Current location - Recipe Complete Network - Catering franchise - Service quality standard of private housekeeper
Service quality standard of private housekeeper
1, with grassroots service experience, familiar with the workflow and working standards of the front desk department of the hotel; Familiar with the dishes of various departments in the food and beverage department and the matching of red wine.

2. Have a strong sense of service, be able to provide quality service from the standpoint and angle of customers, have a big picture and a strong sense of responsibility;

3. Strong communication, coordination and adaptability, able to properly handle various problems with guests and maintain good communication and coordination with various departments;

4. Understand various hotel services, local customs, tourist attractions and local products, have certain business knowledge, and be able to simply handle business information related to guests;

5. Good behavior and good language communication skills.

6. Rich knowledge and strong ability to withstand pressure.