Work summary of the Administration Department (1) In terms of work style, I can abide by the rules and discipline, unite my colleagues, be realistic and optimistic, always maintain a rigorous and serious work attitude and meticulous work style, and be diligent and hardworking. Carry forward the fine tradition of hard work and helpfulness in life, always be honest, diligent, hard and simple, be strict with yourself and always play an exemplary role.
Direction of future efforts: With the implementation of the company's various systems, we can expect that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and wider. To this end, I will work harder, study hard, strive to improve my cultural quality and various work skills, and make due contributions to the company. In the coming year, with the correct leadership and assistance of the company leaders and department managers, our work will focus on the company's business policy, purpose and benefit objectives, and closely focus on the key points. In addition to intense work, strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of pioneering, innovative, pragmatic and efficient departments. I fully realize that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business and be responsible for the specific work and business. First of all, you should set an example, so as to ensure that everyone can take the initiative to undertake the work under the condition of tight personnel. I made the following points to the leaders:
First, be strict with yourself, consciously strengthen party spirit cultivation, and further improve party spirit cultivation and political and ideological consciousness.
Over the past year, I have always adhered to the Marxist-Leninist stand, viewpoint and methodology, dialectical materialism and historical materialism to analyze and observe things, distinguish right from wrong, adhere to the truth, adhere to the correct world outlook, outlook on life and values, guide my study, work and life practice with the correct world outlook, outlook on life and values, and actively build a solid defense against bourgeois democratic liberalization, money worship and liberalism. Love the motherland, love the China * * * production party, love socialism, support leadership and management ideas, firmly believe that socialism will eventually defeat capitalism, and have confidence in socialism. Conscientiously implement the party's line, principles and policies and do a good job in socialist construction. Proactive, diligent, fearless, conscientious, and make contributions in ordinary jobs.
Second, strengthen theoretical and professional study, and constantly improve their overall quality.
I attach importance to strengthening the study of theory and professional knowledge. At work, I insist on studying while working, and constantly improve my comprehensive quality.
(1) is to study the important thought of "* * * *", deeply understand its scientific connotation, and enhance the consciousness and firmness of practicing it. Seriously study the Party's * * * report and the spirit of * * * *, consciously adhere to the Party's * *, and make our own efforts to further accelerate the improvement of the socialist market economic system and build a well-off society in an all-round way.
(2) It is to study work and business knowledge seriously, with emphasis on document writing, document processing and computer knowledge. In terms of learning methods, we should find the key points among the key points, grasp the key points, and combine our own shortcomings in official document writing, official document processing, computer knowledge, etc. to carry out targeted learning and continuously improve our office work ability.
(3) Earnestly study legal knowledge, combine with my actual working characteristics, and use my spare time to study selectively, and learn Forest Law of People's Republic of China (PRC), Forest Fire Prevention Regulations, Land and Land Management Law of People's Republic of China (PRC), and Regulations on Mediation and Handling of Land, Forest and Water Conservancy Disputes, which further enhance legal awareness and legal concept.
Third, work hard and finish the task on time.
Over the past year, I have always insisted on being strict with myself, working hard, always keeping in mind the company system, creating benefits for the company wholeheartedly, trying to practice the important idea of the company's goals, and trying to do my job well in ordinary and ordinary jobs. Be the boss's staff assistant in specific work;
(1) Carefully collect all kinds of information and data, comprehensively and accurately understand and master the development of all aspects of work, analyze the main problems existing in the work, sum up work experience, and report to the leaders in time, so that the leaders can fully and accurately understand and master the actual situation of recent work as much as possible, and make scientific and correct decisions to solve problems.
(2) Every work assigned by the leaders should prioritize, arrange the time scientifically, and complete the task on time, with good quality and quantity.
