The digital transformation of enterprises should be carried out in a planned, step-by-step and orderly manner. These planning steps are organized, which need not only the understanding of enterprise leaders, but also the deep understanding and implementation of every employee of the enterprise. Because "digital transformation" is not a simple concept of "business online", it is not to change "paper business" into "computer operation", but to reorganize the overall business planning and business process reengineering.
Key words of digital transformation: process iteration, business digitization, data digitization and business intelligence.
1. process iteration
This kind of planning and process reengineering is not achieved overnight, but step by step. Because this process needs to learn from the concept of "iterative upgrade" of the Internet from the beginning, and constantly "iteratively upgrade" the business of "digital process" of enterprises to adapt to the development of enterprises and markets.
The concept of "iteration" is a fashionable word on the Internet, but it also has rich connotations. As the name implies, "iteration" means optimizing and adjusting on the basis of the previous generation, or starting all over again. This is the concept of "iteration". Then the concept of "generation" is a version of the concept. If there is a previous version, there will be this version and the next version. However, each version needs a certain operation cycle, and the managers and employees of our enterprise can get the operation results of "this generation version" during this operation cycle. Good, bad, good, bad, how to adjust these operation results as the content to be considered in the "next generation version", the "next generation version" begins to operate, and the business process begins to operate. In this way, generation after generation, constantly optimize the business process, that is, find problems and adapt to the market. This is the idea of the Internet, and I think it is also a concept that enterprises need to master in the process of digital transformation.
So what does the "digital transformation" in an "iterative" process need to do? I suggest starting from the following aspects:
2. Digitization of business
Business digitalization is the process of business transformation from manual mode to digital mode. The ultimate goal of business digitalization is the digital realization of all business of an enterprise. But before that, we need to choose the most important business of the enterprise and gradually realize "digitalization".
In the digitization process of each service, the service needs to follow the principle of "iteration".
If you don't know what process is more suitable for "digitalization" when the business is digitized, you may wish to copy it to "digitalization" mode according to the original "manual" mode. For the time being, the problems solved by pen and paper will be solved by computers or mobile phones. After the business has been running for a period of practice, the process is optimized through "iteration".
However, this "digital" way often leads to the efficiency of the "digital" process is lower than that of the "manual" process. Because in the "manual" mode, employees have become very skilled after a long period of training, after changing to the "digital" process, the efficiency will often be reduced because users are not skilled in new tools or other resistance. When encountering this problem, on the one hand, we can improve our proficiency through training, on the other hand, we can optimize the process. But in any case, we need to "digitize" our business. Only by realizing the digitization of our business can we realize the digitization of our business data.
The ultimate goal of our optimization process is to "reduce manual participation", which is also a goal of our "digital transformation". In a completely "digital" business process, the less manual participation, the less possibility of making mistakes. Because in the process of "digitalization", all inputs and outputs are standardized, unless the system gives an alarm, there will generally be no problem. In a well-run "digitalization" process, the most likely problem is "manual participation". Therefore, reducing manual participation is a principle that needs to be considered in "digital transformation". This is also the "business intelligence" we mentioned later.
3. Digitization of data
As we mentioned earlier, "data digitization" can only be realized after "business digitization". An enterprise's data may have all kinds of scattered storage, forming "information islands", not necessarily in the form of "digitalization". After the "digital transformation", we will standardize and visualize all the operational data of the enterprise. At this time, we will find that the data of the enterprise is actually the most valuable content of the enterprise.
Solving the problem of information "isolated island" itself is an important task of "digital transformation". For many enterprises, in the long-term "informatization" process, through the continuous purchase of third-party software and other means, although many businesses have been realized from "offline" to "online", many more important problems have been found, such as the third-party software is easy to use but difficult to change, and the data of the third-party software cannot be used on other platforms.
Therefore, in the process of "digital transformation", it is the key to digitize all "data" and build an enterprise's own "data hub".
4. Business Intelligence
After completing the previous steps step by step, you need to further consider business intelligence. As mentioned above, reducing manual intervention is the best way to reduce the error rate of "digitalization" process. Then reduce manual intervention, and cannot reduce the intervention of "artificial intelligence".
Nowadays, "artificial intelligence" is widely used in various fields. Although the technology is still in its infancy, it has been found in the application field that artificial intelligence can provide a steady stream of innovative kinetic energy for the development of various industries.
Later, we can discuss the detailed landing mode of "digital transformation" in more depth, and through case analysis, we can better choose the right way for our own enterprises to participate in the tide of "digital transformation". This article is sloppy, and it simply states the author's thoughts. If you have different opinions or suggestions, please send an email to discuss 849 14085@qq.com author Ali.