cheat people's Nanjing SEG Digital Plaza blatantly infringes on consumers' rights and interests!
It happened on February 21th. On that day, a colleague and I accompanied another Indian female colleague to SEG Computer City on Zhujiang Road in Nanjing to buy her a laptop.
A young male salesman in the thinkpad store stopped us and talked for a long time. We decided to buy a Dell portable 15 5111 series. He promised us that both graphics cards have 2G memory and are from NVIDIA, and the system can be changed to all English versions of win7 (because Indian female colleagues only know English, they use English system). Another young man who claimed to be the store manager confidently told us that he would give us a total discount of ***4711. We discussed it privately and found the price acceptable, so we paid the money quickly.
Because we trust SEG as a big computer city, we glanced at the invoice (in fact, it was an oversight) and went to check the machine. Unexpectedly, when checking the video card, the video card memory was not 2G, and only one of them was NVIDIA. At that time, the salesman had already left. The installed one said that there was a video card from NVIDIA. Although he felt cheated at that time, we reluctantly accepted the built-in video card from i5.
Unexpectedly, a short time later, the installer told us that your system can't be changed in English, and if you want to change it, you have to add 611 yuan. When we heard this, we were very angry and wanted to talk to the salesman who fooled us. Then the installer calmly told us that it was useless to find him. He just sold it, and the system was not our money, but Intel's. Explain to us a lot that it must be genuine, because it is Dell's laptop, and there is no warranty if it is pirated. Because the computer is in urgent need, we have no choice but to pay 611 yuan to buy a genuine win7 system. The matter was finally solved. It was almost nine o'clock in the evening when the system was installed. Then the installer said that the computer had some problems and could not install usb3.1, and told us to come back another day. Seeing that it was getting late, we had no choice but to decide to go another day.
The next day, February 21th, an Indian girl brought her computer back to the company, and another careful colleague found that the computer model was 15 5111, not what she said, but 15 3111, which was 2111 yuan cheaper than it in the market. At this time, we knew that we were completely cheated.
at noon on February 23rd, that is, yesterday, we found two other colleagues who are more knowledgeable in the company to go to SEG and ask him to change the computer. After entering, their attitude was very impatient, and they told us to take out the invoice and see what it was written. We took out the invoice and looked at it carefully, but we only wrote 15 instead of the series name! ! Death tells no tales! The other party refuses to accept the debt! We were also very emotional, and our anger rose during the quarrel. One of my colleagues had a physical conflict with the salesman who sold us fake goods. Then, Seg and his gang came over and attacked my colleague! ! It took a long time to stop. We also called the police quickly. Although there were many people, that young man was injured by our colleague. In front of the police, he actually said that my colleague had beaten him badly, and just now he fainted and asked for an examination. . Then, out of nowhere, several witnesses came out to help him say that a group of us beat him alone. . The police asked for surveillance. Obviously, the surveillance picture is of course the picture of my colleague being beaten. Finally the police took the troublemaker to the police station.
While we were waiting for the news, a so-and-so who claimed to be the store next door suddenly told us that he could exchange computers with us, but he wanted them to make money and make up some money to change channels. Obviously, we just wanted to calm this matter down as soon as possible, so we used the computer urgently, and agreed, adding 281 yuan and replacing the 15 5111 series we originally wanted to buy. It's not a high-end model, but it's much better than the previous one. At this time, they have been dragging their feet and not installing the system for us, giving us a piece of paper and asking us to write a apology book and explain it to the police! Because many people came to our company later, the work could not be carried out smoothly, and considering that my colleagues also moved their hands, I wrote the apology book they requested!
after this incident, I never dare to go to a computer city like SEG to buy electronic products. It is said that no business is dishonest, but I didn't expect to be shameless to this extent, which is completely cheating. Advise people who go there to buy electronic products to pay more attention. It's really too pit! !