No matter how little the cost of chopsticks is, it should be "dead knock" if it is unreasonable.
Disinfecting dishes and chopsticks is an incidental obligation of the hotel.
It is reported that on the evening of the fifth day of the first month, Mr. Li booked two tables of rice in the hotel, with a total of ***17 people. When checking out, he saw a column on the receipt saying "Chopsticks 17 Yuan", and the waiter said that the chopsticks were all disposable chopsticks in bags and a pair of 1 yuan. Mr. Li thought it was compulsory consumption, and the manager later took two packages of Polygonum candy to apologize.
It is rare for restaurants to charge customers for chopsticks alone, but it is not only common for restaurants to charge disposable sterilized tableware (including small bowls, plates, spoons, etc.) in plastic packaging, but many consumers have become accustomed to it.
in fact, whether it is to provide the so-called sterilized dishes or chopsticks, it is actually the basic element for the merchants to provide catering services and fulfill the catering service contract, and it is also an indispensable obligation. In the words of legal persons, this is a collateral obligation of hotels.
the collateral obligation refers to the subordinate obligation that must be completed at the same time as the main contract obligation, without any additional explanation or emphasis, because the collateral obligation is a natural part of the main contract obligation and a proper guarantee for the realization of the main contract obligation.
The reason is simple. Dishes, chopsticks and other tableware are necessary tools for consumers to enjoy catering services. It is also the basic guarantee for consumers to successfully complete catering consumption and businesses to successfully perform catering service contracts by providing tableware and cleaning and disinfecting it to ensure food safety and hygiene.
after the merchants provide high-quality services and complete the catering services ordered by consumers, consumers should pay the bill and pay the service consideration of the consumption contract, but the expenses to be paid mainly include the clearly marked price of consumer goods (finished products), drinks, dishes and other foods themselves, rather than the expenses of tableware as a basic consumption tool. In other words, hotels should clearly price drinks and dishes, among which the hidden operating and service costs such as disinfection of tableware can be considered, but it is not appropriate to price the tableware separately. If "extra" charges are made, it is a pretext and it is suspected of repeated charges and extra charges. If you charge extra without telling consumers clearly in advance, it will also constitute compulsory consumption, infringing on consumers' right to know, choose and fair trade.
China Consumers Association has made it clear: "Catering enterprises have the obligation to provide consumers with sterilized tableware, and bear the corresponding disinfection costs, and shall not pass this on to consumers."
Some netizens teased that chopsticks, plates and spoons are charged today, but will plates, tables and stools be charged tomorrow? This obviously also requires consumers to be more "realistic" and "dead" about those unreasonable charges-even if it is small.