As a supervisor, we should be responsible for our own work, after completing the work of the year, we need to summarize in time. The following is the "2020 supervisor year-end work summary", which is only for reference, welcome to read.
2020 supervisor year-end work summary (a)The past year, for me, is a very special and meaningful year, in which I stepped into a new milestone in life, in which I led all colleagues in the Department of Accounting and Finance, in the line of the leadership of the concern, care, support, with a high degree of responsibility, abide by the duties, pragmatic and pioneering, the branch's development has been pushed to a new level. The following is a summary of my personal work in 2020:
First, from the foundation, focusing on the quality of personnel training
1, the establishment of sound rules and regulations, laying the foundation for the work of the accounting and cashier. This year, according to the business development and management requirements, the responsibility, the system to repair the old to make up for the new, clear responsibilities, goals, and in accordance with the principle of what is missing, supplemented by the establishment of some of the new system, the branch to strengthen the internal control, risk prevention has played a positive role. Especially for the error rate is high, timely organization, development and introduction of xx, effectively curbing the spread of risk.
2, strengthen supervision and inspection, do a good job of accounting cashier work to ensure. During the year, on the one hand, to strengthen the assessment, the implementation of the mechanism of work efficiency, monthly assessment of the error rate, and urge rectification of the problem, the timely elimination of accidents and hidden dangers, to solve the problem. On the other hand, increase the inspection efforts, change the accounting inspection method, take a regular, irregular, routine and special inspection combined way, timely discovery of the work of the difficulty, focus, and then the right medicine, to solve the problem, effectively prevent the business risk.
3, people-oriented, strengthen the quality of accounting, cashier professionals training, and further standardized management of accounting and cashier work. During the year, we took the initiative and actively grasped the service work, persisted in improving the quality and civilized service, and established the sense of service; insisted on the business study system, unified study of the new documents, and from the practical operation, the problems and difficulties encountered were listed, and through the study and discussion, we sought to find ways to solve the problem; and insisted on the assessment of the assessment and the economic efficiency indicators linked to the assessment. It has set up a settlement team mainly composed of backbones; and actively organized the induction examination for tellers. Cultivate frontline staff to consciously develop the habit of reviewing summonses. Carry out occasional skill competitions and knowledge contests to strengthen the training of employees' comprehensive ability and improve the quality and efficiency of settlement work.
Second, do a good job of financial work plan, strengthen the cost consciousness
1, better completion of the annual financial work, I am strictly in accordance with the financial system and xx and other provisions, carefully prepare financial income and expenditure plan, timely, complete and accurate reporting of financial information, and quarterly, year-end detailed financial analysis; in the acquisition of assets On the acquisition of assets to achieve the first approval before the purchase, in the fixed costs, the year's accurate calculation of accruals and contributions to the employee welfare, trade union funds, employee education funds, pension insurance, medical insurance, unemployment insurance, housing fund, depreciation of fixed assets, amortization of long-term amortization of assets, interest payable, and so on, and in accordance with the standardized subheading of operating expenses.
2, the cost of expenditure to implement a special account, special management, in the temporary deposit account set up a special account for operating expenses, specifically accounting for operating expenses, the establishment of the corresponding manual ledger, the implementation of a pen approval system, a strict distinction between the funds of the business operation expenditure and cost of expenditure funds. In the use of expenses, we have compressed unnecessary expenditures, practiced economy, and used the least amount of funds to obtain the maximum profit. In the management of costs, strict control of cost targets, the careful implementation of the approval system, and do a good job of day-to-day account processing, and the use of costs and the financial system of the proportion of the cost of the project to explain, so that the bank leadership to grasp the direction of the cost of expenditure.
Three, conscientious, and effectively strengthen their own construction
I grasp the management at the same time, pay particular attention to strengthen their own construction, enhance the ability to master the work. The first is to strengthen the study, and constantly enhance the work of the principle and foresight. The second is to adhere to the style of seeking truth from facts, adhere to resist and oppose the negative phenomenon of corruption, in the actual work, and actively help solve problems, rely on the honest attitude of being a person, conscientious attitude of work, seeking truth from facts, scientific attitude, to promote the development of the work. Third, strengthen the solidarity and cooperation, not individualism.
