An organization does not have to exist without customers, how an organization can not exist without suppliers. So do a good job of communicating with suppliers, first of all, their own role positioning should be clear, including: enterprises and suppliers are not just a single buyer and seller relationship, suppliers should be our strategic partners, is to solve our own problems and the existence of partners. In this supply and demand market, the supply side is often at a disadvantage, but the core competitiveness of suppliers, but we do not have our own, so more should be learning and respect. Below I organize for you to communicate with suppliers skills, I hope to help you.

Negotiation strategies and methods of coping with suppliers:

First, the supplier's attitude is hard, in order to achieve the purpose is not different from the threatening method Out of stock when not delivering goods is the means often used by suppliers.

Response: We must analyze the threat, whether the goods have alternatives or competitors, at the same time to the supplier to suggest that the threat we have to pay the price, the price may sometimes be the loss of this business. But do not respond positively so as not to cause a deterioration in the relationship.

Second, the supplier cried poor and accused you of work The supplier is not willing to make concessions, or although the concessions made, but want to get favorable conditions for compensation.

Response: As a supermarket procurement should listen carefully to their views, recognize their accusations are reasonable; or whether you still explain clearly enough. If so, look for opportunities to explain to understand. But first listen in a sincere attitude, while insisting on their own interests.

Third, the supplier procrastination Suppliers often use various methods to delay, from you here to extract more information, such as they want to know your final conditions, but they have to first discuss with the boss to refuse to make a decision.

Response: Plan ahead and stick to your goals. Unless both sides have decision-making power, do not easily reveal your cards.

Fourth, the supplier will be the last disc, give you pressure At this time they will say, I have tried, the price can not be lower, either accept, or forget it. They do this in order to test your reaction, in order to make the negotiations continue, forcing you to make concessions.

Response: Do not make any promises, and know that your opponent is watching you closely. At this point, it is not necessary to answer the question, it is appropriate to look for an opportunity to move to another new issue.

Fifth, the supplier will often blow their own goods how good The supplier is trying to give you an illusion, so you believe that their strength, believe that his credibility and so on, so that you hastily agree to some of their requirements, or want you to make greater concessions.

Response: Do not trust the supplier's side of the story, in the event that you do not fully understand the market, politely put the matter on hold, it is recommended that the details of the key issues will be focused on later.

Six, the supplier in the negotiations suddenly keep silent Keep silent is to make you feel uneasy, prompting you to keep talking to get useful information. Belongs to a defense strategy of defense for offense, but also in the negotiations they often use means, because at this time they promise you are not good, do not promise is not good, want to take this opportunity to have a turnaround.

Response: In this case, we have to take the initiative to try to get the other side to express this meaning, and ask him if his silence means that there is any communication between us is not enough.

Seventh, the supplier will use the red face / white face dark Sometimes the supplier will use the red face and white face strategy to fight for more benefits or less concessions, through the cooperation of the two, to disrupt your mind, so that you agree to his requirements.

Response: According to the distance between the two sides of the goal is how big, and then less attention to the red face in the negotiations, should strive to change the white face (tough attitude) attitude, trying to elaborate on the reasonableness and adequacy of their own requirements.

Eight, the supplier to let half of the time Many people have such an experience, that is, when buying clothes, the price tag of 1000 yuan, you spend a lot of effort to press the price to 500 yuan, at this time you may feel that they are very cost-effective, but do not know that the clothes are worth 100 yuan. Therefore, you can not let half of the supplier to feel that they hemorrhage, loss of money. According to the market and their own actual situation, to assess whether this concession is in our favor.

Response: When encountering the supplier to take the initiative or easily reduce the price concessions, proving that the supplier has the intention to negotiate, want to monopolize your market, then we have to try to talk about a lower price or more favorable conditions.

Nine, the supplier: my authority is limited Sometimes suppliers will first send a salesman to negotiate, and then the business manager, and then only after the manager. Each negotiation you have to be completely committed to make your information completely to the other side of the exposure, they themselves do not easily make a commitment, but in their opinion, favorable before voting, resulting in you have to accept some of the results of the negotiations on their own disadvantage.

Response: We must be sober to recognize the situation, to the other side of the negotiation between the two sides of the status is not equal, the negotiation is meaningless, you can make decisions, and the other side of the need to layers of instructions, asking the other side and your status to talk about the personnel, which can be implied to the other side of the other side of the other side is not satisfied with the other side of this disrespectful attitude towards the negotiations, to exert intangible psychological pressure for the future of the negotiation to bury the ambush.

Suppliers in their own field of expertise, more professional than customers. Market-oriented and consumer decisions, if the supplier can more accurately grasp the needs of consumers, perhaps will be the customer. Based on the above roles, customers should do the following when communicating with suppliers:

Learn from suppliers and try to replicate their success.

As long as it does not involve core confidential content, organizing supplier systematic exchanges or other activities to help suppliers replicate the success of the experience can promote growth among suppliers. Turnover among suppliers is inevitable, as are changes in roles between suppliers and customers.

Share information with their ****.

In this day and age, the most valuable thing is not money, or even talent, but information that can be grasped or discerned by talent or by systems that are not talent. Information ****sharing can shorten communication times, increase efficiency, and help suppliers improve their performance. But note that *** enjoyment is not a complete pile of information, first of all, we must have their own screening, know what is useful, what can be used, different suppliers should be delivered different information. It's not a good idea to ****share information that involves confidential parts of the organization or other suppliers.

Maintaining your core competencies is the most important thing.

Suppliers and customers are very important, but can not be completely dependent on all the eggs can not be put in a basket, effectively avoiding the risk of business operations. For different suppliers, especially different relationships, pay attention to the following:

Uncontrollable suppliers. For example, the procurement volume is too small and other reasons, the supplier is usually not the General Assembly to take care of the enterprise, this is normal, do not complain because of this. This time the focus is to choose the right supplier, large suppliers for small purchasing volume of customer service may not be very good, but the brand credibility is higher, delivery, quality is more guaranteed. It is normal for a large store to choose a target customer for each business.

Currently unstable but potential suppliers. Including delivery time can not be guaranteed, quality is not stable enough. Usually small suppliers will have similar problems, if the enterprise to assess the supplier's willingness to cooperate with good, and willing to invest when the focus should be on such suppliers to do a good job of communication and counseling to help them in the technology, process, quality, operation and even supply chain to do a good job of management. If this type of supplier to do a good job, will be able to become the enterprise's best quality and controllable suppliers, will become the enterprise's best partner.