People's mediation plays an increasingly important role in resolving social contradictions and maintaining social stability, which requires us to make a good summary in our work. The following is a summary of the professional people's mediation work I have compiled for you, for reference only!
Article 1: summary of professional people's mediation.
The Julong Community Mediation Committee, under the leadership of the municipal and district people's governments and the judicial departments, conscientiously implemented the people's mediation policy of "combining prevention with elimination, pooling our efforts" and insisted on timely and effective mediation of various contradictions and disputes, effectively preventing the intensification of contradictions and effectively reducing the occurrence of contradictions and disputes. In the past year, * * * mediated 65,438+05 disputes, including 6 marital disputes and 9 neighborhood disputes. The mediation rate reached 100%, and the rate of preventing conflicts from intensifying reached 100%, achieving the goals of family harmony, neighborhood unity, stable life and harmonious coexistence of residents of all ethnic groups. The work in the past year is summarized as follows:
First, improve the organization and establish a mechanism to prevent and resolve contradictions.
Julong Community covers an area of13.55 million square meters, with 29 residential buildings and a permanent population of 1746, with a total of 702 households, including 647 ethnic minorities, 8 state-owned enterprises, 3 restructured enterprises and 0/6 commercial outlets, which is difficult to manage. Therefore, the Committee attaches importance to the prevention and mediation of group contradictions and disputes, and constantly sums up experience. Organize full-time community workers and establish an excellent people's mediation team. Our work focuses on adjustment as the foundation, prevention as the focus, minor disputes not staying overnight, and major disputes being handled in time. For the disputes that have been handled, we should take preventive measures such as establishing a return visit system, so as to catch early and catch small ones, plug loopholes, improve the system, implement responsibilities, eliminate all kinds of unstable hidden dangers in the community in a timely and effective manner, and put mediation work on a standardized track.
Second, popularize legal knowledge and carry out mediation work in strict accordance with the law. Thought is the forerunner of action, and propaganda is the basis of mediation. The Mediation Committee has always regarded the promotion of legal knowledge as a long-term task. First, the community party branch formulates the party building work plan and defines the direction. Secondly, the establishment of study classes, publicity columns, leaflets and other forms are used to increase residents' legal awareness, so that the mediation Committee can truly carry out mediation work according to law. The staff of the Mediation Committee often go deep into residents' homes with the community police to explain the prevention knowledge, which makes the masses establish the desire to contribute to the stability of the community.
Third, do a good job in neighborhood mediation. On July 29th, XX, a resident of No.20, Building 23, Julong New Village, came to our community to report that his grandson broke Du Cuixia's calf in Building 24, 18 while playing in front of the building. He denied that he had found a neighborhood Committee and asked it to come forward to solve the problem. After the neighborhood Committee learned the truth, it negotiated with the residents in Building No.24 of 18, and Du Cuixia agreed to compensate the children. August evening 1 1, XX,11; About1The dog of Du Cuixia's family in Building No.24 of Building No.8 bit the boy of Qi Xuefeng's family in Building No.23 and Building No.25 again 1 1 year old. After repeated mediation by the neighborhood Committee, Du Cuixia of Building 23 of 18 agreed to compensate the child's medical expenses again. The next day, Qi Xuefeng's father came to our community to thank the staff of the neighborhood Committee and expressed his great satisfaction. As a grass-roots people's mediation organization, Julong Community Mediation Committee has made some achievements in community residents' dispute mediation in the past few years from the perspective of safeguarding the overall situation and the most fundamental interests of the overwhelming majority of the people. We are confident, determined and capable of constantly summing up experience in our future work and striving to create a civilized community with good public security, clean and beautiful environment and harmonious interpersonal relationships.
Chapter II: Overview of professional people's mediation.
Under the leadership of the Party Group of the County Bureau, the xx Township Party Committee and the government, and with the joint efforts of the people's mediators, the xx Township Mediation Committee has played its due role in maintaining the overall stability of xx Township and achieved good results. Up to now, the township * * * has investigated all kinds of contradictions and disputes for 37 1, involving more than 420 people, mediated 37 1, successfully mediated 369 cases, and performed 369 cases, among which the judicial office directly participated in guiding and mediating complex and difficult disputes, with a mediation rate of 140% and a mediation success rate of 99%. The work is summarized as follows:
First, improve the working mechanism and implement the work responsibility system.
