Company Background:

UserFriends Software Co., Ltd. is the largest local management software provider in Asia-Pacific and the largest provider of management software, ERP software, financial software, group management software, human resource management software, and small management software in China. Currently, more than 700,000 enterprises in China and the Asia-Pacific region run UFIDA Software, more than 80,000 enterprises choose UFIDA Software every year, and more than 3 million users use UFIDA Software every day. UFIDA software makes business more efficient, responsive and effective.

It is a set of modern hotel management software developed by our company on the basis of industry characteristics such as complex business of hotel enterprises, flexible price, large amount of cash, changing business methods, complete integration of operating departments and complex and diverse reporting needs. According to the needs of the management of many hotel enterprises, through the senior software system engineers of the hotel industry to conduct a large number of research and analysis, combined with the hotel industry management experts management experience, for the hotel industry, the management of various positions in the hotel industry needs to develop a set of specialized, standardized hotel management system.

It is a set of information management system specially customized for hotel enterprises, which integrates booking, reception, cashier, VIP card and customer management, telephone management, door lock management, business analysis and so on, and it can be widely applied to the use of hotels of various scales. Integration with the catering pass, and seamless connection with the financial software, to provide the hotel front and back office and the expansion of the comprehensive application of financial business integration solutions to meet the hotel management fast, efficient business needs. Through the application, it improves the working efficiency of hotel room reservation, reception, cashier and marketing, and improves the quality of customer service. Flexible application mode, can quickly respond to customer demand, customer analysis and management, the establishment of customer-centric business model, improve the level of hotel service, in order to cohesion of customers, so as to establish a sustainable profitability and core competitiveness for the hotel. Comprehensive management of the hotel's various business sectors, can be very effective in helping the hotel business to deal with the day-to-day work of business, standardize the management of the business work and operational processes.

1. Improve economic efficiency:

Perfect casual and group booking function can prevent the room can not be rented or full room re-booking situation can be provided at any time to accurately and up-to-date room use and booking situation, which can increase the room occupancy rate. The direct billing of guest charges not only reduces bill transmission, but also avoids management confusion, and more importantly, effectively prevents the occurrence of bill evasion.

The perfect prediction function can be used for marketing, such as determining the key areas of publicity and how to grasp the fluctuation.

Timely control of guests exceeding the credit limit, at any time to urge the settlement of outstanding guest accounts.

Automatic billing of telephone charges and control of telephone switches can eliminate the evasion of telephone charges.

Correctly control the room rate to increase room revenue.

Control guest preferences and reduce management loopholes.

2. Improve the quality of service:

Less than one second means of inquiry of hotel guest information, so that guests get a satisfactory answer.

The one-time checkout management of meal, telephone, laundry, guest room drink, telex fax, bar drink and other expenses not only greatly facilitates the guests, but also improves the hotel's operation and management level.

Less than a second of history file inquiry more checking accounts or checking guest information provides great convenience.

Automatic identification of returning guests, automatic alarm for blacklisted guests, and identification of VIP guests are all conducive to improving the image of the hotel.

Fast checkout processing reduces the waiting time for guests to leave the hotel.

Clear and accurate bills, notes and forms make guests feel high-grade enjoyment.

Perfect reservation system, so that the guest's stay is fully guaranteed.

3. Improve work efficiency:

The automatic night audit function of the computer puts an end to the history of manual statements.

The correct storage of computerized information avoids the inefficient work of copying the guest list.

Strict data checking avoids errors caused by negligence of manual operation and reduces the work pressure of workers, thus improving work efficiency.

Reduces a series of heavy labor such as transmission, registration, arrangement and classification, and review of bills.

Canceling the specialized foreign personnel data entry work.

Automatic billing of telephone charges and control of telephone switches make the operator's job just to answer the telephone.

4. Comprehensive understanding of the business situation:

Complete report function and query function so that managers can understand the business situation of the various departments of the hotel in a timely manner, and can be comprehensively analyzed the hotel's financial situation, is the hotel operator's right-hand man.

5. Improve the internal management system of the hotel:

Management system in the establishment of the business library at the same time, but also the establishment of a personnel library, and further the formation of strict management system of the enterprise, so that the assessment and management of the enterprise positions more scientific, formalized, systematic.

Provides a variety of security levels to ensure that all types of data are not viewed and operated by people who have no right to ask.

The preferential control of all kinds of room charges, telephone charges, meal charges and so on.

Control of accounts receivable.

Control of staff workload assessment.

Tracking records of the staff's operation process are conducive to clarifying responsibilities.

Enhance system execution, strengthen hotel management

Standardize business processes, financial and business integration, facilitate financial audits, and avoid loss of revenue

Improve the analysis of guest history, focus on customer care, enhance the quality of service, and increase the hotel's revenues

Operation of simple and quick to reduce the guest waiting, improve service efficiency, and reduce staff costs

Convenient, high-quality service, bring more opportunities to stay, increase revenue

Clean, fast business processing, comprehensively improve the hotel's comprehensive operational efficiency

Flexible processing, can quickly respond to customer demand, improve the quality of the hotel's services