Legal analysis: The penalty is 11 times of the product price, and you can claim for other losses. If it causes personal, property or other damage, it shall be liable for compensation according to law. In addition to demanding compensation for losses, consumers can also demand compensation of ten times the price from producers or sellers. For example, pathogenic microorganisms, pesticide residues, veterinary drug residues, heavy metals, pollutants and other foods that endanger human health exceed the food safety standards.

legal basis: article 11 of the law of the people's Republic of China on the protection of consumers' rights and interests. consumers who have suffered personal or property damage as a result of purchasing or using commodities or receiving services have the right to compensation according to law.