(3) In the work of receiving visiting customers, adhere to the work requirements, warmly receive visiting customers, listen carefully to the problems reflected by visiting customers, and put forward requirements and suggestions. At the same time, carefully explain the problems that customers ask to solve but can't solve at the moment, patiently do the ideological work of customers and let customers believe in Xiesheng.
With the care, support and help of leaders and colleagues, all services have successfully completed their tasks and achieved good results, which have been affirmed by leaders and customers.
Looking back on my work in the past year, I have made new progress in my thinking, study and work, but I am also aware of my own shortcomings. My theoretical knowledge level is still relatively low, and my modern office skills are not strong. In the future, I will seriously overcome my own shortcomings, carry forward my achievements, consciously put myself under the supervision of the company organization and customers, study hard, work hard, be a qualified manager, and make my own contribution to the goal of building Xiesheng in an all-round way!
I have strong guidance, management and coordination skills. In guiding our work, we always first carefully understand the spirit of relevant documents, think carefully and draw up a set of work plans. Then solicit opinions from all sides, brainstorm, combine the spirit of the document with the actual situation, and combine individual wisdom with collective wisdom. In the process of work, adhere to the front command, identify the key points and difficulties of work, grasp the main contradictions, solve problems with a clear aim, resolve contradictions, and firmly grasp the initiative of work. In the management work, insist on holding a meeting of the heads of departments in charge and co-management at the beginning of each month, listen to the work report of last month, study the work arrangement plan of that month, strengthen management, and urge the implementation of internal control system. In the coordination work, we should adhere to the people-oriented principle, give full play to people's subjective initiative and team spirit, and jointly complete complex and arduous tasks.
Fourth, in terms of diligence.
I am enterprising, responsible, enterprising and devoted to my work. Serious work, positive attitude, firm attitude, courage to shoulder heavy burdens, dare to take responsibility, regardless of personal gains and losses. Hard-working, serious and responsible, hard-working. Never be late or leave early for no reason. Over the past year, I have been on duty and working overtime on holidays, coordinating related work and auditing related reports.
Fifth, in terms of performance
I have clear working ideas, planning, foresight and strong leadership. Pioneering and enterprising, often putting forward reasonable suggestions and being adopted, completing heavy work tasks and other tasks assigned by leaders. Pay attention to working methods and be more efficient. Can finish the work assigned by the leaders on time or ahead of schedule, with outstanding achievements and good results.
Sixth, in terms of integrity.
(1) Strictly implement and maintain the Party's "four disciplines and eight requirements", discipline, economic work discipline and work discipline. Consciously maintain a high degree of consistency with the company, do not go along with others, and go its own way. Abide by democratic centralism, not arbitrary or weak. Exercise power according to law, and do not abuse their powers or neglect their duties. Integrity, do not accept any interests that affect the fair execution of official duties. Others are not allowed to use their influence for personal gain. Fair and decent employment, not cronyism and corruption. Strive hard, not extravagant and wasteful, but covet enjoyment. Be pragmatic for the company and employees, not cheat, and make profits for the company.
(2) In the selection and appointment of cadres, we should conscientiously implement the relevant provisions of the Interim Measures for Staff Management, adhere to the principles of openness, equality, competition and merit-based, promote the reform of the employment mechanism of Xiesheng, and gradually move toward the track of rule of law.
(3) Strictly implement various rules and regulations and resolutely correct unhealthy practices in the industry. I set an example, be strict, adhere to the system of employing and managing people, guide and educate employees to consciously implement various rules and regulations of Xiesheng, and establish a good habit of loving their posts and being dedicated.
(4) Keep close contact with customers and strive to realize, safeguard and develop the fundamental interests of the company and customers. I firmly establish a correct view of power, status and interests, and establish the idea of serving the people. I regard customer satisfaction, dissatisfaction and support as the starting point and end result of my work, and strive to do practical things and do good things for the company. Creating profits for customers is creating value for the company.
(5) In accordance with the regulations, the reporting system for major personal matters shall be implemented.