First, establish and improve the early warning mechanism for contradictions and disputes. Based on this, the village (community) has established and improved the early warning mechanism, and formed a four-level early warning network of information officer, village (neighborhood) group, village mediation Committee and township. The Township People's Mediation Center guides the village (community) mediation center and the village (community) mediation committee to conduct a dispute investigation once a month. Major festivals and sensitive periods must be investigated in time, and the results of the investigation shall be reported to the district mediation center. Early warning information officers and mediators found signs of major disputes and gathering people to petition, reported at any time, rushed to the scene for mediation at the first time, and reported to their superiors through information channels in time, effectively preventing the occurrence of cases of transferring criminal detention, gathering people to petition, and leapfrog petition. The second is to improve the inspection and evaluation mechanism. Township People's Mediation Center has defined the main evaluation criteria, refined and decomposed the major mediation indicators, and made quantitative evaluation. The third is to implement the responsibility system for mediation of social contradictions and disputes. All units should earnestly take responsibility for the contradictions and disputes within their jurisdiction and resolve them in time. They should not push the contradictions and disputes to their superiors and the society, so that minor disputes do not leave the group, general disputes do not leave the group, major disputes do not leave the village (community), and difficult disputes do not leave their homes. The fourth is to implement the first question responsibility system. The first inquiry responsibility system shall be implemented for contradictions and disputes that the masses come to ask for mediation. No matter which department is found, it should be warmly received and accepted, and then transferred to the responsible department for mediation, effectively preventing conflicts from intensifying. The fifth is to establish a leadership reception package system. Leaders' reception days were set up at the township and village (community) levels. Villages and towns regularly arrange leaders to receive people's visits, and villages (communities) discharge the duty list for handling disputes every month. Party and government leaders shall handle important letters and visits, major disputes and letters and visits, especially long-standing unresolved issues, according to the division of responsibilities, and the leaders in charge of handling cases shall personally handle them until the interests demand stops.
Second, unify standards and ensure quality.
The first is to unify the standards for system construction. Township people's mediation centers and people's mediation committees have established a unified report on major disputes and a summary analysis of major disputes (social conditions); Major dispute coordination and mediation system, special handling system for dispute investigation, and major dispute jurisdiction and supervision system; Each coordination committee shall establish and improve eight internal management systems, including work responsibility, regular meeting, study, evaluation, industrial and commercial registration, training, statistics and file management. Improve and standardize the business account of the big mediation work. The second is to unify business construction standards. Are you online? Great mediation? In the whole process of work, a perfect system has been established from the aspects of dispute mediation application, acceptance, notification, investigation, mediation, conclusion of agreement, performance of agreement, return visit, etc., with strict operating procedures, overcoming arbitrariness in work, and resolutely paying equal attention to substantive and procedural legal norms. The third is to unify the team building standards. Members of the Committee shall be elected and appointed, and reported to the judicial office for examination and filing; The judicial office is responsible for training the director of the mediation committee, and held a training course for grassroots mediators in the township from March 22 to 23, with 1 1 participants; At the same time, documents are issued to carry out target management, quantitative assessment and strict implementation of rewards and punishments for grassroots mediators. The fourth is to unify the construction standards of mediation centers and mediation rooms. The coordination center must have offices, mediation rooms and archives. Mediation room must be more than 20 square meters, and clearly marked; The village unified the publicity column on the wall. Thus, the standardized construction of township and village (community) coordination centers has been strengthened, and the mediation center has become a mediation institution and working platform to integrate forces and contact all parties.
Third, the professional training and door-to-door activities of mediators have been concentrated.
On June 30th, 20xx, the township held a report meeting on party member cadres' debriefing and honesty, and all the village party branch secretaries attended. Taking this opportunity, Tan Zhikun, director of the Judicial Institute, gave a brief business training to the village party secretary and the director of the village coordination committee after the meeting, explaining the relevant promotion skills and document production of people's mediation. After listening to the class carefully, the mediators all said that they had benefited a lot and looked forward to more business guidance books and training opportunities from their superiors. 20141414xx Liao Zhaofeng, a staff member of the judicial office, together with the township comprehensive management office and the letters and calls office, came to the parents' homes of the public security centers in Taihe Street Village to publicize the regulations, publicize the people's mediation knowledge and relevant policies and regulations for maintaining social harmony and stability around the actual situation in the village. Subsequently, he went to the village committees of Sandaoyan, Sanchagou and Yangpo to inspect and guide the people's mediation accounts, file construction and the production of people's mediation agreements in each village. On June 27th, Tan Zhikun, a policeman from the Judicial Office, made a special trip to Jianshi Sunjiawan Coal Mine to publicize the Regulations on Work Injury Insurance. During the on-site visit, he found that a dispute over compensation for industrial accidents in coal mines had not been resolved, and migrant worker Yan was very anxious. After knowing the relevant situation, the staff of the judicial office shall preside over mediation with the consent of the parties. After timely and effective mediation on the spot, the mine agreed to compensate migrant worker Yan at one time, and the two sides finally shook hands and made peace.