Four, next year's work concept and points
1, tap human resources, mobilize all positive factors. Based on the existing personnel on the basis of the current personnel knowledge structure, the quality of the situation to determine the focus of training, enrich the form of training, increase the training, especially on the business backbone of the special training.
2, reduce costs and promote the steady growth of efficiency. The first is to strengthen cost management, reduce the loss of costly funds. The second is to strengthen the settlement management, maximize the available funds. The third is to rationalize the deployment of funds, improve the utilization rate of funds; careful calculation of the flow of funds, as far as possible to compress the ineffective funds and inefficient use of funds, and strive to maximize returns. Fourth, reduce expenses and enhance profitability. The first is to accurately do all the financial calculations to provide a basis for the decision-making of the leadership of the bank.
3, give full play to the functions of the "function"
Looking back on a year's work, in the ordinary and detailed work, paid a lot of hard work and effort, there are some gains and joy, it is important to enrich and exercise their own, although my work has made certain achievements, but there are still many shortcomings, still need to continue to work in the future. Need to continue to improve in the future work, in the face of the increasingly volatile financial and economic situation, financial work is a heavy load and a long way to go, the achievements will always belong to the past, in the future work, I will continue to improve to raise the level of work in the new year on a new level, do a good job next year's personal work plan, and strive to carry out all the work better.
2020 supervisor year-end work summary (two)2020 in a busy and fulfilling through, in general, over the past year, I am in charge of the co-management of the work is more, the work of a wide range of tasks, heavy tasks and responsibilities, as I correctly understand the leadership of the work of the deployment of the work of the better fulfillment of the duties of the role as an administrative position and as a professional and technical positions to play the role of leadership, management and organizational and coordinating capacity. Fully mobilize the staff's work enthusiasm, and better complete the work of the whole year in charge and co-management of the task. Now a brief review of the summary is as follows:
First, grasp the logistics management, vigorously enhance the level of service
Logistics management involves a wide range of miscellaneous, a year we strengthen supervision and management, enhance the level of service as a guide, from various aspects, and strive to do a good job in logistics. I am mainly responsible for the office supplies warehouse management and life logistics support work, can do in a timely manner to requisition office supplies needed to do not waste, no excessive inventory and other situations. For the departments to do a good job of service, can be timely, quality and quantity of office supplies needed to send to the departments. Monthly inventory, familiar with the contents of the warehouse, clear. Office equipment and daily life failures and problems can be dealt with in a timely manner, can not deal with the time to ask professionals to deal with, so as not to interfere with the normal operation of the work. In the logistic work, we get the support and cooperation from our colleagues. Through our efforts to cooperate, successfully completed the logistics and warehouse management work.
Second, vehicle management and maintenance
This year, we reformed the car system, unified scheduling management, to achieve the car, back to the car has a record of the workflow; at the same time, the vehicle oil has also developed a relevant monitoring process to exclude the occurrence of private use of public vehicles. In the safe operation of the vehicle we signed with the driver of the vehicle safety responsibility, to ensure the safety of the vehicle, to comply with traffic rules. In order to ensure the normal operation of the work, strengthen the vehicle management, do a good job of the normal maintenance and repair of vehicles, for our company to carry out the work of providing a better service.
Third, do a good job of the company's health work to create a beautiful environment to do a good job of safety and security
The two hygienists to carry out a profound, humane ideological training and specific details of the work and responsibility of the training and guidance. The development of the relevant health responsibility system, requiring more turns every day, often sweeping, diligent wipe, at any time to find problems in a timely manner. Weekly sweeping, weekly inspection. The company's security personnel, security and defense, electricity, fire prevention, waterproof training, strengthen the security consciousness, to do when reminded and often check.
Four, to assist the office, dedicated
In the office is mainly with the office director to complete the day-to-day work of the company, do a good job of clerical statistics, and better complete the leadership of the office of the health and reception work. In the company with the colorful activities, active staff cultural life, to create a healthy corporate humanities environment, to promote corporate culture, smart civilization recommendations, show my company positive spirit.
Fifth, graphic design network promotion
As I have studied some related knowledge and skills, so in the unit temporary shortage of graphic designers and network engineers, I strive to learn the relevant professional knowledge, with the heart to do a better job in this area. I believe that after our office members *** with hard work to learn, will certainly make progress and make achievements in these areas.
