the service attitude should be careful and thoughtful. Be good at remembering the names of old guests and their favorite dishes. Regardless of new or old guests, the guest manager of each table should personally come to the table to greet the guests, listen to their suggestions and ask them if there is anything unsatisfactory about the service and cuisine of this restaurant. Send a side dish or a small fruit bowl appropriately to express your mind. Listen attentively to the guests' thoughts. So that the next time this guest comes, he can make special arrangements according to his preferences, such as which compartment and table this guest likes to sit in. Which dishes do you like to taste heavier and which ones are lighter? These are all through real care and care, in order to provide the best service to the guests, so that they can really feel your care from the heart.
No matter what work you do, it is most taboo to leave it intact. For the catering industry now, this is particularly important when planning catering. Sticking to the rules means that it will soon be screened by the society, so a catering enterprise should know how to surprise customers when planning catering. Buffett once said a word; "A company that can surprise customers is equivalent to having a free sales team. You can't see them, but they promote them for you all the time.
when making this kind of catering planning, the first thing to be innovative is the product and service! At this point, we must spend more time to create some surprises for customers, and we must create surprises to move consumers. In terms of products, in fact, most consumers' tongues can't tell the difference between good and bad, and many times it is the feelings in their hearts that affect their physiological feelings. As the old saying goes, when things are scarce, the rarer things are, the more precious we naturally feel, and your tongue will feel better when you eat them. Secondly, there is one aspect that catering colleagues have paid great attention to in the past two years. We all pay great attention to our own image and space. But there is one thing that we need to pay attention to, blindly looking for surprises together, and following the trend is too serious. We should establish one of our own characteristics in space and this image, and don't always follow the trend blindly. Many friends spend too much money on decoration, but in the end they lose too much because of small. Therefore, I suggest that the decoration must have remarkable characteristics, and don't blindly spend great value on decoration. Be sure to learn to take advantage of some real-time hotspots! There are many people who are very successful in borrowing money. But don't stand on the negative side to get eyeballs.
Therefore, we must not neglect these points when making catering planning in this area. Of course, we often do some small activities to add customer stickiness, and even better, we can attract new customers to transform. Anyway, doing these things in catering planning will make your customers become your loyal fans.