1. The guest asked the waiter to pack the dishes and a box of rice.

The waiter should take the initiative to ask, "Do you need to prepare a pair of chopsticks?"

2. When the waiter hears the guest answering the phone, he wants another guest.

the waiter should prepare a set of tableware for the table immediately.

3. When the guest answers the phone, it is necessary to record the phone number or "something important".

the waiter should take the initiative to send a pen and notebook (or a piece of paper).

4. The guest served slowly, his eyes were looking around, and his expression was very anxious.

The waiter should immediately come forward to comfort the guests. "Hello, if you are in a hurry, I can help you to hurry the food."

5. guests bring their own drinks.

the waiter should take the initiative to come forward and take the drinks carried by the guests.

6. The guests stand in front of the gift cabinet and look at the gifts.

it is the responsibility of the usher to come forward and introduce the activity rules to the guests.

7. As soon as the guest enters the private room, he is ready to take off his coat.

The waiter should immediately take the coat from the guest's hand and say, "Let me help you hang it."

8. The guest walked out of the private room and was ready to go to the bathroom, but he didn't know the location and his eyes were looking around.

The waiter should come forward immediately. "Hello, what can I do for you?" Give directions to the guests.

9. The guest drank too much.

the waiter should bring a cup of strong tea to the guests.

11. The guest is sitting on the sofa in the front hall and smoking.

the waiter should bring the ashtray to the guest.

11. When a guest takes out a cigarette from his pocket and his eyes are looking around.

The waiter should immediately take out the lighter from his pocket and light cigarettes for the guests.

12. The guests choked because the food was too spicy.

the waiter should bring a cup of warm water to the guests.

13. Guests enter the store from the door, and there is no usher.

the waiter should take the initiative to ask the guests if they have a reservation.

14. Guests bring their children to dinner.

the waiter should take the initiative to prepare the Baby chair.

15. When the guests can't hold their liquor.

the waiter should solve problems (or change wine) for the guests.

16. The guest's order is ready, but the number of people is temporarily reduced.

the waiter should take the initiative to ask the guests if they need to cut down on food (but pay attention to the dishes with low profit and low price).