In the new year I set new goals for myself, that is, to continue to learn, better enrich themselves, to meet the challenges of the new year with a full state of mind, responsible and down-to-earth work, can not just be limited to their own around the small circle, we must focus on the big picture, focus on the future development. Learning from other colleagues, complement each other's strengths and weaknesses, mutual exchange of good work experience, *** with progress. In the new year, I will focus on the company's central work, clear personal responsibility to do a good job of the essence of the work, good coordination, as a good adviser, good service, close cooperation, and I hope to successfully complete the next year's work tasks for the development of the company to play a positive role.
2020 director of the year-end work summary (three)The past year, is an extraordinary year. Hotel in the group's leadership care and correct leadership, we closely around the group's work ideas and goals, unite all the staff of the hotel, up and down, work together, in the revenue, profit, excellence, and stability have made a certain contribution to the achievement of considerable results. On the occasion of the new year, it is necessary to review and summarize the past year's work, achievements, experience and shortcomings, in order to build on the strengths and weaknesses, and forge ahead in the new year to strive for excellence.
First, scientific decision-making, work together
Regulations are the cornerstone of all work. Since the trial operation of the hotel, with the depth of the work and the characteristics of the local hotel industry, the trial operation by the management company to develop some of the system's irrationality and inappropriateness appeared, and constraints on the smooth development of some of the work. Each department according to the actual work of the problems encountered, and gradually establish the work of the department with the appropriate rules and regulations, the implementation of each post, and the monthly performance appraisal as a checking standard, and with the individual's salary. At present, the hotel system standardized, smooth order, chapter to follow, there is a basis to follow, "the system man" has really been put into practice.
The hotel through the development of "large-scale activities, emergency plans" and other security plans, to do the daily fire prevention, anti-theft and other "six prevention", the year almost did not occur an accidental security incidents. Under the guidance of the hotel general manager's concern, the managerial leadership held a daily feedback meeting with department managers to inform the situation and put forward requirements. The security department arranges the cadres and staff to work extra hours, patrols diligently, strict defense and control. Under the cooperation of the relevant departments, the group prevention and control, to ensure that the activities of the foolproof and busy hotel security and stability.
Since the trial operation of the hotel has been in half construction and half operation of the trial period, the hotel's fire has not been accepted, resulting in business licenses and related formalities are not processed, but also led to the relevant departments of the function of my hotel for a number of inspections and issued penalties, through the general manager's office of the external coordination, communication, application for exemption from the fines, to avoid the hotel's economic losses, and also to establish a good social relationship with the functional departments. The hotel has also established a good social relationship with these functional departments.
Second, financial management as the goal, grasp each work
In order to ensure that the financial accounting in the unit's work to play an accurate role in guiding the financial system in compliance with the premise of the financial system, conscientiously fulfills the requirements of the financial work, correctly played the importance of the accounting work. To assist the leadership team to control costs and expenses, preparation of cost budgets, the rational development of the operating departments of income, cost, gross margin of the operating indicators, timely and accurate to the leadership at all levels to provide the required operating data and information for the leadership of the decision-making provides the basis. Timely understanding of the tax and the new trend of the regulations, take the initiative to consult the difficult tax issues, for the hotel for individuals to provide a reasonable basis for tax avoidance.
Strengthened the hotel's asset management, debt management, increased the supervision function of the hotel ministries and monetary fund management. Strictly implement the asset management methods and internal asset transfer procedures issued by the Group Finance Department. Carefully set up the overall asset books, set up a docket for off-book assets; seriously clean up the hotel's debts and liabilities, and promptly recover all receivables every month; supervise and strictly control the hotel's front-desk cashier to the day and night audits, the cashier, daily purchase prices, and the control of room costs; supervise the accountants, regularly take a sample of cash on hand at the cashier's stock, and regularly take a sample of cash on hand at the front-desk cashier's stock at the day audits, so as to The company has a lot of experience in the field of cashier's inventory.
Third, to benefit as the goal, grasp the sales work
Marketing Department is responsible for the external processing of public **** relations and sales business functions, is the hotel to improve the reputation, set up a good public image of an important window, it is the general manager of the room for business decision-making, the development of marketing programs to play the role of staff and assistants, it is the hotel to dredge the marketing channels, open up new opportunities for the development of the hotel's business. The hotel to dredge marketing channels, open up markets, improve economic and social benefits play an important role in promoting.
