In the increasingly competitive today, to get their own place in the restaurant industry that must go to learn some management experience, which for the management of customers is an important part of the business process. The following for you to introduce how to do a good job of restaurant customer management.

1, adequate preparation for customer visits

In the first phone call to the customer before or before the visit, as much as possible to understand the customer's various information, especially their needs, but also to think about the other side of the issue may be raised, the focus of the controversy that may occur, concessions, etc. The more prepared, the higher the chances of success.

2, the household to confidence is a key factor in the transaction

We are all very easy to accept the advice of experts in a particular area, the words of professionals are also more likely to believe, so do an expert in the products you sell, to facilitate business is very helpful.

3, to create value for customers

is difficult for business people to do, it depends on the business organization to complete, a kind of organizational thinking and decision-making at the strategic level, which is the key to the survival and development of a business in the long term.

4, focus on competitors

We understand the situation of large customers at the same time we also need to fully understand the situation of competitors, including their strengths, what value can be provided for large customers, what is their bottom line, what are the weaknesses, what are the strengths, and so on, the more we understand the clearer, the more certainty of victory over them, that is, the so-called know your enemy and know yourself is not a dangerous battle.