Generally speaking, in the past year, I have been in charge of many departments, assisted by many departments, with a wide range of work, heavy tasks and great responsibilities. Because I correctly understand the work arrangement of my superiors, resolutely implement the business principles and policies of the company and the leaders, strictly implement the company's rules and regulations, better perform the duties of administrative positions and professional and technical positions, give play to the leadership management and organization and coordination capabilities, fully mobilize the enthusiasm of the employees, and better complete the work of managing and coordinating the stock room throughout the year.
In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the overall situation and future development. I will also learn from other colleagues, learn from each other's strengths, exchange good work experience with each other and make progress together. Get better working results.
Summary of Administration Department Work Section 4 (2) On April 20th, * * I joined a big family and studied, worked and lived seriously. Time flies, time flies, and eight months have passed. I get along well with you these days, and I have learned a lot of more systematic, perfect and social skills from my work.
I. Organization of temporary meeting personnel in the Office of the Chairman
This work is not difficult to finish, but it is the top priority in my daily work. It often takes up a lot of my time, which is inevitable. Because of this job, I can't go to work by the hour like other colleagues, and the working hours are often around one day 1 1 hour. I often go hungry because of this job. Because of this job, I have to find a good time to go to the bathroom. Because of this job, I also want to get a discount on my rare holiday. Fortunately, I have the following good colleagues, and I got a lift from the minister when I got off work late. I don't have time to cook at noon. I have help. Sometimes when I feel wronged and bored, I have * * * to chat with me and help me solve problems. I am lucky to have such a good colleague. The nature of the work is so powerless to change and there is no better suggestion.
2. The President shall send and receive documents and faxes. Answer the phone and sign up.
On the whole, the work is not difficult to finish. Because I don't know which documents should be reported and which documents should not be reported, it is not difficult to send the documents thanks to the help of Minister *. This document is sometimes sent directly to the relevant personnel together with my folder, because when others come to look for this document, I often make several phone calls to find out who has this document now and get my folder back. As for answering the phone, I often answer some calls inviting me to attend meetings. I can't tell the true from the false, and there's nothing to say. There are still many phone calls just asking if Mr. Han is here, and there is nothing to say. The nature and place of work is so powerless to change, and there is no better suggestion.
Third, the president handles customer reception. Cleaning of the president's office
I'm not good at item management in the president's office. Entry and exit registration is not good enough. I'm also trying to improve it.
Four, Tianxiangzhai catering work meal application and reimbursement
You can finish the work on time. Because this job also includes cooking working meals for Mr. Han, it conflicts with the first job. I want to thank my colleagues in the administrative office for coming to help me at noon every day and giving me time to cook working meals in the restaurant, especially Wu. Suggestion: Make a reimbursement process, so as to settle the expenses of last month this month without default.
Verb (abbreviation of verb) business card application, printing and cost verification
You can finish the work on time. Difficulties at work: Some colleagues have no plans to apply for business cards. They often submit their applications today and get their business cards tomorrow or the day after tomorrow. Business card printers are prone to make mistakes and often send business cards outside the agreed time. Suggestion: Make a reimbursement process, so as to settle the expenses of last month this month without default.
VI. VAT water reservation and expense reimbursement
You can finish the work on time. Difficulties in work: Some colleagues ignore the water dispenser and damage it. It is complicated to divide the cost of large barrels of water into departments. Suggestion: Make a reimbursement process to settle expenses in time without default.
Seven, * the elderly rental fees, property fees, electricity payment verification work. Maintenance of office facilities
You can finish the work on time. Suggestion: Make a reimbursement process, so as to settle the expenses of last month this month without default.
