After contacting the consumer himself, his party of four people in the evening of January 24, 2023 in Beihai City, after playing in a park, introduced by the cab driver to the "Qiaogang fishing village food" restaurant dinner, in the case of the consumer said that rarely eat seafood, seafood do not know, the owner of the site recommended four kinds of seafood and face to face! Rapidly weighed and slaughtered. The menu was signed by the consumer himself. Among them: oil snail spicy fried 3.8 pounds, the unit price of 168 yuan / catty, amounting to 638 yuan; long pontoon grouper steamed 3.1 pounds, the unit price of 168 yuan / catty, amounting to 520 yuan; horseshoe snail 3.5 pounds, the unit price of 68 yuan / catty, amounting to 238 yuan; toffee snail spicy fried 3.7 pounds, the unit price of 48 yuan / catty, amounting to 177 yuan. 4 seafood dishes * * * 1573 yuan, plus the amount of rice, paper towels 14 yuan The actual consumption *** amounted to 1587 yuan, the store received 1500 yuan.
4 dishes 1500 yuan
After investigation, the store has obtained a "business license," "food business license" and other legal qualifications, the name of the document is "Beihai City, Yinhai District, Qiaomin Harbor Seafood Processing City". The electronic scales used by the store have been certified, valid until January 12, 2024, the site of its electronic scales measurement test, the results show that the scales comply with the relevant specification requirements.
The store seafood pool seafood products are all clearly marked, consumers ordered four seafood in the order menu prices and seafood pool labeling prices consistent, the store in the seafood pool in large letters labeled "lobster, breaded crabs, oil snails, pontoons and other seafood products such as the higher price, some seafood products are processed after the shelling of the shrinking, edible part of the less, please be careful to buy and rational consumption". Rational consumption". With a number of restaurants in the city of the same grade price comparison, the store pricing is basically in line with the Spring Festival seafood catering consumer prices; with the Beihai seafood market price comparison, the store four types of seafood products after processing, cooking prices in a reasonable range.
For consumers to question the four seafood cooking after the portion of the problem, to ensure that the verification of the real, law enforcement officers in accordance with the weight of the menu labeling, one by one weighing and recovery of cooking dishes. After comparison, no seafood dropped, adulterated and adulterated behavior. Among them: long pontoon grouper about 3.1 pounds, after cooking and consumers show the picture size is basically the same; oil snail a about 3.8 pounds, after shelling, slicing, spicy fried, due to this snail shelling processing edible part of the shrinkage of the obvious, after careful comparison, the portion of the consumer show the picture size is basically the same; horseshoe snail 3.5 pounds and toffee snail 3.7 pounds, the consumer show the picture than the law enforcement officers restoration of the dish portion of a little less.
After the investigation, the store has paid cab drivers kickbacks to solicit guests, did not fully communicate with consumers to hastily dispense orders, and some seafood was cooked in slightly smaller portions. Beihai Market Supervision Bureau and other relevant departments have ordered the store to suspend business, make rectification within a time limit and file a case for punishment. The store said it would apologize to consumers and refund them. For the cab driver involved, the relevant departments have ordered the cab company to interview him, fine him and suspend him from transportation for a limited period of time.
Prior to the Spring Festival holiday, Beihai City, in response to this year's tourism market recovery, tourists increased significantly in the situation, on the standardization of consumption in the tourism market, especially the possible seafood catering consumer disputes carried out special rectification, all the city's seafood catering enterprises were interviewed and reminded, signing the "integrity of the operation of the commitment letter" one by one; reported bullying and ripping off customers of the operators, once verified, in accordance with the law and regulations, and from the heavy penalties The city's transportation department has recently signed an agreement with the city's taxi companies. Recently, the transportation department of the city's cab company conducted interviews, cab companies and drivers signed a letter of commitment to strictly prohibit the inducement of consumer bullying, to strengthen the cab industry management.
Beihai City will further increase the tourism consumer market order rectification, zero tolerance for bullying and ripping off customers, and seriously investigate and deal with all kinds of violations of the legitimate rights and interests of consumers, and will never be tolerated. Never allow a very few unscrupulous operators to destroy the order of the tourism market in Beihai, damage the majority of law-abiding businessmen's good reputation, and make every effort to maintain the city's image.
