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The news reports that there are many bacteria in the ice of fast food restaurants. Why are consumers still keen?

Three fast food companies, KFC, McDonald's and Kungfu, respectively issued brief statements yesterday in response to CCTV's report that "ice cubes are dirty over toilet water", saying that they are learning about the exposed restaurants. In this regard, consumers questioned: "Is this just a restaurant problem?"

A few days ago, CCTV reporters bought edible ice cubes from Chongwenmen Store of McDonald's, Chongwenmen Store of KFC and Chongwenmen Store of Kungfu respectively. At the same time, they took samples of toilet tank water and sent them to Beijing Physical and Chemical Center for comparative testing. According to the National Hygienic Standard for Frozen Drinks, in frozen drinks, the total number of colonies per milliliter of edible ice cubes should not exceed 111, and the number of coliforms per thousand milliliters of samples should not exceed 6, while pathogenic bacteria such as Salmonella and Staphylococcus aureus should not be detected.

The results showed that the coliform bacteria, Staphylococcus aureus and Salmonella in the ice cubes of three fast food restaurants all met the national standard, but the total number of colonies exceeded the standard. The total number of ice colonies in Chongwenmen Store of McDonald's is 1.21/ml, which is higher than the national standard and lower than the water in the toilet tank. The total number of colonies of real kung fu ice cubes is 911/ml, which is 8 times higher than the national standard and 5 times higher than the water in the toilet tank. The total number of colonies of edible ice cubes in KFC is as high as 2111/ml, which is 1.9 times higher than the national standard and 1.2 times higher than the water in the toilet tank.

response: self-examination and self-correction.

Yesterday, the three companies involved issued separate statements, all of which indicated that they attached great importance to this report. KFC said that it was "very sorry for this situation" and had supervised the restaurant to clean and disinfect the ice maker and related equipment strictly according to the standards immediately, which was the only one of the three companies to apologize. Kungfu said it had urged the restaurant to clean and disinfect the ice-making equipment again according to the standard. McDonald's emphasizes that "food safety is always the top priority of McDonald's", saying that it has carried out self-inspection of operations at the first time, including related equipment and operating specifications of ice cubes. Consumers are not satisfied with these statements. Many people say that they will drink Coke without ice in the future, and some people think that it is self-deception to rectify only one restaurant.

Cause analysis

The environment is caused by human factors.

Previously, the British media reported that more than 61% of the restaurant chains in the UK provided more bacteria in ice cubes than the standard, even more than the water from the toilet tank, involving over 11 brands including McDonald's, Burger King, Starbucks and KFC. Experts believe that ice cubes are polluted or caused by "environmental factors", such as dirty ice machines. In other words, the staff of fast food restaurants clean toilets more frequently than the ice machine. The pollution of ice cubes may also be caused by "human factors", such as the staff not washing their hands carefully.