Notes on handling common objections in Melaleuca's operation: Use your own words as much as possible, and explain as simply as possible. 1. Is Melaleuca a direct seller or a pyramid scheme? No, Melaleuca has a license issued by the Ministry of Commerce of Chinese mainland, which is completely legal. It is a company that pays a huge deposit to the Ministry of Commerce. However, in fact, Melaleuca is not a direct selling company, but an "environmental direct purchase". It only absorbs part of the word-of-mouth marketing experience of direct selling, and only has one-sixth direct selling pedigree. Melaleuca is the largest environmental-friendly membership supermarket in North America, with many life houses in Shanghai, Taiwan Province, Guangzhou, Shenzhen, Shenyang and Chongqing, which are similar to Watsons. Be careful not to over-explain, so as not to add insult to injury? Is it like Ann X? How does the product compare with Ann X and Ru X? ? No, Amway sells directly and Melaleuca buys directly, but the products are somewhat similar. Melaleuca absorbs some good things from Amway and is Amway's biggest competitor overseas. In particular, Taiwan Province is called "Amway's number one enemy" by Business Weekly, and its turnover last year was second only to Amway, and it will surpass it in the next two or three years. In fact, each product has its own uniqueness. There is no best product in the market, only the most suitable one. The products of companies such as An X and X are very good, which are much better than those in supermarkets, but they are more expensive and the prices are very high. Compared with Melaleuca, the comprehensive cost performance is very high. ? Second, what if I can't use 341 yuan every month? Melaleuca's products are all daily necessities, which are the most common things in life. There are more than 411 models in the world and more than 151 models in China, and new products are being introduced one after another. If you know the products well enough, you will definitely not need them. If you feel that you can't use them all, you just don't know them. I can recommend some for you. Try them first. All the products I recommend to you are definitely star products. I know what is better to use, because I know better about Melaleuca products than you. Let me recommend some combinations for you. If the products I recommend to you don't like after use, it proves that Melaleuca products really don't suit you, and you don't need to use other products. Third, your products are too expensive! Don't compare one bottle with another, but know how to compare from many angles. Our products are superior in quality, with different raw materials and formulas, and most of them are imported. Cleaning products are highly concentrated and absolutely safe raw materials, and the single-use cost is lower. (For example, perfume soap and bathroom cleaning experts) The formula of nutritional products is more scientific, and some of them are unique with international patents, and the absorption rate is higher. (Vitality series, Baoweishi) ? Why are your products so cheap? The price is much lower. Is the quality guaranteed? ? Melaleuca products are delivered to your home directly from the "environmental protection factory" without advertising fees and the fees of second-and third-tier distributors. According to statistics, about 71% of things in supermarkets and shopping malls are advertising fees, celebrity endorsement fees and distributor fees. Melaleuca saves this expense, and part of it is allocated to customers who help it to make a reputation, and part of it is used to improve the raw materials, technology and quality of products. The cost-effective superiority of Melaleuca products is determined by its business model. Fourth, I don't need your products, I don't need them, I still have them at home. Can you not brush your teeth, wash your face or take a shower? I want to ask you if you usually use toothpaste, shower gel, shampoo and laundry? You don't think you need it because you haven't calculated it, or you don't know Melaleuca's products. We can look at what you are using in the catalogue first. These things must be in use at home now, but you can buy them in advance, and they will be renewed next time you use them. Anyway, they will not be broken and wasted. Melaleuca just wants you to shop in another place. You can buy some from Melaleuca in advance and renew them after you use them. 5. Do you want to spend 341 yuan every month? I don't want to be bound to consume! No, I just want to invite you to try it for 6 months. If you feel that the product is not good at any time, you can withdraw it at any time, and the product will be returned within 31 days. Membership can be cancelled at any time, and there will be no loss or punishment. Again, I just want to invite you to try it for 6 months (it's really impossible for 3 months). 6. How much does it cost to join the club for the first time? (Be sure to quote from high to low.) The first-time membership spending of our business members is relatively high, about 1811-2111, and the first-time consumption of pure consumers is 1111, which is the threshold. Do you have any credit cards from Bank of China, ICBC, China Construction Bank and Guangfa? (If there is, continue to say, great, we are now doing activities with these four banks. For the first time, we can spend 341 yuan, with a large reduction. If the other party doesn't have a credit card, we don't have to say anything.) Melaleuca is also screening the best and most loyal customers. (Throw a challenge to motivate him) 7. I don't want to join the club, just ask you to buy it for me. In fact, I ask you to help me start a business. This favor is that I really need to apply for a membership, so I can be considered as a help. For you, there is no trouble, because I am handling the membership card for you, and you are just taking photos and sending it. What I need is to be an effective member. However, if you think that I want to sell you products and deliver goods to you, in fact, you misunderstood me, because in this way, not only did you not help, but I also violated the company's regulations and I will be punished. Because the