1, to understand the basic situation of customers.

The first step of business reception is to know the basic situation of customers, including company, name, gender, nationality, occupation, position, level and the specific number of people to visit; There are also some details, such as the specific date, time and place of the visit.

Step 2 determine the welcome specifications

Determine the specific reception specifications according to the specific situation of customers.

Step 3 arrange the reception session

Arrange reception vehicles, customers' vehicles, customers' catering and accommodation, etc. within the prescribed standards.

4. Selection of business receptionists

Select reception staff and arrange all aspects of reception work according to their working ability.

Step 5 sweep your tail

It mainly includes cleaning rooms, settlement of reception expenses and data collection and archiving.

Step 6 sum up experience

After each reception task is completed, we should sum up it in time. Affirm achievements, find out gaps, and commend units and individuals that have made outstanding contributions. Summarizing the experience and lessons can deepen the understanding of the law of reception work and promote the continuous improvement of reception work.