. of hotel management personnel;

13. Complete other work temporarily assigned by the superior. ;