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What does the service details training in catering include?

1. If the guest has children, move the baby stool for the guest in time; When ordering, introduce one or two dishes suitable for children to the guests.

2. Try to check whether there are foreign objects in the dish before serving, and put an extra checkpoint to reduce the possibility of complaints. As far as the loss of interest of the restaurant is concerned, it may be able to make up for it at this level.

3. When serving, clearly and loudly announce the name of the dish and ask customers to enjoy their meal. Doing so can let the guests know clearly what food they are eating. Because not one guest orders all the dishes on a table, the name of the dish can let other guests know and remember the dishes, which will accumulate the next batch of guests for the restaurant.

4. When serving dishes, remind the guests to avoid pouring soup and wine on them.

5. When serving, you should make a menu first, then move it, and then serve it, and consider the serving position of the next dish.

6. The service rule of serving food is to leave the top left and withdraw the right; The rule of pouring drinks is to withdraw from the top right. Both service postures are T-steps.

7. If the dishes sent up are not ordered by the guests or are not served at the right time (such as cold dishes are served before hot dishes), they should be returned to the food delivery department in time for proper handling.

8. After all the dishes are served and ordered, please tell the guests in time.

Extended information:

Importance of catering service details training:

1. The training of catering service details can develop the potential ability of staff, promote their personal development, improve their self-confidence and ensure their professional security.

and as an employee, it is very important to know how to do your own job, which is what we call job security. Only with a sense of professional security can we have a centripetal force for the enterprise and truly provide customers with higher service quality.

2. Training in details of catering services is also conducive to enhancing the value of employees and creating opportunities for promotion, which is in line with employees' requirements for future development. At the same time, participating in the training can also enable employees to expand their knowledge and work fields. The more knowledge employees learn, the stronger their ability will be, the greater their own value will be, and employees will be able to get better development. This is also a behavior that benefits both shops and individuals.