Eight, the company staff dormitory management, leasing work. Reimbursement for purchasing dormitory supplies
This is the tricky part of my job. We should always solve temporary and unexpected situations. Now dormitory management is gradually on the right track. Difficulties in work: it is easier to buy than to reimburse. Dormitory expenses are difficult to reimburse. The current "Staff Dormitory Management System" is far from enough for the current dormitory system and the changing choice of leaders. Suggestion: According to the requirements of Zhao Zong, cancel the dormitory or modify the staff dormitory management system, and keep up with Zhao Zong's ever-changing thinking and make changes at any time. At present, there is a great need for such a perfect dormitory system to standardize, standardize and guide the solution of various temporary, difficult and historical problems.
Nine, the President of the management of the reserve fund. The president handles the purchase and reimbursement of goods.
You can finish the work on time. Basically, reimbursement is not difficult. Difficulties at work: Some items, such as working meals and fruit for reception, have no invoices, so I can only make up invoices and change accounts outside working hours.
X. conference room management 30 1. Have a meeting to order food. Cleaning, management and borrowing registration of articles in the pantry
You can finish the work on time. The difficulty in work is that some colleagues can't arrange, clean and return the teacups in time when using the conference room.
Summary of Administration Department (III) 1. Strengthen basic management
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals has been clearly defined and strictly regulated. Send and receive documents accurately and timely, and handle official documents instructed by leaders in time without delay. The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, which achieved preparation before the activity, guidance during the activity and results after the activity, and was well received. The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:
1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, cultivate self-cultivation knowledge and study hard. It is urgent to learn knowledge first, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department in depth. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.
Fourth, earnestly perform their duties.
1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.
In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, nearly 60 class hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.
3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, the supervision and distribution of the company's employees' labor remuneration, and the personnel management of the company's personnel. And complete the monthly attendance record and monthly salary report on time.
Verb (abbreviation of verb) has its shortcomings.
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:
First, because the work of the administrative department is often meticulous, we subjectively hope to do everything best, but because of our limited ability, it is impossible to do everything perfectly.
Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making.
Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites. Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.
Intransitive verb * * Work outline of administrative department
* * The year is approaching and the new year is coming. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods. Study deeply and get the truth. Strengthen management and improve service. Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!
According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out * * work from the following aspects:
1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.
2. Complete the job analysis of each position in the company, and provide scientific basis for talent recruitment and performance appraisal.
3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration.
4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.
In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, nearly 60 class hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.
3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, the supervision and distribution of the company's employees' labor remuneration, and the personnel management of the company's personnel. And complete the monthly attendance record and monthly salary report on time.
VII. Existing shortcomings
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:
First, because the work of the administrative department is often meticulous, we subjectively hope to do everything best, but because of our limited ability, it is impossible to do everything perfectly.
Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making.
Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites.
Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.
Eight, * * management department work outline.
* * The year is approaching and the new year is coming. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods. Study deeply and get the truth. Strengthen management and improve service. Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!
Summary of Administration Department Work 4 (4) Since I have been engaged in front desk work in Administration Department for more than three months, my work summary is as follows:
1, do a good job of answering the phone, receiving visitors and ordering water.
2. Make monthly attendance.
3. Do a good job in warehouse management.
4. Do a good job in the file management of the company.
5. Do a good job of uploading files on the company website.
6. Assist in recruitment.
7. Complete all temporary tasks assigned by the leaders.
Generally speaking, I have done my duty in these three months, but I also have many regrets. The work is really not saturated enough, and sometimes I feel I don't know what to do. In the days to come, I will try my best to improve the service quality, and do things quickly, efficiently and without making mistakes. Good service, guests should accumulate experience and leave a good impression on them. When answering the phone, you should also constantly improve your language skills. Clever question and answer guests.
Strive to satisfy every customer. Strengthen the study of etiquette knowledge. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately.
If you know that there is no one in a certain department, you will remind the caller, briefly explain when there may be someone, or briefly answer the questions that the customer can do, and seize the appropriate opportunity to promote the company. Strive to create a good front desk environment. To maintain the good image of the company's facade, we should not only pay attention to our own image, but also maintain good environmental hygiene, so that customers have a pleasing feeling.
I hope I can do better in the future!