"Contactless delivery" means that when placing an order, the user can negotiate with the rider about the designated location of the goods, such as the front desk of the company and the door of the house. , through "order notes", telephone, in-app messaging system, etc. After the delivery, the rider will inform the user to take the meal through telephone, APP and other channels.

The group standard of Contactless Distribution Service Specification lasted for 36 days from February 4th to March 10, which reflected the advantages of the group standard responding to the market and innovation demand quickly after the implementation of the new standardization law. This standard is the result of responding to the epidemic situation, helping related enterprises to return to work, innovating service methods, and solidifying good practices into industry norms. It can meet the national standard of non-contact delivery service in time, which is the first at home and abroad [19]. The text of non-contact distribution service specification group standard can be viewed on the national group standard information platform.