1. Service standardization takes service activities as the standardization object, and its research scope includes all service activities in the national economy industry.
2. Carrying out service standardization is conducive to standardizing the market order of various service industries, improving service quality, enhancing the core competitiveness of service enterprises, and providing favorable technical support for building a harmonious society.
3, through the formulation and implementation of service standards, as well as the use of standardization principles and methods, in order to achieve service quality objectives, service methods standardization, service process programming, so as to obtain high-quality services, called service standardization.
4. Standardization is an important feature that distinguishes modern service industry from traditional service industry. The scientific and technological innovation system from the perspective of open complex giant system theory takes standardization as an important technical support of scientific and technological innovation and takes it as the axis of scientific and technological innovation system and technology 2.0 in the knowledge society environment. Standardization plays an important role in scientific and technological innovation of modern service industry.
This is the whole content of service standardization.