In online shopping, when consumers encounter infringement, they can collect relevant evidence and take the following ways to protect their rights: negotiate with operators to solve it; Requesting consumers' associations or other mediation organizations established according to law to mediate; Complain to the relevant administrative department (industrial and commercial bureau).

The mission of Meituan is to "help everyone eat better and live better". As a leading e-commerce platform for life service in China, the company has well-known apps such as Meituan, Public Comment and Meituan Takeaway, covering more than 200 categories such as catering, take-away, fresh retail, taxi, bicycle enjoyment, hotel tourism, movies, leisure and entertainment, and covering 2,800 counties and cities across the country.