In China's catering industry, tea table fee is a common charging item. Tea fee refers to a certain fee charged to diners for providing tea and other services when dining in a restaurant. However, many people still have many doubts and puzzles about the collection and use of tea fees. Today, in a bustling business district, we came to a Chinese restaurant and conducted an in-depth investigation on this topic.
When we entered this Chinese restaurant, we saw three tables of different sizes with a glass cup filled with tea, and beside each table was a sign marked "Tea fee for 3 yuan", which reminded us of the question we raised just now.
We asked a waiter about the tea table fee. The waiter explained: "The tea table fee is a fixed charge in our store, but not all restaurants charge tea table fee, and the tea table fee in our store is included in the whole order bill and will be recorded on the receipt together with the food price." In addition, the waiter also told us that if diners consume in this restaurant but don't need tea, they can ask for the cancellation of the tea table fee.
however, some consumers may not know that when merchants collect tea fees, if they do not provide services such as tea and tea sets, consumers have the right to refund the tea fees. If you find that you have collected tea and tea sets that cannot be provided, you can ask for a refund of the tea place fee.
In this case, the restaurant manager also expressed a serious attitude to us: "Our restaurant does charge for tea, but we always charge according to the tea and tea sets provided by the restaurant, and we will not charge at will. If there is a consumer refund, we will also give proper treatment. "
after this investigation, we found that charging tea fees in catering industry is a legal form of charging, but consumers have the right to know and master the situation of tea fees and ask for cancellation or refund when necessary. At the same time, restaurants should also charge reasonable fees during business hours, and it is forbidden to make false reports. I hope we can be more rational and know how to safeguard our own consumption rights and interests when spending.