Legal basis:
The first paragraph of Article 37 of the Tort Liability Law stipulates: "Managers of public places such as hotels, shopping malls, banks, stations and entertainment places or organizers of mass activities who fail to fulfill their security obligations and cause damage to others shall bear tort liability."
Article 7 of the Law on the Protection of Consumer Rights and Interests also stipulates: "Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to require the goods and services provided by operators to meet the requirements of protecting personal and property safety. " Article 18 stipulates: "Business operators shall ensure that the goods or services they provide meet the requirements of protecting personal safety and property safety. Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other places of business shall fulfill their security obligations to consumers. " The security obligation stipulated in these laws means that operators should take certain actions to prevent consumers, potential consumers or other personnel entering service places from being infringed.
Paragraph 1 of Article 6 of the Supreme People's Court's Interpretation on Several Issues Concerning the Application of Laws in the Trial of Personal Injury Compensation Cases stipulates that if a natural person, legal person or other organization engaged in business activities such as accommodation, catering, entertainment or other social activities fails to fulfill its security obligations within a reasonable range and causes personal injury to others, the people's court shall support it.