Business service is an important part of service industry, including banking, insurance, marketing, product and engineering design, software, communication and logistics. Commercial services can improve the company's efficiency, product quality and competitiveness.
Business service industry, including enterprise management services, legal services, consulting and investigation, advertising, professional intermediary services and other industries, is a human capital-intensive industry that meets the requirements of modern service industry and also a high value-added industry. So it should be a human resource-intensive enterprise.
Factors that can improve the production efficiency and competitiveness of the service industry;
First, the level of education. The business service industry relies more on highly educated employees than other industries. In the United States, there are twice as many people with bachelor's degrees in business services as in manufacturing. The education level of China citizens has improved rapidly, and the education level of many young people is rapidly approaching that of developed countries. With the education level of China citizens approaching the developed countries, the scale and production efficiency of the commercial service industry are also approaching the developed countries. However, this major shift alone is not enough.
Second, intellectual property protection. Commercial service industry is an intellectual property intensive industry. The development of service industry needs a lot of upfront investment. If products or services cannot be protected, entrepreneurs will lack the incentive to invest in such products. Insufficient investment will make the competitiveness of service industry lag behind countries with perfect intellectual property protection.
Third, service industry financing. An important feature of business services is that the assets owned by many companies are invisible and intangible. Service enterprises mainly employ office workers, and their assets are intangible assets such as creativity, brand and software. If banks are unwilling to use intangible assets as loan guarantees, service enterprises will sometimes be unable to borrow from banks.
Fourth, the degree of competition in the service market. In the past, many core service industries were funded by the government, and some of them were owned or highly regulated. Such as finance and communication. Regulation is necessary, but it is equally important to ensure the competition and vitality of the industry.
Fifth, an open service market. Foreign companies exporting services to China or directly investing in services in China are very helpful to the development of services in China. China has benefited from technology transfer brought by multinational companies' investment in China's manufacturing industry. By opening up the service industry, China can obtain the service technology transfer just like the manufacturing industry.
References:
Make up the "short board" of the service industry-People's Daily Online? Business service industry-Baidu encyclopedia