If there are too many people, you should explain patiently to the guest to gain his understanding. If he is drunk, there must be some who are not. If it can't be solved, ask the leader.

For some guests, if you don't drink, he will say that you are too humiliating and hurt people's feelings.

Let me give you a suggestion: you must drink before drinking, and the hotel can't drink. I propose a toast to you today in violation of the regulations ...........................................................................................

sir: thank you very much for thinking highly of me, but I'm really sorry. Our company stipulates that drinking is not allowed at work, and my face turns red when I drink. If the leader sees me, I will be punished. How about this, sir? Can I have a drink with you after work?

what should I do when the guest asks the waiter for a drink?

(1) You should explain to the guests that you can't drink, and you can't drink during work, and politely decline the kindness of the guests.

(2) If the guest repeatedly urges to drink, but the hospitality is hard to refuse, in order not to affect the mood of the guest, please take the wine now and tell the guest to drink it later.

(3) At the same time, take another cup for the guest, pour the wine and hand it to the guest, and thank the guest. Please enjoy your drink.

(4) If the guest still insists on the employee drinking, the waiter can tell the guest and ask his own leader to solve it.

These are some opinions I have collected for your reference. I hope I can help you!