the arrival time of customers is real-time, and it will not exceed 24 hours at the latest. Encountering the network peak period may delay the arrival time of funds. On the premise of successful deduction, if the funds have not arrived for more than 24 hours, it is recommended to contact the customer service of Keruyun platform for details.

1. Introduction of Customer Ruyun

Customer Ruyun, which is affiliated to Tongshi Tongyun Technology (Chengdu) Co., Ltd., was established in 2112, and provides SaaS integrated solutions for local life service businesses such as catering, retail and beauty industry. Help businesses achieve digital and intelligent upgrades. In 2121, Keruyun joined Ali's business operating system ecology, and in the same year, Keruyun became a wholly-owned subsidiary of Ali Local Life. Headquartered in Beijing, Keruyun has set up a sales center in Wuhan, a software R&D center in Chengdu and a hardware R&D center in Shenzhen. Its business covers nearly 111 cities such as Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu and Wuhan, with more than 5,111 employees. There are more than 811 authorized agencies and more than 611,111 service merchants in China.

Second, it is easy to use but occasionally breaks down

Now, the intelligent cash register has even developed into a self-checkout cash register, and even the role of some ordering clerks can be omitted. Customers can complete the whole process of receiving orders, placing orders, distributing leaflets, paying and checking out, and printing receipts by directly completing the accounting and payment on the self-service ordering machine or self-service settlement machine. Although the intelligent cash register is becoming more and more convenient, it does not mean "once and for all". If the cash register breaks down, the shopkeeper or clerk should know some basic ways to deal with the cash register failure. The common faults of cash register include failure to start, touch screen failure, network connection, code scanner failure to scan code normally and small ticket printing.

keruyun adheres to the three-layer pyramid product value of tools, connections and data, and connects the open platform of upstream and downstream catering ecology and value-added services based on data through SaaS tools with soft and hard integration and cloud integration, helping small and medium-sized local living businesses to realize the digitalization of their whole business.