Opinion:

If I encounter such a situation, I will comfort and encourage my friend first, and tell her not to be too sad. It is a common thing that consumption is cheated. Then, I will advise her to take some measures to solve this problem.

as a first step, I would suggest that she go to the person in charge of the restaurant or the manager to complain. If the manager or the person in charge doesn't give a reasonable solution, I will advise her to write a letter to the restaurant headquarters, detailing her experience in this branch and proposing a solution. If the restaurant headquarters responds and takes action, it can save other customers from similar losses.

in the second step, I will advise her to report this incident to the relevant consumer protection agencies. If there is enough evidence that the restaurant is fraudulent, the consumer protection agency can intervene in the investigation and take appropriate measures.

in the third step, I will advise her to post on social media platforms to warn others not to spend money in this restaurant. This can help more people avoid the same problem. At the same time, I will also advise her to seek legal aid. If there is fraud in the restaurant, she can take legal measures to safeguard her rights and interests.

in the fourth step, I will advise her to communicate well with her friends, so that they can realize their mistakes and take measures to make up for them. If a friend insists on not making up for it, I will advise her to consider breaking up with this friend, because such a friend is not worth cherishing.

in the fifth step, I will encourage her to promote the awareness of honest consumption and consumer rights protection in social circles. Only when more and more consumers realize that they should protect their rights and interests can more enterprises adopt more fair and honest sales methods.

Related supplement:

First of all, the society needs a more perfect consumer protection system to protect the legitimate rights and interests of consumers. At the same time, more people need to pay attention to consumers' rights and interests, and expose and report similar fraud in time once it is discovered.

Secondly, restaurants should strengthen their own management and supervision, and deal with employees who commit fraud seriously to prevent similar incidents from happening again.

Finally, as a consumer, we should also be vigilant and enhance our awareness of self-protection. When spending, we should pay attention to check the bills and receipts, and ask and verify the obviously unreasonable consumption items in time.

Summary:

When a friend suffers from consumption and is killed, as a friend, we should encourage and help her to take measures to safeguard her rights and interests. In addition to advising her to seek legal aid and complain to consumer protection agencies, we can also help her publicize and popularize the knowledge of consumer rights protection on social media, so that more people can pay attention to and support this issue. At the same time, we should also be self-vigilant, strengthen our awareness of self-protection when spending, and avoid being cheated by similar fraudulent behaviors.