Socialization, as the name implies, is the communication of social activities we are engaged in, which exists widely in all corners of our lives. Do you know what questions are there in workplace etiquette? I've arranged some questions about workplace etiquette for you. Welcome to read.

Test questions on workplace etiquette

1. Multiple choice questions (4 points for each small question, ***41 points) 1. The essence of workplace etiquette is: ()

A, self-esteem B, respect for others C, respect

2. Women in the service industry can't keep shawls. The longest hair should not be longer than: ()

A, ear B, neck C, waist D and shoulders

3. Ladies in the workplace should have no more than a few pieces of jewelry: ()

A, B, C, 1 D, and the above are all wrong

4. Men in the workplace, What color socks should not be worn when wearing black leather shoes: ()

A, white B, black C, dark blue D, gray

5. Men's twill tie is suitable for occasions: ()

A, meeting B, first meeting C, dating D, banquet

6. In business communication, In particular, we should pay attention to the use of address forms: ()

A, just low is not high B, just high is not low C, moderate D, and none of the above are correct. 7. When visiting the leadership office, you should: ()

A, knock at the door for a sign, ask permission before entering B, push the door into C, and directly break into

D. When waiting outside the door, make a loud noise and frolic. Usually, in the introduction, the following are not in the correct introduction order: ()

A, first introduce people with low positions to people with high positions

B, first introduce women to men

C, first introduce young people to seniors

D, and introduce guests to hosts

11. According to the order of serving, The last of the following dishes is: ()

A, hot drink B, fruit C, dessert D, dim sum

II. Multiple choice questions (4 points for each small question, no score for wrong choice or missing choice, *** 21 points) 1

1. The three points of self-esteem include: ()

A, respect for self, respect for one's occupation, respect for one's unit, and respect for others

2. Requirements for men's hair in workplace etiquette include: ()

A, no eyebrows in front, no ears in the side, and no hair in the back. Don't dye colors other than black

3. When talking with others, three prohibitions mean: ()

A, interrupting others B, supplementing each other C, correcting each other D, and valuing each other

4. In the etiquette of exchanging business cards, the following statements are correct: ()

A, getting up as much as possible to accept the business card handed over by the other party B, accepting the business card with both hands and determining its name and position. Put it on the table conveniently, and don't hand out dirty or wrinkled business cards

5. The seating principles that should be observed in dining etiquette include: ()

A, taking the left as the top b, taking the right as the top c, taking the center as the top d, and taking the distance away from the door as the top

III. Judgment questions (fill in the brackets after the questions or 4 points for each question, 41 points for * *. ()

2. Women in the workplace should wear light makeup when they go to work. If they are too late in the morning, they can wear it in the office ()

3. When wearing a skirt, women should wear skin-colored stockings without reeling; You can also wear a silk scarf to increase femininity. ()

4. Men in the workplace can wear gold chains and big rings like social scholars. ()

5. Workplace conversation does not involve personal issues, especially women's marriage and age. ()

6. When talking with people, don't shake your legs, dig ear holes, make hair and other small moves. ()

7. Generally, it is most polite to knock at the door three times. ()

8. At the end of the meeting, the confidential content in the meeting resolution shall be kept confidential. ()

9. When having a formal banquet, do it yourself without waiting for the host to announce the meal. ()

11. Don't point your chopsticks at others when eating, let alone stick them in the rice. ()

workplace manners and etiquette

(1) To create a good communication image, you must pay attention to manners and etiquette, so you must pay attention to your behavior.

Manners and manners are the expression of self-sincerity, and a person's external manners and actions can directly show his attitude. Be polite, natural and graceful, observe the general advance and retreat etiquette, and try to avoid all kinds of impolite and uncivilized habits.

(2) When visiting a customer's office or home, ring the doorbell or knock lightly before entering the door, and then stand at the door and wait. Don't ring the doorbell or knock on the door for too long. Don't enter the room without someone or the owner's permission.

(3) Behavior in front of customers

☆ When you see customers, you should nod and smile as a gift. If you don't make an appointment in advance, you should apologize to the customers first, and then explain your purpose. At the same time, you should take the initiative to greet or nod to everyone present.