Solidified part of the fixed consumer customers and several halls around the bureau to establish a good relationship. In order to consolidate the old customers and the development of new customers, the convening of large-scale customer appreciation liaison meeting, in order to strengthen emotional exchanges with customers and listen to their views. Open up innovation, the establishment of a flexible incentive marketing mechanism. To open up the market, for the source this year, the marketing department will cooperate with the hotel overall new marketing system, marketing representatives to implement the work of the diary, each working day must complete the visit to two new customers, three old customers, four contact phone number of the two, three, four work steps to the completion of the monthly marketing tasks and the work of the diary of the comprehensive assessment of the marketing representatives.
Four, to reform as the driving force, to grasp the food and beverage work
1, performance-linked. Although the restaurant is a departmental position in the hotel, but in the management system to take the lead into the market track, performance-related reform initiatives have been formally implemented, at a certain cost and gross margin standards, on the one hand, to the restaurant kitchen managers, waiters, chefs and other personnel to the intangible pressures, on the other hand, but so that we change the pressure for power to promote the restaurant, the kitchen for the benefit of the multi-creation of consciously and actively do a good job of operating promotions The work.
2, competitive recruitment. In addition to the restaurant distribution policy has been reformed, employment, employment mechanism is also more flexible. Managers can go up and down, employees can come in and out, according to the performance of the work of the competition, etc., these are all conducive to the hotel and departmental positions of the smooth flow of orders, the order is forbidden. But in general, it seems that the restaurant will be the performance and ability of the director of the more excellent arrangements to the responsible position, the serious work of the staff to the foreman, the incompetence of the director, foreman and staff to be persuaded to retire, and so on, to a greater or lesser extent, to promote the development of the work of the restaurant, in order to strive to complete the revenue targets provided by the management mechanism of the guarantees.
Fifth, the quality of the premise, to grasp the work of the rooms
1, the hotel since the opening of the staff has always been short of staff, room service staff while opening, while doing the room, the work is heavy, the pressure is great, but we all work together, without reducing the quality of the rooms to clean the premise of the **** with the completion of the hotel issued by the various tasks. In order to ensure the quality and stability of the hotel's basic product "guest rooms" quality, the Department of Rooms in accordance with the hotel requirements, the establishment of a long package and the bulk of the morning meeting of the team system, the day's work is laid out, each employee's appearance and instrumentation is not standardized, so that all employees can be consistent in their thinking to ensure that the work can be implemented. In the weekly meeting of the team In the weekly meeting of the team to summarize last week's work, the next week's work and the formation of the text layout, while the content of the relevant documents into which the hotel, fully embodies the "strict, fine, solid" style of work.
2, in addition to the department set up a full-time safety and security sub-responsible person in charge, the safety knowledge training into a system throughout the year, reflecting the different levels, content. From the hotel's corresponding preventive measures, the handling of emergencies to the requirements of the inspection of electrical appliances, etc., starting from the drop. Clearly identify the person in charge of safety in each area, and emphasize the principle of "whoever is in charge, whoever is responsible" and "teamwork" on the wall in writing. We carefully observe and check the guests, meeting guests and passers-by, so that there is no omission. Production and operation and the completion of various tasks and indicators. The hotel just opened, low visibility, in order to expand the popularity of the hotel, the guest room department reduced the room rate, and the use of vouchers and other preferential policies to attract guests, so that the peak season is more prosperous, the off-season is not slow, the hotel has overfulfilled the task indicators set by the hotel.
2020 supervisor year-end work summary (four)Time flies, 2020 is about to pass, the new year will come. Looking back on the past year, I can't help but feel a lot of emotions. Although there is no sensational results, but it is also considered to have experienced a period of extraordinary trials and tribulations. For each of us to pursue progress, will inevitably be at the end of the year on their own "inventory", is also a kind of encouragement to themselves. In the new year, we will continue to focus on the company's central work, to overcome shortcomings, improve methods; in-depth study, master the skills; strengthen management, improve services; boldly explore the work of the Department of Administration new ideas, new methods, and promote the work of the Department of Administration to a new level, for the healthy and rapid development of the company to make greater contributions! Now summarized as follows.
First, personnel management
According to the actual needs of the water plant department positions, targeted, reasonable recruitment of a number of employees to equip the positions. Standardize the personnel files of each department and establish electronic files, strict review of all staff files, the information is not complete all make up. Step by step to improve the training mechanism, and constantly send employees to study and require equipment manufacturers to come to train employees, while strengthening the internal training management.
