In the movie, Dai Xiaoyu's restaurant encounters several business crises, and thanks to Cho Hyuk Nam's years of experience, he finds out the root of the problem, and reminds or guides everyone to solve the problem in a timely manner.

The restaurant is a service-oriented industry, so every day will face a variety of problems, such as expired ingredients, such as customer complaints, such as customers unreasonable or additional requirements, etc., at this time it is required that the person in charge of the restaurant or the operator to be able to calmly and flexibly deal with the problem, to grasp the whole picture to understand the root of the incident and the cause, and according to their own judgment to choose the appropriate solution. The company's business is a very important part of the company's success, and it's a very important part of its success.

1, Zhao Hernandez was able to control his emotions and put forward a reasonable solution.

In the drama, Chai Yong wanted to invite customers to dinner at Dai Xiaoyu restaurant, Feng Xi, who is responsible for this matter, because of personal matters affecting the mood, will be commissioned by the customer restaurant processing Malay can not forget the fish to the refrigerator, resulting in the scrapping of the whole fish can not be cooked, learned about this matter, the partner of the Dai Xiaoyu is very agitated and angry, just when everyone is at a loss, Jo Hyuk-nam stood up to let everyone calm down together. The company's main goal is to provide the best possible service to its customers," said Mr. Zhao, who said that venting his emotions would not help solve the problem, and that what we need to do now is not to blame the company but to find a way to solve the problem.

2, in the discovery of poor restaurant reviews, timely correction.

Restaurant experience in the process of consumer complaints, as the manager of Feng Xi in the judgment of things with the restaurant itself has nothing to do with, and even the restaurant is on the side of the justified party, the poor review of the complaint is no longer on the mind, that this poor review will not affect the restaurant business, but as a chef Zhao He'nan in the discovery of this matter, but the objections, he believes that a thousand miles of the mention of the destruction of anthill, the customer feedback is the hope that the customer will be able to find the best solution to this problem. Every time a customer gives feedback, he wants the restaurant to get better and better. Once a customer is disappointed and stops giving his opinion, the future of the restaurant is not far away.

3, the author's view.

The author believes that regardless of any industry, the first thing to love this industry, because there is love, will only be on the heart, will be serious, and secondly, to deal with the work of the problem, the need to be careful, not because of the small things, or things that do not concern themselves on the high side, and finally to deal with the problem, the need to control their own emotions, first to deal with the problem, and then to avoid mistakes. The first thing you need to do is to take care of the problem first, and then take responsibility for it, so that you don't make mistakes again.