☆ In a customer's home, you can't visit the house without invitation. Even if you are familiar with it, don't touch the things on the customer's desk at will, let alone play with the customer's business card, and don't touch the books, flowers and other furnishings in the room.

☆ It's not advisable to sit down before others (hosts) sit down. Sit upright, lean forward slightly, and don't tilt? Jiro? .

☆ Talk to customers with a positive attitude and a gentle tone. When customers talk, listen carefully. When answering, use? Yes? First. Keep your eyes on each other and constantly pay attention to each other's expression.

☆ When standing, keep your upper body stable, put your hands on your sides, don't put your back behind your back, don't hold your hands on your chest, and don't lean sideways. When the host gets up or leaves the table, he should stand up at the same time. When meeting the customer for the first time or leaving, he should be neither humble nor unhurried, behave appropriately, and be polite and courteous.

☆ We should form good habits and overcome various indecent behaviors. Don't blow your nose, pull out your ears, pick your teeth, manicure, yawn, cough or sneeze in front of customers. You can't help it. Cover your nose and mouth with your hand, face aside, try not to be present, and don't throw scraps of paper around. Although these are some details, they combine to form the general impression of customers on you.

It should be noted that putting on makeup in front of people is a female habit that men hate most. At this point, the practice has been relaxed. After eating in a restaurant, people can see lipstick and powder, and no one will make a fuss anymore. However, that's all, not too much. When you need to comb your hair, polish your nails, apply lipstick and makeup, or apply lipstick with a brush, please go to the dressing room or bathroom. Grooming in front of people is a habit that women annoy men the most.

Similarly, you should try to control your hair, clothes and looking in the mirror in front of people.

(1) To create a good communication image, you must pay attention to manners, so you must pay attention to your behavior.

Manners and manners are the expression of self-sincerity, and a person's external manners and actions can directly show his attitude. Be polite, natural and graceful, observe the general advance and retreat etiquette, and try to avoid all kinds of impolite and uncivilized habits.

(2) When visiting a customer's office or home, ring the doorbell or knock lightly before entering the door, and then stand at the door and wait. Don't ring the doorbell or knock on the door for too long. Don't enter the room without someone or the owner's permission.

(3) Behavior in front of customers

☆ When you see customers, you should nod and smile as a gift. If you don't make an appointment in advance, you should apologize to the customers first, and then explain your purpose. At the same time, you should take the initiative to greet or nod to everyone present.

☆ In a customer's home, you can't visit the house without invitation. Even if you are familiar with it, don't touch the things on the customer's desk at will, let alone play with the customer's business card, and don't touch the books, flowers and other furnishings in the room.

☆ It's not advisable to sit down before others (hosts) sit down. Sit upright, lean forward slightly, and don't tilt? Jiro? .

☆ Talk to customers with a positive attitude and a gentle tone. When customers talk, listen carefully. When answering, use? Yes? First. Keep your eyes on each other and constantly pay attention to each other's expression.

☆ When standing, keep your upper body stable, put your hands on your sides, don't put your back behind your back, don't hold your hands on your chest, and don't lean sideways. When the host gets up or leaves the table, he should stand up at the same time. When meeting the customer for the first time or leaving, he should be neither humble nor unhurried, behave appropriately, and be polite and courteous.

☆ We should form good habits and overcome various indecent behaviors. Don't blow your nose, pull out your ears, pick your teeth, manicure, yawn, cough or sneeze in front of customers. You can't help it. Cover your nose and mouth with your hand, face aside, try not to be present, and don't throw scraps of paper around. Although these are some details, they combine to form the general impression of customers on you.

It should be noted that putting on makeup in front of people is a female habit that men hate most. At this point, the practice has been relaxed. After eating in a restaurant, people can see lipstick and powder, and no one will make a fuss anymore. However, that's all, not too much. When you need to comb your hair, polish your nails, apply lipstick and makeup, or apply lipstick with a brush, please go to the dressing room or bathroom. Grooming in front of people is a habit that women annoy men the most.