company explicitly prohibits, does not allow sales, does not allow delivery. At the same time, I bought the product, gave it to you at the original price, and delivered it to you. In fact, it's not enough for the travel expenses. So, dear, actually, it's no trouble at all. You just sent me your ID card and the front and back of the construction bank card. I'll help you with a discount membership card. You supported me to use it for half a year anyway, and it didn't cost you more. You just spent the money you had to spend and used the products you needed for family life. 8. Why do you want to collect your ID card? ? Melaleuca is a strict company, and its membership is all in real-name registration system and needs to be audited. Just like going to a mobile phone or a gym to apply for a membership card, it requires an ID card. This is for the benefit of members and the guarantee of 111% satisfaction. real-name registration system makes it difficult for you to join the club once, which is convenient for life. If you are really worried, you can personally add the words "for Melaleuca to handle members' use only" on the copy of the certificate, and our customer service will do similar actions for safety after receiving the certificate. 9. Why do you accept a credit card/bank card? ? First, in order to facilitate the refund, because Melaleuca has a guarantee of 111% satisfaction, the refund of things that are not used well needs to be returned to your card. In addition, for consumers who have helped it to share word of mouth, it will pay dividends to it to collect money. In addition, it will facilitate the payment, because some customers who can't use online banking will ask Melaleuca to entrust the bank to withhold it, just like paying utilities, and finally, it will enjoy preferential use. Credit card membership has a large reduction in the shopping threshold for the first time. ? Why should the deduction authorization data be preset? Will you deduct money indiscriminately? ? Melaleuca is a very reputable enterprise that has conducted business in 17 countries and regions in the world for 26 years. Millions of customers all over the world have joined the club in this way and spent money in Melaleuca. Even if the products are fine, they can return without reason. Melaleuca will not covet personal money. The company won a blue chip award in the United States, which is an award on integrity that American business circles can only obtain if they have zero complaints and zero complaints records. Deduction is entrusted by Melaleuca to the bank for withholding, just like paying utilities and insurance withholding. If Melaleuca has problems, the bank will not agree to authorize it to do this business. Please believe me. I really can't. Why don't you apply for an empty card to join the club, or go to the life museum to buy it next time, and you can also use online banking if you don't like to deduct money? I'm going back to ask my wife \ husband. ? This situation may be true, or it may be that the other person still has doubts in his heart, so you should clearly ask "Do you have any questions, please tell me frankly" and dig out the key questions for further explanation. If the other person is really worried about the other half's opinions, you should give him more encouragement and encourage him to use his independent judgment to make a decision. Buying daily necessities is not life insurance or buying a house. It is not a big deal. If it is approved, you should try your best to find a way or choose some gifts to give to your family first. ?

XI. I've never heard of this brand \ I've joined Melaleuca, which is well-known overseas. Few people really know it in Chinese mainland, because it hasn't been long since I first came here, but more and more friends will know about it in the future. Melaleuca has a history of 26 years, and it has business in 17 countries and regions around the world. Now it has millions of members, with an annual turnover of more than 1 billion US dollars. Many people know it in Taiwan Province, especially in Taiwan Province. \ Are you still a member? Is there a monthly renewal? If not, how long have you stopped spending? I'd like to invite you to join again. I'm going to run here for life. Why are there low-priced products from your on Taobao? Is it fake? ? Those products are not fakes, but are sold by some domestic illegal direct sellers after overstocking. They deduct members' gifts, points and other rights and interests, and the actual price is not much different from that purchased through official channels. Melaleuca gives members not only products, but a whole set of services and guarantees. What we are actually promoting is an identity, membership. Members of Melaleuca can enjoy 67% discount on all products, honor and welcome ceremony, points and monthly promotion, 31-day return without reason, online shop and telephone ordering of members' journals, home delivery service, shopping experience right of national life museum, and VIP service. And because Melaleuca's products are all environmentally-friendly formulas, and chemical anti-deterioration measures such as preservatives are not used, the shelf life of truly environmentally-friendly things is generally only 1-2 years, and it takes half a year to one year to import from abroad for customs declaration, and it is exactly half a year to one year when it reaches consumers. If it is hoarded by illegal dealers in the middle, it is likely to deteriorate and expire when it reaches consumers. There have been cases before when someone bought Antian protein powder through unofficial channels, and all of them were spoiled and there was no way to return them. Don't buy back expired and deteriorated products because you are greedy for cheap. At present, more than 99.99% of consumers are official members of Melaleuca, and membership is the most economical, cost-effective and best way to spend. Thirteen, I still have a lot of daily necessities issued by the company at home. Melaleuca's products are different. They are completely non-toxic biochemical products, which are truly environmentally friendly and have no toxicity. Your family uses petrochemical products on the market, which are low toxic. There is no problem in short-term use. After long-term use, some hidden harmful ingredients will accumulate continuously, causing harm to your family and relatives. Are you sure you really have them? 14. Aren't your products declared to be imported? Why do some of them also indicate that they are made in Shanghai? That's mainly to avoid tariffs and bring raw materials and technology into the mainland for canning. For products such as tea tree essential oil, the raw materials are only in New South Wales, Australia, and there are no real raw materials elsewhere, and the technology is only available in the United States. The reason for writing seafood is to avoid tariffs. 