Hot pot restaurant is getting better and better now, and it is an important industry in the catering industry. As the store manager, have you summarized the work of the store in the past? Let me take you to see 5 model articles of personal work summary report of hot pot restaurant, hoping to help everyone!
Summary Report of Hotpot Restaurant 1
21 _ _ _ years passed quickly, and it was another year. During this year, I learned a lot. In order to better complete the work, sum up experience, foster strengths and avoid weaknesses, and improve my business skills, the work situation is summarized as follows:
1. Work summary
It is estimated that I have been in the catering business for many years, and I have experienced a lot since the beginning, and I am constantly summing up and accumulating experience and knowledge in the kitchen, but I still haven't done well enough. 21____ is also the fastest-growing year in Ling Huchong. We have done well and have some shortcomings. The kitchen has always been the top priority of our catering industry, and it is the most important part to grasp the taste buds of customers. If we want to do this well, we need the assistance and help of our whole restaurant. The speed of food delivery is also a problem that we have been emphasizing this year, but the results are not very good, especially in the peak period, such as our _ _ _ hot pot restaurant, sometimes the food delivery will become very slow, especially the fried dishes.
I think the reasons may be the following:
1. The number of goods in the station is insufficient. That is to say, there are only three pots in our hot pot restaurant, and it is not enough to fish for vegetables and water during the peak period.
2. The cooperation of the kitchen staff is not enough. The staff did not reach a good fit, and the team tacit understanding of our kitchen was not enough, which led to everyone being in a hurry at the peak and not knowing how to start and how to improve the serving speed.
3. There are a lot of stir-fried dishes. Under the same operation, the fewer dishes there are, the faster the serving speed will be. At the beginning, our _ _ _ store had both fish pots, fried dishes and grilled fish, and the manpower was certain, which led to the shortage of manpower. During the peak period, it was easy to lead to three or even four jobs for one person, which also affected our serving speed. Wouldn't it be better if we halved the number of our hot dishes, removed the ones that are not easy to sell and left the fine products? I think he may be better, the serving speed will be improved accordingly, and the waste and consumption of dishes will be reduced accordingly. Increasing the speed of serving is equivalent to catching a part and looking back!
Second, work feelings
After stepping into a new job, after a year of exercise, I have gained more and deeper understanding of this job. Everyone has different understandings and feelings about work or career, and so do I. For me, I usually grasp my own ideological context from two angles.
First of all, the mentality. To paraphrase _ _ _ _, "Attitude is everything". With the right attitude, we can use the right method, find the right direction and get the right result. Specifically, my attitude towards work is to choose what I like and then do my best for what I love. I always think that work should not be a task or a burden, but a pleasure and enjoyment, and only when you are interested in it and fall in love with it completely can you fully appreciate the happiness. I believe that I will find the pleasure of my work in my efforts to explore and discover this business, and I can do my best for it without reservation. It can be said that only when you know how to enjoy your work can you know how to succeed, and you can't be reluctant during the period.
secondly, it's about ability, which can be divided into professional ability and basic ability. I can illustrate this problem with a simple example: for a camel, its professional ability determines its ability to survive in a desert environment, while its basic ability, including adaptability, perseverance and natural vigilance, determines how long it can survive in a desert environment. Specific to people, professional ability determines that you are suitable for a certain job, and basic abilities, including self-confidence, cooperation ability, ability to take responsibility, adventurous spirit and development potential, will directly determine the vitality of the job. A successful person in his career must be a person whose two abilities can develop and operate in harmony.
III. Work Objectives
In my future work, I will redouble my efforts to learn professional knowledge and master more business skills, so as to lay a solid foundation for my future work.
Summary Report of Hotpot Restaurant 2
It's not too long since I came to work in Hotpot Restaurant, but during these days, I also feel the prosperity of Hotpot Restaurant business, and I know that the service is not easy to do well in my hard work, but as long as I have a positive attitude and do a good job in service, I will be affirmed by my customers, and I have accumulated some experience and gained a lot, so I have worked here for the other day.
at the beginning, my colleagues took me with them, and I followed them to see how my colleagues did it, how to communicate with customers, and what needs to be paid attention to. It is not easy to be a waiter in a hot pot restaurant, not only to be familiar with the business of your own hot pot restaurant, but also to know how to serve customers, understand their needs and make recommendations, although customers also have them in our work. But in fact, we have done a good job, and we get more commission. At the same time, we also let customers pay tips. These incomes also stimulate us to do a good job in service. I have learned a lot from my colleagues these days, which makes me understand that although we are just waiters, there are really many things to learn, which is not so simple. We can only learn by working hard and doing well at the same time, and we usually need more.
In addition to my own work, I need to cooperate with my colleagues in many things. I am also actively doing well, so that my colleagues can recognize me and integrate into the working environment, so that everyone is willing to help me, which can also make my work smoother. At the same time, I have learned a lot from my colleagues, and I have done a good job one by one without making any mistakes. Although my initial work is rough, I have a positive attitude. Even praise and encouragement have made me more competent and motivated. Indeed, the work I serve may be considered simple by others, but only when you actually do it will you find that sometimes you can learn more from some basic positions, and of course you don't have much work experience. At the same time, through this work, I also saw some of my own problems. These shortcomings need to be improved, and some of them were pointed out by my colleagues. I am really grateful. They also helped me a lot and made me do my job well. I also want to thank them.
