In 2013, the 12315 Consumer Complaint Center of Tianjin Administration for Industry and Commerce (AIC) *** received 6,352 reports, an increase of 0.63% compared to the same period of 2012 (6,312).The five categories of reports with the highest number of receipts in 2013 were unlicensed operation, false advertising, quality inconsistency, counterfeiting of trademarks, contracts, pyramid schemes, and measurement.

-- Unlicensed operation. 2013, acceptance of unlicensed operation reports *** counted 2,455, a decrease of 2.5% compared with 2012, categorized by industry: recreation and entertainment venues (including black cybercafes) category 817, a decrease of 7.1% compared with 2012; production and maintenance category 138, an increase of 38%; 131 cases of food sales, a decrease of 11.5% from 2012; 129 cases of beauty salons, an increase of 27.7% from 2012; 91 cases of restaurants and accommodations, a decrease of 10.8% from 2012; 27 cases of clothing, shoes and hats, a decrease of 18.2% from 2012. In terms of reported addresses, the newly built security communities and centralized village-to-town resettlement communities in suburban areas have become new types of unlicensed business-prone areas. In addition, there are still more reports of false registration, off-site operation and over-scope operation.

--False advertisements.In 2013, 1,200 cases of false advertisements*** were received, a 55% increase from 2012. Among them, 710 cases of misleading publicity advertisements, 399 cases of false commodity information advertisements, 43 cases of prohibited advertisements, 24 cases of false service information advertisements, 1 case of false live demonstration and so on. The main problems are false propaganda of drugs, health food, general food, medical devices and so on through all kinds of dissemination channels. The use of the Internet for false propaganda, store color page false propaganda, as well as the use of the packaging of goods for false propaganda report is rising trend.

-quality does not match. 2013, the acceptance of commodity quality category report *** counted 980, down 13.9% from 2012. Which involves 269 reports of quality discrepancies, adulteration reports 253, 121 reports of expired goods, three reports of 80 products, 78 reports of spoiled goods, 67 reports of substandard goods, 31 reports of foreign matter, raw materials labeling and actual inconsistency reports 17. Classified by the source of the report, because the purchase process encountered food safety problems and then report the consumer still accounts for a large proportion, in addition, some industry insiders and professional counterfeiters reported the number of also showed a surge in the trend.

--Counterfeiting Trademarks: In 2013, **** received 802 reports of trademarks, an increase of 18.3% over 2012. Among them, 331 cases of tobacco, alcoholic beverages, 90 cases of foodstuffs, 82 cases of clothing, shoes and hats, 66 cases of household goods (including bags), 35 cases of communication products, 31 cases of transportation, 26 cases of decoration and building materials, etc.. Food, beverages, tobacco and alcohol are still the focus of such reports, in addition to brand-name clothing, sports shoes, bags, watches, the number of reports also accounted for a considerable proportion. From the perspective of sales channels, e-commerce platforms are gradually becoming a new type of distribution channel for counterfeit goods.

--Contracts, pyramid schemes, and metering.In 2013, *** received 226 reports of contract fraud, an increase of 11.3% from 2012. From the reported industry steel, chemical, mechanical and electrical is still the focus of the reported; from the behavioral point of view fictitious contract subject qualification or theft, fraudulent use of another person's name to enter into a contract; fictitious subject matter of the contract or fictitious source of goods, sales channels, to entice people to enter into, fulfill the contract; release or use of false information to entice people to enter into a contract; no ability to perform, to perform a small amount of the contract first or part of the performance of the contract, to entice each other The parties to enter into and fulfill the contract and other illegal acts have occurred repeatedly. 2013, **** received 171 reports of illegal pyramid schemes, an increase of 18.8% over 2012. From the point of view of the distribution model is still mainly rallies, lectures and lectures, so that participants subscribe to goods to become members and then continue to pull the head of the development of the next line. From the premises point of view, the participants of the residence is more decentralized, hidden, assembly location by the previous residential district gradually developed into a mobile assembly mode, the assembly location, including the public **** open space, abandoned factories, vacant buildings and so on. From the assembly time point of view, the lecture time is more irregular, some are in the morning, some are evenings and even late at night. 2013, *** acceptance of the measurement of the class reported 95 cases, an increase of 58.3% over 2012. Among them, aquatic products, fruits, vegetables, food is reported key industries, from the illegal types of view mainly aquatic products tied, fruit packaging and commodities weighed together; pre-packaged food (including food) the actual weight and the appearance of the labeling does not match; market stalls selling vegetables, meat, aquatic products intentionally less portion size and so on.