Two, administrative work
Handle all the licenses and the annual review of each unit as scheduled for the replacement of the license work. And related functional organs such as industry and commerce, taxation, drug supervision, social security, banks and other good communication work, so that the company's external work more fluent. Internally, we do a good job in the procurement of office supplies, strictly review the use of office supplies in each department, and make a good registration of items received, in order to economize and reduce costs as the first principle, and rationally purchase office supplies. The logistic support work has also been done to ensure that the staff use healthy and hygienic food. In the reception work is also fully committed to do a good job in every reception, this year has received the group leadership, inspection team, business cooperation units, local government units, reception standards to generous and decent as the guidelines, in line with the corporate image, the activities of the health, positive, fully demonstrated the enterprise positive, practical and efficient good image and spiritual civilization.
Three, the company's management and operation
In line with the development of the market, in accordance with the company's requirements, the development of the appropriate management system. Improve the company's existing system, so that all the work can be based on the law, there is a chapter to find. In the day-to-day work, timely communication with the company's various departments, the timely work of the various departments to put forward some guiding opinions. Gradually improve the company's supervision mechanism. There is a saying: employees will not do what you ask to do, only do what you supervise to do. For this reason, this year to strengthen the supervision and management of employees.
Strengthen the team building, to create a comprehensive business, work enthusiastic team. As a manager, the subordinates to fully realize the "detection of people's strengths, using people's strengths, gathering people's strengths, show people's strengths," and give full play to their initiative and enthusiasm for work. Improve the overall quality of the team, set up a new image of pioneering and innovative, pragmatic and efficient company. Sub-guide staff to take responsibility to understand the duties. Previously, the company's functional departments unclear responsibilities, now to gradually clarify the work of each department responsibilities, and require each person to take the initiative to take responsibility.
Fourth, the work of the harvest
can better complete their work (such as document entry, archiving, printing, office supplies, foreign reception, internal management, etc.); know how to prioritize things, do things in a more organized manner; can be very good at completing the work of the leadership accounted for, and also really do the "uploading and downloading". "Uploading and downloading. Get along well with colleagues, can actively cooperate with and assist other departments to complete the work; work adaptability gradually enhanced, the work of the later arrangements, now comfortable.
Fifth, there are shortcomings in the work
The past year, in the guidance of the company's leadership and the great assistance of the departments, the Department of Administration has made certain achievements. Although we have made certain achievements, but there are still many shortcomings, because the work of the Ministry of Administration is often nothing, every job we subjectively hope to complete the best, but due to limited manpower and energy, can not do everything to perfection. Some of the work of the company's departments do not understand in-depth enough to grasp the real situation of the problem is not comprehensive enough, so that the leadership decision-making should play the role of staff assistants to play enough.
Grasp the system implementation is not enough, due to the company's complexity, the basic check is not in place, so there is a certain emphasis on system construction, light system implementation phenomenon. The company's other professional business learning is not enough. These need to be resolved in my future work. Carefulness of work is still lacking; although the efficiency of work has been improved, I feel that sometimes there is still a lack of cooperation between departments, the efficiency of work is not the fastest! The next personal work plan will be based on previous work deficiencies, continuous improvement, improve self-awareness and work efficiency, and strive to do a good job in every thing!
In general, the work is conscientious and responsible, although there are some shortcomings, thank you very much for the company's leadership and colleagues to my work support and affirmation. In the next year, I will be in the administrative director of this position will do better, play more outstanding! Hope that the company leadership and colleagues on my work supervision.
Sixth, next year's work plan
Successful enterprises from the excellent management, excellent management from the excellent, perfect system. With the continuous development of the company, improve the company's management system is undoubtedly the root of its sustainable development. Therefore, the establishment of a sound, reasonable, scientific, combined with the actual and suitable for the water plant company's management system is urgent, in order to further improve the company's system to achieve the standardization of management, the work of the Department of Administration will be the center.
The competition of enterprises, ultimately comes down to the competition of talent. At present, the comprehensive quality of the company's personnel in all departments generally need to be improved, especially the department head, they shoulder heavy responsibility. Need to develop training programs according to the actual situation, from the real meaning of their help. Continue to cooperate with the work of various departments to help deal with various emergencies. A united and innovative team is a guarantee for its development. So strengthen team building is also the center of gravity of the work of the Department of Administration and Personnel.
