Party B:

Through equal consultation, on the basis of truly and fully expressing their respective wishes and in accordance with the provisions of the Civil Code of People's Republic of China (PRC), both parties have reached the following agreement, which both parties shall abide by.

First, the service content

1, the target of technical service

Ensure that the _ _ _ _ _ _ _ _ _ used by Party A can operate normally and stably.

2. Contents of technical services

From the effective date, during the technical service period, Party B guarantees that Party A can normally use _ _ _ _ _ _ _ _ _ _.

3. Functional modification of existing software and corresponding development of new business, document provision, data arrangement and online work.

4. Technical service mode

( 1)、8? 5 hours telephone or email support;

(2) Remote technical support;

(3) On-site technical support: Party A shall provide travel expenses.

5. Technical service period: from _ _ _ to _ _ _.

Second, Party B's service work

1. For simple problems (failure will not affect the normal use of Party A's system), provide telephone and email support, and solve the problem within 2 working days.

2. Respond immediately to the problems that affect the normal use of Party A's system, and solve the problems within 8 hours or provide written technical solutions that can directly solve the problems.

3. During the technical service period, Party B will discuss the system operation with Party A by teleconference every two months.

4. If Party B has a software upgrade patch, it shall promptly notify Party A of the software upgrade information (non-secondary development part). If Party A needs it, Party B shall provide an upgrade patch and assist Party A to complete the update.

5. If Party A's system encounters problems that need to be solved by Party B on site, the travel expenses shall be paid by Party A according to the standards of Party A's employees at the same level (round-trip air tickets and accommodation for personnel dispatched by Party B shall be borne by Party A).

6. Party B has the right to refuse Party A's service requirements beyond the scope stipulated in this contract.

7. Party B shall not be responsible for data confusion and loss caused by Party A's illegal operation, virus infection, hardware failure and other reasons.

8. Before this contract comes into effect, Party B shall continue to solve the unresolved system problems and shall not be bound by this contract.

Three. In order to ensure Party B's effective technical services, Party A shall provide Party B with the following working conditions and cooperation matters:

1. Make accurate service requests and provide relevant background information and technical data. Party A shall notify Party B of the problems in system operation by telephone or in writing.

2. Actively cooperate with Party B's cooperation requirements, provide necessary tools and software, and provide other working and living conditions.

3. Party B can call this number to access the equipment running the software, and enjoy the same rights as the employees of Party A to access the equipment. ..

4. Be responsible for supervising, controlling and managing the use of software. Responsible for the implementation of information protection and the establishment of backup facilities to prevent software or equipment errors or failures.

5. Party B shall record and report to Party B the errors or failures of relevant software in time. After receiving Party B's solution, necessary measures shall be taken to correct these errors or failures within a reasonable time.

6. Keep copies of all current programs and data.

7. Restrain its employees to use and apply the software correctly.

8. Party A shall designate personnel familiar with software operation as the contact person for registering and reporting service requests to Party B. ..

9. Provide qualified networks and equipment to ensure normal remote technical support.

Four. Remuneration and payment methods

1. The total technical service fee is: _ _ _ _ _ _ _ _ _ _ _ (in words: RMB _ _ _ _ _ _ _ _ _ _).

2. Payment method

Pay the full amount within one week after signing the contract.

Verb (abbreviation of verb) confidentiality obligation

1, confidential content (including technical information and commercial information)

(1). Both parties have the responsibility to keep the technical information, data and business secrets provided by the other party confidential and shall not disclose them to third parties.

(2) Without the consent of the other party, neither party may disclose the contents of the contract in any form.

(3) Without the consent of the other party, both parties shall not disclose the confidential information and materials in the project to a third party.

(4) Without the consent of the other party, neither party shall use or allow others to use the information obtained from the other party for any other purpose (information refers to but not limited to all reports, excerpts, meeting minutes, documents, plans, statements, copies, etc.). ).

2. Scope of classified personnel

Both parties shall be strict with the staff involved in the project, abide by the confidentiality agreement, and shall not disclose relevant information to a third party.

3, confidentiality period

During the contract period and within five years after the termination of the contract.

4, leak responsibility

If either party violates the confidentiality obligation, it shall pay the other party a penalty of 65,438+00% of the total contract amount. If it is not enough to make up for the losses of the other party, additional compensation shall be made.

The change of this contract must be agreed by both parties through consultation and confirmed in writing. However, in any of the following circumstances, one party may require the other party to change the rights and obligations of the contract, and the other party shall give a reply within five days; Fails to reply within the time limit, as agreed:

1. One party is dissolved, bankrupt or revoked.

2. The merger or division of one party.

Seven. responsibility for breach of contract

Party A:

1. If the service fee is overdue, Party B shall pay a penalty of 1% of the payable amount for each week overdue, which shall not exceed 15% of the total contract amount. If Party A delays payment for 2 months, Party B has the right to terminate this contract unilaterally. In addition to the payment obligations stipulated in this contract, Party A shall also pay Party B a penalty of 20% (twenty percent) of the total contract price.

Party B:

1. If the services provided by Party B do not conform to the contract, Party B shall be responsible for rework or provide remedial measures. The cumulative liability assumed by Party B due to the performance of this contract shall not exceed 65,438+05% of the total technical service fee of this contract. 2. In the following cases, if the service does not conform to the contract, Party B shall not be liable for breach of contract:

(1), the failure of the equipment caused by its own problems during use.

(2) System failure caused by other equipment failure outside the service scope of Party A. ..

(3) Defects of third-party operating systems and database platforms.

(4) Party A's operators install the software incorrectly or violate the operating rules when using the software.

(5) Party A installs other software unrelated to business, downloads software online and plays computer games on the server. , make the system infected with viruses or destroy the system.

(6) Party A's personnel change the equipment configuration without authorization.

(7) System failure caused by force majeure.

Eight. Both parties confirm that within the validity period of this contract, Party A will designate _ _ _ _ _ _ _ _ _ _ as the project contact person of Party A, and Party B will designate _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _. The project contact person shall bear the following responsibilities:

1. Party A's project contact person is responsible for feeding back the problem to Party B's project contact person in time.

2. Party B's project contact person is responsible for distributing the received problems to relevant technicians in time and urging them to solve them within the specified time.

When one party changes the project contact person, it shall promptly notify the other party in writing. If the performance of this contract is affected or losses are caused due to the failure to notify in time, it shall bear corresponding responsibilities.

Nine. Both parties confirm that this contract can be dissolved if the performance of this contract becomes unnecessary or impossible under the following circumstances:

1, force majeure occurred.

2. Due to one party's breach of contract, it is impossible or unnecessary to continue to perform the contract.

X. Statement of rights

Party A understands and agrees that in the absence of a valid power of attorney issued by Party B (stamped with Party B's official seal and signed or sealed by Party B's legal representative), Party A will only conduct a formal review and will not be responsible for it.