Lead: In recent years, frequent safety accidents in tourist attractions have brought serious life and property risks to tourists. I hope the following management company management process for you can help you!

1. Analysis of safety factors affecting scenic spots

1. Weak safety awareness

mainly refers to the weak safety awareness of scenic spot managers and tourists. The former is mainly manifested in the safety accidents caused by managers' negligence, carelessness, luck, temporary deployment of personnel without any relevant work experience when there is a shortage of security personnel on holidays, and insufficient attention to potential safety hazards. The latter mainly refers to the tourists' insufficient awareness of preparation before traveling and safety during traveling.

2. Unreasonable design of traffic routes and organization of tourism activities

As can be seen from many safety accidents in scenic spots, unreasonable organization of traffic routes and tourism activities is very destructive. Due to the unreasonable design of tourist routes and the unsmooth management, it is easy to cause local tourist nodes to be too crowded and tourists to trample on each other, which is very prone to safety accidents.

3. Insufficient equipment and facilities in scenic spots

The equipment and facilities in many scenic spots in China are lagging behind, mainly due to insufficient equipment and facilities and untimely maintenance. Specifically, it is manifested in the following aspects: the facilities and equipment of scenic spots are aging, the supporting facilities are incomplete, and the product quality is unqualified; Unreasonable design of facilities and equipment, lack of functional and practical considerations of facilities; Scenic trails, guardrails and other facilities and equipment are unsafe.

4. Social security issues

The development of tourism economic activities breeds local criminal and social security issues in scenic spots, the most typical of which is illegal crimes. The seriousness of the trauma it brings to tourists and the universality of its influence have become one of the most striking manifestations in the safety of tourist attractions.

5. Sudden natural disasters

The increasing global climate change has directly triggered natural disasters such as ice, snow, floods, mudslides, landslides, earthquakes and tsunamis, which pose a serious threat to the safety management of scenic spots. At present, many scenic spots are very weak in coping with these natural disasters.

2. Discussion on safety management strategies of scenic spots

1. Enhance tourism safety awareness

First, improve the safety awareness of employees in scenic spots, especially leading cadres and managers, so that they can fully realize the importance of tourism safety to the tourism industry; Secondly, through active publicity to improve the safety awareness of tourists; Third, tourists are encouraged to make full preparations for self-protection and make arrangements for self-help and help before traveling.

2. Establish and improve the safety management mechanism of scenic spots

On the one hand, the safety management of scenic spots should take the government as the core, invite experts to evaluate the safety of scenic spots, predict possible safety problems, and take corresponding measures to minimize losses; On the other hand, the scenic spot management department and tourism professionals should establish a scenic spot safety guarantee mechanism, put the responsibility for scenic spot safety on people, actively organize scenic spot managers to participate in relevant training, and strengthen the capacity building of scenic spot safety guarantee.

3. Strengthen the cooperation of government departments

Scenic area managers should take the initiative to strengthen contact with relevant departments and sign a rescue agreement for scenic area safety accidents. When a security incident occurs in a scenic spot, all departments can provide timely assistance to minimize the loss of the scenic spot.

4. Strengthen the construction and management of tourism safety protection facilities

Scientifically design and reasonably organize scenic spots, and clearly indicate which sections may have specific safety hazards on the map of scenic spots, so that tourists can take preventive measures in advance.

5. Strengthening the construction of early warning system of scenic spot safety management

The construction of early warning system of scenic spot safety has the following main means:

First, timely release the safety information of scenic spot by using various media.

second, mark the danger on the scenic spot website, scenic spot tickets and scenic spot leaflets, and remind them of the code of conduct.

Thirdly, the personnel are required to attach great importance to safety issues and highlight key points by distributing safety text materials and establishing safety files in the form of scenic mascots.

fourthly, set up warning signs at potential safety hazards in scenic spots, and check the situation of warning signs at any time, so as to promptly and conspicuously remind tourists.