In fact, as the saying goes, "the world's difficult things begin with easy, the world's big things begin with fine. As long as we work more carefully, communicate a little more, a little stronger sense of responsibility, I believe that the company, the company's employees will do more and more strong.
2020 Supervisor year-end work summary (V)Looking back on the efforts of the year, I have been transformed from the ignorant students to shoulder the work responsibilities of the xx employees, customer service work is also unfamiliar to become familiar with. To be a qualified, competent customer service staff, need to have relevant professional knowledge, master certain work skills, and to have a high degree of self-awareness and work responsibility, otherwise the work will be mistakes, dereliction of duty situation; of course, this point I did not recognize at the beginning, but in the work of a variety of challenges and sharpening, only after a deep understanding. Now the work of the year is summarized as follows.
First, the sharpening of the work has shaped my character, enhance their own psychological quality
For me, this is just stepping into the community, the work experience is not rich in terms of people, the work is not inevitable to encounter a variety of obstacles and difficulties, but in the leadership and colleagues to help, especially in the leadership of the careful teaching, so that I When encountering difficulties, I have the courage to face them and dare to challenge them, and my character has further settled down. I remember when xx and xx housing delivery, because of the time is urgent, less staff, related work and more complex; housekeeping department all staff continuously overtime for more than a week, trying to hand over the house before the so preparation work to do fully do meticulous; especially in the delivery of the first 3 days, we work overtime every night to two or three o'clock in the morning.
On the first day of the handover, I was responsible for assisting the customer service center, and through the company's leaders' summary of our work on that day, I came to y understand the true meaning of professionalism and service with a smile. The so-called professionalism is when you are in the workplace, no matter how hard you have before, should be the work to do their job, to do their job duties. The so-called smile service is when you face the customer, whether you are happy or not, worry or not, should have been working for, heavy customer-oriented, always keep a smile, because you represent not only your personal image, but also the company's image.
In the next delivery work, I assisted in the work of the conversion to formal reception work, in order to strengthen the control of their own emotions at the same time, try to maintain a smile service, and successfully for several owners to handle the completion of the handover procedures. I was very pleased to hear the encouragement from the senior leaders and to see the satisfied smiles of the owners. Experienced this handover process also played a great role in my future work, in the face of criticism and correction of the leadership and colleagues can be corrected, positive correction; with a few difficult communication with the engineering staff gradually become fearless; reception etiquette, telephone etiquette and other etiquette work is also gradually perfected.
Second, the importance of details in the work of life
Details because of its "oblique, often belittled, and even neglected, and often make people feel cumbersome, have no time to take care of. In the xx work life, I y appreciate the details of negligence shall not, sloppy shall not; whether it is proposed on the official documents of each line of text, each punctuation, or leadership emphasis on the service to do refinement, health, etc., so that I y realize that only in-depth details, in order to get a return on it; details produce benefits, details bring success.
Three, work and study in the expansion of my talent
When I delivered the superiors to each job are serious efforts to complete, in return, is also the superiors of my support and affirmation. Two days ago, just finished the production of Christmas, New Year's Day in the park layout program is my first program, when the program through the supervisor's approval, the heart is full of success and the joy of the work of the excitement; as for the next cafeteria bulletin boards and the layout of the park signage system and the layout of the Spring Festival park program, I will be seriously responsible to deal with as much as I can to make them one by one to do a better job.
Fourth, next year's work plan
Strengthen the study of the basic knowledge of property management, improve customer service skills and psychology, improve customer service reception process and etiquette; strengthen the production capacity of copywriting, meetings and other services; expand the work of skills; further improve their own personalities, improve their patience, pay more attention to detail, strengthen the work of responsibility and cultivate work motivation. Responsibility and cultivate work enthusiasm; more with the leaders, colleagues to communicate and learn, to make up for the shortcomings, to enhance their own ability in all aspects, to keep up with the pace of the company's progress.
Luckily just graduated from school can join xx this lovely and excellent team, xx the cultural concept of the housekeeping department of the work atmosphere has unconsciously infected me, promote me; so that I can learn in the work, in the learning of growth; but also to determine the direction of their own efforts. At this moment, my biggest goal is to strive to challenge myself in the new year's work, transcend myself and make greater progress!