15. Why don't nutritional supplements have health food brands? Because the examination and approval procedures for health food brands in the Mainland are too complicated, and it takes one or two years for an average product to be examined and approved, Melaleuca's health products do not follow the examination and approval procedures for health food brands, but take the nutrition-assisted food channel. Melaleuca's products have passed much stricter standards overseas, such as KOSHER certification and SGS quality certification. Melaleuca's products can enter the markets of developed countries with very strict inspection and quarantine, such as the European Union and Japan. Each product is not unique in the mainland, but a multinational product used by consumers in 17 countries and regions around the world at the same time. Each product is selected and unique, and the return rate of more than one thousandth will be permanently removed. Please feel free to use it. It is absolutely superior in quality. Sixteen, you tell me about the system? Most people like to look at the system. In fact, every company has a system, but all companies have a prescribed upper limit of the allocation ratio. ? In my opinion, you can't see the essence if you compare the system with the superficial things. ? Of course, after you become a member, the system is that I need to teach you by hand and teach you how to speak. But I want to tell you first that the essence of Melaleuca is not a system, a company or a product, because these are already very good, but many companies will also say that their systems, companies and products are very good, right? ? What I want to compare is the continuous repurchase system of Melaleuca's unique business model, which consumers order on a monthly basis! Since you have been doing this for so long, just think, if those customers come back to buy from you every month for the sales projects you have done in the past, are you already free of wealth? In the past 31 years, Melaleuca has achieved 95% customer return rate! ! This is a miracle. So far, no company can be an enemy or an enemy. I am a sales expert. I have been selling for more than ten years and led the sales team for more than ten years. But, dear, looking back, no one can sell for a lifetime without being tired, and no one wants to carry on the sales performance all the time. The saddest thing is that once I change industries, all my past efforts will cease to exist. Melaleuca, what you do is just to accumulate all your efforts, and the Melaleuca membership card you sell, and the company helps you keep your customers' monthly ordering habits. ? But in the years to come, you can enjoy your previous efforts, and you don't have to work hard, but you can reap several times the income after your previous efforts, and you will continue to flow! ! Seventeen, the product is a bit expensive, the company's strength is not strong. Any customer asks him, which product is a little expensive? If it is Shui Beina, share the brand value and brand story of the product with him. (If you don't know the value of the product, please search on WeChat: True Love Home Melody Home) For example, the predecessor of Shuibeina is Nicole Bella! If it's a nutritional product, compared with its quality and that of the products on the market, other direct selling companies in China have been searched, and there is no compound juice 431 which is cheaper and most expensive than Melaleuca, and the original juice is as high as 73%. The raw juice outside is only 21-31%, and it sells for two thousand. How much cheaper is it to compare with Amway? Compare one by one, which one is more expensive! If it is a cleaning product, clearly analyze it with him. We are concentrated. Please don't compare the price from bottle to bottle. We will talk to him about the single use value. For example, a bottle of laundry detergent, 131, can wash a bucket of clothes 96 times. Blue Moon is 2.25 yuan, Tide is 1.88 yuan, Amway is 1.81 yuan, and Melaleuca is 1.35 yuan. Which is more expensive? I will ask my customers who don't know the truth to know that Melaleuca used to be a highly concentrated product and never sold a drop of water. All of them are stock solution, and I want to give customers the highest quality. We are all concentrated patents. Share 6 times, 3 times and 2 times with him and tell him that our cleaning products are all very competitive. If it's toothpaste, I'll invite him to see an imported supermarket. It's a good toothpaste. It only says toothpaste without foaming agent. One toothpaste costs more than 111 to 211 yuan, while ours is four times as concentrated toothpaste without foaming agent, only selling for more than 41 yuan, which is equivalent to selling for only 12 yuan. I will let him personally feel Melaleuca's toothbrushes. Only four of them cost more than 41 yuan, and one only costs more than 11 yuan. As long as you go to ordinary supermarkets, there are higher prices everywhere. After sharing these products with him, ask him which one is more expensive. We don't want to be taken away by customers. The company's strength is not strong: I would like to ask which company in China today has a continuous performance of 31 years, which company adds one customer every 21 seconds, which company buys products with 1 million customers every month, which company can make the four major state-owned banks withhold money, and which company won the centennial honor. Please don't think carelessly and send it at will.