Similarly, you should try to control your hair, clothes and looking in the mirror in front of people.

taboo of workplace etiquette

1. Call the boss by his first name

People who call the boss by his first name in Chinese or English are sometimes senior supervisors with special friendship with the boss, and sometimes old friends who have known him for a long time. Unless the boss himself says:? Make yourself at home. You can call me XXX. Otherwise, subordinates should take? Your respectful name? Address the boss, for example:? Vice President Guo? 、? Chairman Li? Wait a minute.

2. with? High decibel? Talking about Personal Phones

Talking about personal phones in the company is already very inappropriate. If you still talk about it recklessly, it will drive your boss crazy and affect your colleagues' work.

3. Don't turn off your cell phone in the meeting

? Turn off the meeting or turn to vibration? It's basic workplace etiquette. When someone is giving a briefing or doing something, the mobile phone rings below, and the meeting is bound to be disturbed, which is not only disrespectful to the people on the stage, but also to other people participating in the meeting.

4. Ask the boss to carry heavy objects

When you go out to negotiate with the boss, you should try your best to carry things for you, and it is impolite to ask the boss to carry half of the things with you. In addition, when male colleagues go out with female colleagues, if men can behave like gentlemen, help women carry things and open and close the car door, this thoughtful effort will win more popularity for you.

5. Call yourself? A certain gentleman/lady?

when you call someone, don't say:? Please tell him that I am Mr./Ms.. ? The correct statement should first say your name, and then leave your professional title, for example:? Hello, my name is Wang, and I'm the marketing director of OO Company. Would you please call me back when you get this message? My phone number is XXXXXXX, thank you for your forwarding. ?

6. Be late or leave early or arrive too early

Please don't be late or leave early, regardless of work or meeting. If you need to be late and leave early, you must raise it the day before or earlier, and you can't just say it temporarily. In addition, it is impolite to arrive too early, because the host may not be ready, or there are other guests, which will cause trouble to the other party. If you have to arrive too early, you might as well call the host first and ask if you can advance the appointment. Otherwise, hang out first and then go in when the time is up.

7. Look up or down, just say hello to the boss

Just wait with the boss? A high-ranking person? Say hello, it's too realistic! Don't forget to say hello to the secretary or children around the boss.

8. It is very rude for the boss to treat you and choose expensive meals

It is very rude for others to treat you and choose expensive meals. The price is best around the catering price chosen by the host. If the host asks you to choose first, it is enough to choose the middle price, and don't take others' kindness as Kai Zi.

9. Don't drink water poured by others

It's impolite for the host to pour water for you to drink without touching a drop! No matter how much you are not thirsty or hate the drink, you should raise your glass and take a sip before you put it down. If the host makes tea or coffee himself, don't forget to praise him.

11. Wear whatever you want

? Do whatever you want? Dressing properly may make you look youthful and distinctive. However, you should look like you are going to work when you go to work. Wearing professional work clothes is helpful to enhance your work image and is also a basic respect for your work.

11. Be polite to "one's own people"

People in China are often "polite to their own people". For example, when a group of people walk into a building, someone just opens the door for their friends, but closes the door regardless of the people behind them who want to go in. This is quite impolite.

12. Don't see a guest off after talking about things

Seeing a guest off at the company gate is the most basic courtesy in the workplace. If a close friend knows that you are busy, he should get up and walk to the door of the office, or ask a secretary or colleague to help him see the guests off. Ordinary guests should walk to the elevator, help him press the elevator, watch the guests enter the elevator, the door is completely closed, and then turn around and leave. If it is an important guest, you should help to call a taxi, help the guest open the door, close the door, and watch the other person leave.

13. Look up or down, just say hello to the boss

Only say hello to the boss and other "high-ranking people", which is too realistic! Don't forget to say hello to the secretary or children around the boss.

14. It is very rude for the boss to treat you and choose expensive meals

It is very rude for others to treat you and choose expensive meals. The price is best around the catering price chosen by the host. If the host asks you to choose first, it is enough to choose the middle price, and don't take others' kindness as Kai Zi.

15. Don't drink water poured by others.