After-sales service, that is, after the sale of goods to provide a variety of service activities. From the point of view of sales promotion, after-sales service itself is also a means of promotion. In the tracking and follow-up stage, sales staff to take various forms of cooperation steps, through after-sales service to improve the credibility of the enterprise, expand the market share of the product, improve the efficiency and effectiveness of sales promotion work.

After-sales service, refers to the production enterprises, dealers to sell products (or services) to consumers after a series of

Service is the purpose

Services, including product introduction, delivery, installation, commissioning, maintenance, technical training, door-to-door service.

In the market of fierce competition today, with the improvement of consumer rights awareness and changes in consumer attitudes, consumers in the purchase of products, not only notice the product entity itself, in the case of similar products of similar quality and performance, pay more attention to the product after-sales service. Therefore, enterprises in the provision of inexpensive and beautiful products at the same time, to provide consumers with perfect after-sales service, has become the new focus of modern enterprise market competition.