Extended reading:
Beihai, a restaurant 4 dishes sold 1500 yuan consumers: drivers and merchants slaughter tourists
January 27, a # tourists reported Beihai dining 4 dishes 1500 yuan # news on the hot search, tourists said the Department of a cab driver to take to the hotel to dine on the slaughter, which ordered oil snail stir-fried, steamed dragon tops, hoofs, toffee spicy stir-fried 4 dishes The tourists said they were taken to the restaurant by a taxi driver and were ripped off. Another tourist told Red Star News reporter, January 24, he also spent 1580 yuan in the same restaurant, ordered two fish, a catty flower armor and a plate of green pepper potato silk. Red Star News reporter noted that since 2021, the hotel in a number of life platforms in the comment area, there are a number of tourists commented that they were pulled by a local cab driver to dine and found to have been slaughtered, which there are also tourists questioned the hotel joint driver slaughter tourists, said "see the boss cell phone, each table guests have to write to bring the guests over to the license plate number of their own cars ".
Involved in the hotel
27 afternoon, the Red Star News reporter from the Office of the People's Government of the People's Government of Beihai City, was informed that the complaint has been received, the local regulatory authorities are verifying the processing.
The owner of the restaurant involved said that he has cooperated with the relevant staff of the local market supervision authority to verify the situation in the store. "The price is based on market conditions, the Spring Festival price is slightly higher. Spring Festival oil snail take, we are at 130 yuan a catty to take, the previous price is seventy or eighty dollars, selling 118 yuan or 128 yuan. If you go to the market to understand the market and then compared to know the profit inside."
Multiple tourists reflect the high price of a hotel in Beihai
Also questioned the store joint driver rip-off
According to the time video reported on January 26, 24, there are tourists broke the news to the Silver Beach in Beihai, Guangxi Province, after the tour, was taken to the hotel by a cab driver to dine in a restaurant to be slaughtered. Tourists said, on the oil snail spicy fried, dragon top steamed, horseshoes, Guifei spicy fried 4 dishes, spent 1500 yuan, the night back to the lodging only to know the slaughter, heart is very difficult.
Video screenshot
Red Star News reporter noted that the tourists transfer business as "a seaport seafood processing city". In the Meituan platform, at the end of August 2022, there are consumers anonymous commented that "by the drop driver pulled over, picking tourists to start, joint merchants together with the slaughter of tourists. Locals 200~300 a meal, have to charge us more than 900 yuan before letting go."
Multiple life platform comments
Google map platform search the hotel also shows that 2021 there are a number of comments that "was pulled over by the cab driver" "to see the boss cell phone each table guests have written to bring guests over their license plate number "" checkout time found that actually cost me 500 dollars "" two dishes more than a thousand ".
Another tourist told Red Star News reporter that on the 24th, he also spent 1,500 yuan in the same restaurant, which ordered two fish, a catty and two plates of flower armor and a plate of green pepper and shredded potatoes.
Store: the price is based on market conditions
Local regulators are verifying the treatment
In the afternoon of January 27, the Red Star News reporter from the Office of the People's Government of the People's Government of the Silver Sea District of Beihai City, was informed that the complaint has been received, the local regulators are verifying the treatment.
According to the Beihai City Market Supervision Bureau staff, received reports they launched verification, to verify whether the price is clearly marked, "Spring Festival prices are up a little bit, these seafood here is more expensive dishes."
The owner of the hotel involved in an interview with Red Star News reporter said, has cooperated with the local Market Supervision Administration relevant staff in the store to verify the situation. "The price is based on market conditions, the Spring Festival price is slightly higher, the Spring Festival oil snail take, we are all at 130 yuan a catty to take, before the price of entry are seventy or eighty yuan, selling 118 yuan or 128 yuan. If you go to the market to understand the market and then compared to know the profit inside."
For netizens questioned the cab hustling to earn a commission, the restaurant owner to deny, "There is no such thing."
A staff member of the Beihai Tourism, Culture and Sports Bureau said the local traffic management department is investigating the drivers involved, and will definitely investigate and deal with them if there is indeed a profit chain, according to a Jan. 27 report by the New Beijing News.
It is understood that the Beihai City Yinhai District Market Supervision Bureau had carried out pre-holiday seafood catering industry special rectification on January 18th. Yinhai District Market Supervision Bureau organized a seafood catering store integrity management interviews, called the area of 16 seafood catering stores involved in consumer complaints to participate in the meeting, requiring businesses to standardize business practices, do not bully and rip off customers, do not buy and sell.
In addition, the law enforcement officers grouped under the jurisdiction of the seafood restaurant to carry out full-coverage inspection, issued "seafood catering industry integrity management reminder letter of caution", signed "seafood catering industry does not bully customers do not rip off the integrity of the letter of commitment to business," and strengthen the publicity efforts, the use of the "loud-speaker" in the Qiaogang, Yintan tourist attractions and other key areas Touring broadcast rectification work and reminders and warnings about the content.
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