1, takeout eat bugs, consumers can ask the producer or operator to pay ten times the price or three times the loss of compensation. According to the provisions of the Food Safety Law, the production of food that does not meet food safety standards or the operation of food that is known to be not in compliance with food safety standards, the consumer, in addition to compensation for losses, but also can be demanded from the producer or operator to pay ten times the price or three times the loss of compensation.
2, the legal basis: "Food Safety Law" Article 148
Consumers who are harmed by food that does not meet food safety standards, you can ask the operator to compensate for the loss, but also to the producer of compensation for damages. Received the consumer compensation requirements of the production and operation, shall implement the first responsibility system, the first compensation, shall not be shirked; belongs to the producer's responsibility, the operator has the right to recover from the producer after compensation; belongs to the operator's responsibility, the producer has the right to recover from the operator after compensation. The production of food that does not meet food safety standards or the operation of food that is known to be not in compliance with food safety standards, the consumer in addition to compensation for losses, but also to the producer or operator can also be demanded to pay ten times the price or three times the loss of damages; increased compensation for less than one thousand yuan, one thousand yuan. However, the food labeling, instructions for the existence of defects that do not affect food safety and will not mislead the consumer except.
Two, eat takeout eat bugs rights process
1, evidence, retain evidence, take pictures of the food from all angles, you can also video;
2, audio or video, and the business conversation process;
3, 12315 consumer complaints hotline or download 12315 software, 12331 (Food and Drug Administration) and the mayor's hotline can also be dialed. ) There is also a mayor's hotline you can call.