Fourth, insist? Combination of adjustment and defense in case of priority? People's mediation policy, give full play to the basis and main role of people's mediation.
Through in-depth investigation and mediation of contradictions and disputes, we can find out all kinds of disharmonious and unstable factors that affect social stability. Seriously carry out analysis and research, strive for positive measures, focus on mediation, and strive to solve all kinds of contradictions and disputes at the grassroots level, in the bud, and outside the lawsuit, so as to maximize social harmony and minimize disharmony. We strengthen the construction of mediation network and focus on cultivating people's mediators; Do a good job in the monthly inspection system and adopt it? Classified responsibility, centralized management? Methods; ? Summarize work experience, explore working methods and vigorously promote them throughout the town? Mobile court mediation? ; The new joint superintendent's court? Mediation before litigation? And other modes and measures, so that contradictions can be resolved in the bud in time, reducing the litigation costs of the parties, so that contradictions can be resolved at the grassroots level, effectively promoting the harmony and stability of the town.
At present, people's mediation has become an important means for township people's governments to resolve contradictions and disputes, and judicial offices and people's mediation committees have become an important platform for xx township to resolve letters and visits disputes. We will further implement Scientific Outlook on Development as the guide, study the people's mediation law in depth, make serious investigations and studies, sum up experience, set a model, adjust measures to local conditions, popularize good experiences and good practices, and push the people's mediation work in our township to a new level, so as to create a new? Safe xx? Make new contributions.
Chapter III: Overview of professional people's mediation.
In order to conscientiously implement the spirit of relevant meetings and documents of municipal, district and street political and legal departments, and do a good job in community public opinion survey, combined with the actual situation of the jurisdiction, members of our community leadership team, under the leadership of the party Committee, formulated a public opinion survey work plan, improved various organizations and rules and regulations, defined their responsibilities, made the work planned and implemented, and completed various tasks arranged by their superiors. The work of 20 1 1 is summarized as follows:
First, strengthen the publicity of policies and regulations.
Guide residents to enhance their awareness of the legal system, act in accordance with the law, abide by the law, resolutely fight against all illegal and criminal acts, and consciously safeguard community stability.
1. Make full use of community functions, strengthen the management of the jurisdiction, adhere to the principle of people-oriented and serving residents, actively organize publicity and education activities, and widely publicize laws and regulations by using billboards, publicity materials, community citizen schools, legal schools and other forms.
2. Strengthen legal publicity and education, strengthen juvenile delinquency education and probation, use holidays and winter and summer vacations to carry out study and education activities, let students receive face-to-face legal education, enhance legal concepts, and effectively prevent and reduce students' crimes at school; Publicize the dangers of drugs and cults to the society through various means.
3. further development? Six or five? The work of popularizing law pays attention to putting an end to illegal crimes from the source and enhancing residents' awareness, understanding, abiding by the law and usage concepts.
Two, do a good job of stability control, polls, help, help, letters and visits.
1. Broaden information channels, discover and master all kinds of unstable factors in time, comprehensively analyze the feedback problems, correctly guide contradictions and resolve all kinds of disputes for problems that may have an impact. Find and resolve the contradictions early, control the contradictions at the grassroots level, nip in the bud, and put an end to and prevent the occurrence of collective petitions. The mediation rate of civil disputes reached 100%, and the success rate of mediation was 98%.
2. do it well? Three kinds of people? Management work. For dual employees and community corrections personnel, we should register one by one, establish relevant personnel files, so as not to leak out of control, keep abreast of personnel's entry and exit, and conduct on-site inspections on a regular basis.
3. Community neighborhood committees strongly support mass prevention and treatment, and community pollsters hold regular meetings to solve and deal with situations in time, and cooperate with social neighborhood committees to resolve conflicts and form a work pattern in which everyone participates.
Youdu community will further do all the work with a high sense of political responsibility and pioneering spirit, and strive to create a stable and peaceful living environment for residents.
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