Hotel management books:

Introduction to Hotel Management, Basic Accounting, Hotel Economics, Marketing, Individuals and Teams. Top catering service technology, smiling service, team cohesion, Guo's service management model, physical training, effective customer satisfaction survey, nine special service projects, the secret of making money in catering and so on.

1. Hotel Management Process Design and Work Standard

The work processes and steps of hotel management are highly operational and practical. The contents of this book mainly include the following specific processes of hotel management: hotel public relations management; Hotel lobby management; Hotel room management; Hotel catering management; Hotel recreation and entertainment management; Hotel business center management; Hotel security management; Hotel purchasing management; Hotel engineering management; Hotel human resource management; Hotel financial management and so on. This book is suitable for hotel enterprises ...

2. Handbook of Hotel Management Positions-Booker Management Consulting Series

The implementation and work details of hotel management are detailed, and examples, templates and tool forms can be used for reference for hotel management position holders. The contents include the construction and management of hotel departments, the management of hotel public relations, hotel lobby management, hotel catering management, hotel room management, hotel recreation and entertainment management, hotel shopping mall service management, hotel security management, hotel procurement management, hotel engineering management, hotel ...

3. Tales of Hotel Management

Classic case book of hotel management! The author of this book went to Japan for further study in 1988 and began to study enterprise management, studying the development history and enterprise management of European, American and Asian enterprises. After working in the hotel industry, I have visited five-star hotels in China (including Hong Kong) and some famous foreign brand hotels, from which I have summed up many experiences in hotel management. For example, establish three major systems of hotel management (namely, cost control system, marketing system and quality management system), and create and ...

4. Hotel Management

A textbook for undergraduate teaching of hotel management. In order to meet the needs of hotel operators to improve their management skills and the needs of hotel students to learn and expand their knowledge, this book not only makes a comprehensive and detailed analysis and discussion on the basic contents of hotel management, such as hotel management overview, basic theories and methods, quality management, etc., according to the traditional writing method of hotel management textbooks, but also according to the thought of management system school. Taking the present ...

5, Principles and Practice of Hotel Overall Management

as the main line, this paper systematically expounds and analyzes the concept, mechanism, strategy, leadership, market relationship, brand, quality, talents and benefits of the hotel, trying to study the basic ideas of hotel management and summarize the basic laws and methods of hotel management. This book emphasizes the flexibility and creativity of management and the moderation of management on the basis of science. At the same time, it pays attention to the organic integration of theory and practice, China and western management ...

6. Hotel engineering management

Hotel engineering managers jointly edited it, which can be used as a teaching material for undergraduates majoring in tourism management and hotel management in colleges and universities, and also as a training material and reference book for hotel engineering department. This book pays attention to the systematic, practical and enlightening teaching materials, systematically introduces the theoretical knowledge and technical methods of hotel engineering management at home and abroad, and inspires readers to pay attention to various topics through quotations, comments and case analysis, and inspires readers to think independently, explore and creatively solve various problems ...

7. Modern hotel management is a multidisciplinary system engineering. Guangdong Kaixuan Century Hotel Management Co., Ltd., reorganized by Guangdong Guangsheng Hotel Group Co., Ltd., is a professional hotel management company in line with international standards. They have systematically explored and summarized this multi-disciplinary system engineering. Learn from advanced hotel management experience at home and abroad. According to the general standards of international hotel industry and national unemployment standards, according to the decades of hotel management practice of member hotels, the organization ...