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Six main points of restaurant manager's job responsibilities

The six main points of the restaurant manager's job responsibilities are inspection, encouragement, service, observation, communication and summary.

1. Check

The first thing you do when you enter the store every morning is check. Check the points that may be moved every day, such as inventory, hygiene, POP placement, leaflets and so on. In this way, we can ensure that the supply in the store is sufficient, the product instructions are accurate, the experience is smoother, and the environment is clean and bright. Be prepared for trouble by inspection.

2. Motivation

Motivation is a must-do item every day. According to the overall state of employees in the morning, give corresponding incentives. Give encouragement from time to time according to personal mental state. Give hope and encouragement to the in-store operation data of the previous day. Delegate subordinates appropriately for some executive work.

Motivation is not verbal praise or blueprint planning, but integration into the work. An encouraging look, a trusting smile and a guaranteed authorization are all incentives. In order to ensure that employees' mental state is positive, thus infecting colleagues and customers. If you want to manage your customers well, you must first manage your employees well. Prepare for the weary in well-being with encouragement.

3. Service

In a strict sense, the store manager is not a leader, but a servant of employees, giving them support. The most important duty of the store manager is to give resources and technical support to his subordinates. Let subordinates devote themselves to their work.

Restaurants are like battlefields. Food and grass are the biggest worries of soldiers in wartime, and the worries of restaurants are resource guarantee and technical skills support such as food guarantee and policy.

4. Observation

Observation is a skill that the store manager must master. Good observation can help the store manager stand at a new height to overview and think about problems. By observing, the store manager can get the immediate status of his subordinates, the overall reaction of customers after entering the store, and whether the problem that has not been settled is * * * or personality, and make timely adjustments based on the observation results. Observation is immediate, which can prevent the spread of existing problems and immediate problems. Prepare for illness by observing.

5. Communication

A survey shows that managers spend 71% of their time in communication, such as meetings, negotiations, reports, discussions, and explanations, and 71% of the problems are caused by poor communication.