6. Establish a safety emergency rescue system for scenic spots

First, for possible safety accidents in high-risk areas in the scenic spots, it is necessary to formulate scientific and reasonable accident emergency plans and evacuation and refuge countermeasures.

Secondly, simple and effective life-saving protection facilities should be provided in these areas, and tourism management security personnel should be organized to conduct rescue drills regularly, be familiar with rescue procedures, and master relevant technical specifications and skills, so as to provide timely and effective rescue for tourists in case of accidents.

Third, the necessary safety knowledge and rescue skills training in scenic spots should be held regularly, so as to enhance the safety awareness of tourists and tourism professionals, and enhance the ability of tourists to save themselves and rescue in scenic spots.

7. Create a good tourism environment

First, tourist attractions should strictly abide by the planning of scenic spots, reasonably set the capacity of scenic spots, establish a system for protecting the ecological environment and tourism resources, prevent the management methods of resource protection from being neglected, and allocate a fixed proportion of the income from scenic spots for the protection of tourism resources and ecological environment.

second, cooperate with the industrial and commercial bureau and other government departments to strengthen the standardized and unified management of tourism enterprises operating inside and outside the scenic spot and create a good business and consumption environment in the scenic spot.

Third, formulate patrol measures for public security, arrange security guards to make standardized management of public security in scenic spots, especially patrol at night, to avoid major theft, arson, murder, poisoning, explosion, riots, deceiving tourists, forcing sales and other illegal acts, and maintain public order in scenic spots.

III. Specific details of tourists' safety management

1. Correctly guide and restrain tourists' sightseeing behavior in scenic spots to prevent their unsafe behavior from causing accidents. For example, regardless of various safety warnings, crossing the safety fence, climbing at will, and approaching dangerous water sources; In the course of the tour, do not comply with the relevant safety regulations, do not follow the prescribed operations, etc.; Do not smoke in designated smoking areas, or throw cigarette butts in scenic spots where fire is prohibited.

2. Operators of tourist facilities and equipment are required to operate in strict accordance with the specifications to prevent accidents caused by illegal operations. For example, due to improper operation, the drifting boat capsized, the passenger ropeway stopped running, and people were injured by recreational machinery.

3. Employees in scenic spots are required to operate according to established standards and procedures to avoid unsafe behaviors in the process of service provision. For example, in the process of catering and shopping for tourists, accidents such as burns, food poisoning or expired items are caused.

4. Do a good job in public security within the scenic area, prevent theft, robbery and other criminal acts, avoid causing personal injury or property loss to tourists, promptly ban social unhealthy phenomena such as "pornography, gambling and drugs", and crack down on all kinds of illegal and criminal activities such as forced buying and selling, extortion, beating and insulting tourists according to law.

5. If there is any construction or maintenance in the scenic area, safety protection should be done well to prevent unsafe behaviors in the construction process from causing harm to tourists.

6. Do a good job in the safety control of road traffic facilities, various vehicles and parking lots in the scenic spot, especially in the tourist season and peak period.

7. Do a good job in the safety management of various amusement places, sightseeing roads, tourist rest places and their surrounding environment in the scenic spot to avoid or reduce possible injuries to personnel.

8. Do a good job in the safety management and education of employees' work or living places, such as not pulling wires or using electric stoves privately, and paying attention to traffic safety.

9. Do a good job in forecasting or preventing natural disasters such as typhoons, floods, landslides or mudslides, and minimize the loss of life and property of scenic spots or tourists.

11, do a good job in the safety management of special tourism projects, such as rock climbing, surfing, horseback riding, expansion, bungee jumping and downhill.

11. Other factors and environment that may cause danger.

in the safety management of scenic spots, the key lies in the identification of dangerous factors. Identifying the danger is the primary task of safety management. If you don't know what the danger is, you can't take targeted preventive measures. Without prevention, accidents will inevitably happen. Scenic spots should take timely measures to deal with the dangers that have been judged or identified, and mark them to remind tourists when necessary; For relatively complex safety management objects, detailed safety operation procedures or safety reminder manuals should be formulated.