I also want to do better in the future. My leaders trust me, and my colleagues are willing to help me. I also think that my work in a hot pot restaurant is really good. I should take it seriously, do what I should do and make progress.
summary report of hot pot restaurant 3
I have been working in the hot pot restaurant for half a year. I still remember that when I came here in June, the hot pot restaurant had just opened, and it happened to be summer, so the business was not very hot, so I had some time to study. Being a waiter in a hot pot restaurant is very busy, and there are almost endless things every day. Of course, this is also divided into time periods. When it comes to Chinese food and dinner, it is really busy. Especially since the second half of the year, the business in our store has been getting better and better, the word-of-mouth has also been improved, and the performance of the whole store has been rising constantly, which makes our shop assistants and store managers feel very happy and gratified.
last month, because our store passed the performance test, our superior organized an outdoor group building activity, and we went to _ _ _ to have a farmhouse music together. Actually, I'm from the countryside. I miss life in the countryside and like it very much. I also agree with both hands to do this farmhouse activity this time. In this activity, the distance between all of us has taken a step further. The division of labor between chopping vegetables, washing dishes and cooking is very clear, which is like we are at work. In fact, when our division of labor is clear, the efficiency of work will naturally improve. This is an unchangeable truth.
Up to now, I have gradually integrated into this group. Although this year is almost over, actually, for me, this period of working life has just begun. I am very happy to work with you in a hot pot restaurant. Although people who can be busy sometimes feel dizzy, it is actually very comfortable in my spare time. Our collective is a big family. We usually eat together, work together, get off work together, rest and play together on holidays. I am very grateful to be able to come to this platform, which has given me many wonderful memories, and it is also an excellent platform for me to continue to develop myself.
I have been making progress with my leaders and colleagues since I came to the store. I have never worked as a waiter before, but this time, I still had a perfect experience. What I can be sure of is that I am qualified for this job, and I can look further. I hope that in the new year, I can still contribute my strength and spread my light on this platform. I hope that I can continue to grow and explore and find a better myself.
Thank you for taking care of me as a newcomer in the past six months. Now I have lost my title as a newcomer, and I need more expectations and encouragement for the future. I am very happy that I can do a good job in this service in a hot pot restaurant. In the future, I will definitely redouble my efforts and make progress.
Summary Report of Hot Pot Restaurant 4
Looking back on the past 21____ years, many wonderful memories come to mind. With the company's attention and cultivation, individuals have made great progress.
As a store manager, I feel a great responsibility. My experience in store management for half a year has made me understand the following truth: for a hot pot restaurant with good economic benefits, first, there must be a professional manager; The second is to have good professional knowledge as the backing; The third is to have a good management system. Observe with your heart and communicate with customers with your heart, and you can do it well.
It can be summarized as follows:
1. Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, so as to serve as a bridge between the preceding and the following.
2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, and give full play to their specialties, so that quantity can be applied. Enhance the cohesion of our store and make it a United collective.
3. Understand the information of peers through various channels, understand the consumer psychology of customers, know yourself and know what you know, and make our work more targeted, so as to avoid unnecessary losses.
4. Set an example and be a handsome employee. Constantly instill corporate culture into employees, educate employees to have a sense of overall situation, and do things from the overall interests of the company.
5, rely on thoughtful and meticulous service to attract customers. Give full play to the initiative and creativity of all employees, so that employees can change from passive "let me do it" to positive "I want to do it". In order to create a good dining environment for customers and create more business achievements for the company, lead employees to do their jobs in the following aspects. First of all, do a good job of cleaning every day to create a comfortable dining environment for customers; Secondly, actively serve customers and meet their needs as much as possible; We should constantly strengthen our sense of service, and make our customers leave our shop with a heartfelt smile and polite language.
6. Deal with the cooperation between management groups and the cooperation between superiors and subordinates, with less complaints and more enthusiasm, look at the problems at work objectively and solve them with a positive attitude.
Now, the management of stores is gradually becoming digital and scientific, and the improvement of management means has put forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our agricultural college store with more exquisite and skilled business.
facing the work in 2121, I feel a great responsibility. To keep a clear head at any time, we should make great efforts in the following aspects:
1. Strengthen daily management, especially the management of basic work;
2. Strengthen the training of employees internally, and comprehensively improve the overall quality of employees;
3. establish a high degree of loyalty to the company, love and respect their posts, take the overall situation into consideration, and do everything for the company's sake, so as to contribute to the company's comprehensive improvement of economic benefits.
4. Strengthen the unity and cooperation with all departments and brother stores, create the best and seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.
Summary Report of Hot Pot Restaurant 5
In a blink of an eye, the operation of 21____ years has passed quickly. Looking back on 21____ _ _, under the correct guidance of all departments of the company and Manager Wang, with the close cooperation of the front and back halls and the strong support and efforts of all staff, the achievement was _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The following is a summary of the work in 21 years:
1. Operation situation
In winter, the business of hot pot restaurants is on the rise, the operation situation is relatively stable, and the customers are relatively stable. We have made good preparations for the upcoming peak season.
Second, the work situation
1. The overall reception service level of employees has improved:
We have a fixed training time every Saturday at 15: 11, and we will give training to employees, practice various basic skills and reduce unnecessary complaints;
2. Direct sale of seafood is in good condition:
In order to ensure that too many direct seafood can be sold out in the fresh period, we should communicate and report with _ _ _ _ _ in time, and applied for special sale of seafood. The sales are in good condition, except for abalone, which has produced more direct goods due to aquaculture technology, and now it is gradually sold, and _ _ _ _ has more abalone.
at the same time, I hope that every store in the _ _ _ _ area can tell _ _ _ the real inventory in time, and each store Qi Xin will make concerted efforts and cooperate with each other, and take the initiative to ask if there are any other stores that need help to sell them, so as to complete the sales as soon as possible, otherwise the taste and texture will be affected.
3. Management is still being strengthened.